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Sheraton Tianjin Binhai Hotel

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#19 of 1,280 Hotels in Tianjin
Certificate of Excellence
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1 room 2 adults 0 children
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Sheraton Tianjin Binhai Hotel
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122 Reviews from our TripAdvisor Community

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Showing 83: English reviews
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Antwerp, Belgium
Reviewed 1 week ago

Impressive building, with polite personel, but falling well behind 5* service. The room was pleasant, clean and well equiped. Hard-trying hotel manager, surrounded by not extremely competent staff. Restaurants offer 'ok' food and they are either deserted or unable to offer enough tables (not because of too many diners, but because of bad planning/layout).

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Helpful?
Thank NickPapi
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, I appreciate you taking the time to write a review on TripAdvisor with constructive comments following your stay with us. Please accept my apologies for any inconvenience caused by some of the service lapses you experienced, your comments has passed on to our management team for improvement. I do hope you will return and give us another chance...

London, United Kingdom
Reviewed 16 January 2017 via mobile

The hotel is very modern, the double rooms have a desk to work from and free wired and wireless internet. The breakfast buffet and dinner buffets are wide ranging (expensive if you arent expensing it - in which case local restaurants would be more affordable) Rooms are spacious, clean and reliable. I choe this one specifically due to convinience to...

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Helpful?
Thank Omar I
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, We are so delighted that you enjoyed your recent stay and that our guest rooms suited your needs. I will certainly pass on your encouraging feedback with pleasure to our hotel team. By the way, we have just completed an upgrade of our internet facilities and hope that next time we get you connected even faster. Our Feast...

Bethlehem, Pennsylvania
Reviewed 23 December 2016

The Sheraton Tianjin Binhai is the first SPG property I had the pleasure of staying at. It set the bar high. From the great breakfast buffet to the attentive housekeeping and laundry service, the hotel is well managed. The third floor pool and spa is beautiful and functional. The hotel has two Western style restaurants (Feast Buffet and an Italian...

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Helpful?
Thank EHB206
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review about your recent stay at our hotel. I am delighted to hear that our team members were able to make your stay enjoyable and our Food & Beverage temptations were also highlights of your stay. Our goal is to make every guest feel welcomed and “at...

Reviewed 24 October 2016 via mobile

2 night Stay, Room very comfortable, Have a nice meal in the Italian restaurant. High floor room has great view over the city. Staff very helpful and polite - although need to learn Chinese word for poached eggs - kept on getting offered omelettes so settled for the pre-prepared fried eggs.

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Helpful?
Thank Dalemill
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Warm greetings from Sheraton Tianjin Binhai Hotel! Thank you for taking the time to share your comments following your recent stay at our hotel. I was delighted to learn that you had an enjoyable stay and will certainly share your feedback with our team. Our kitchen team will be trained to offer your preferred poached eggs next time...

Pittsburgh, Pennsylvania
Reviewed 28 September 2016 via mobile

I stayed 3 nights at the Sheraton. We has a business conference at the hotel and had a group dinner at the Chinese restaurant-- excellent meal. On another evening, a small group ate at the hotel's Italian restaurant which was also good-I recommend the wood-fired oven pizza. The hotel staff were excellent. I stayed on the club floor where there...

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Helpful?
Thank thart1111
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience in Sheraton Tianjin Binhai Hotel. I'm so happy our team made your business trip more enjoyable and it was also a great pleasure to be able to share your kind feedback with our hotel team and in particular with our Food & Beverage team. Safe travels and...

Vancouver, Canada
Reviewed 27 September 2016 via mobile

Very friendly staff, easy checkin, great room with super comfortable bed, big room with full desk. Very quiet. Gym was good, it was clean with good cardio, ok selection of machines, limited free weights, good yoga room with full matts, etc. Dining room was very nice, full buffet with a huge selection of food choices. Everywhere you went, the staff...

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Helpful?
Thank justrewardf4
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you for taking the time to write such a positive review about your recent stay at our hotel. I am delighted to hear that our team members were able to make your stay enjoyable and our guest rooms, gym and Feast buffet were also highlights of your stay. Our goal is to make every guest feel welcomed...

Chonburi, Thailand
Reviewed 14 September 2016

Visited Tianjin after 9 years and stayed at Sheraton Binhai Hotel. The room ambiance is good and the location is withing walking distance of various types of restaurants. There is a public park near by and suitable for people to have a walk if prefer not to use hotel Gym and spa facilities.Front desk is very helpful and the hotel...

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Helpful?
Thank thalder
Management_SHTJB, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, We are so delighted to hear that you enjoyed your recent stay with us and that our facilities and service standards made your visit comfortable. Hoping we will see you again soon, and don’t forget to try our Bene Italian restaurant next time around. Sincerely, Ross Grinter General Manager

Old Aberdeen, UK
Reviewed 19 May 2016

From the check in process through until check out was comfortable, efficient and Friendly. The only meal we ate in the hotel was the breakfast. I have a gluten & wheat allergy and upon showing my allergy card to a member of staff for breakfast I was directed to one of the chef's in the open plan kitchen to give...

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Helpful?
Thank chinagirlkimberly
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest, Thank you so much for your feedback on the gluten free offerings served in our Feast restaurant, it was a pleasure to share your positive comments with our team and also your suggestion for improvement. I am also pleased to advise we have just completed our regular window cleaning of the entire hotel last week. Hope you will...

Shanghai, China
Reviewed 5 May 2016 via mobile

I spent 3 nights at the Sheraton Tianjin Binhai Hotel in May 2016. Hotel facilities are rather standard, what really makes a difference is the service. The staff speaks fluent English and will go the extra-mile to assist, taking initiatives (which is not always the case in this great country of China). For instance, I did not have my new...

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Helpful?
Thank Agnes C
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Agnes I am so delighted to hear you enjoyed your recent stay with us and even more pleased to hear that one of our associates has used their initiative to overcome your administrative issue. We pride ourselves on helping to make travel effortless for our guests and this is a great example. Thank you again for your wonderful feedback...

North Yorkshire, United Kingdom
Reviewed 2 May 2016

I recently stayed here on business and upon arrival was very impressed with both the facilities and the service. The reception staff were extremely friendly and offered me free Starwood Prefered Guest membership which gave me an upgraded room on a high floor. The check-in process was quick and easy and I was personally guided to the elevator. My room...

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Helpful?
Thank DTAndrews75
RossGrinter, General Manager at Sheraton Tianjin Binhai Hotel, responded to this review

Dear Guest Our team was delighted to hear that you enjoyed your recent stay with us and that you found our facilities comfortable and our service attentive to your needs. We hope that you will be returning again soon....and maybe give our delicious Bene Italian restaurant a try next time. Look forward to seeing you again soon Ross Grinter General...

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Amenities

Highlights
  • Pool
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Banquet Room

Additional Information about Sheraton Tianjin Binhai Hotel

Address: No.50 Second Main Street, Binhai New Area, Tianjin 300457, China
Region: China > Tianjin Region > Tianjin
Price Range: £98 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Tianjin Binhai Hotel 5*
Number of rooms: 324
Reservation Options:
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Hotel Style:
#9 Spa Hotel in Tianjin
#17 Business Hotel in Tianjin
#19 Luxury Hotel in Tianjin
#27 Best Value Hotel in Tianjin
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Questions & Answers

Questions? Get answers from Sheraton Tianjin Binhai Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make usre that the heating works properly”
 of 5 bubbles NickPapi, 14 Feb 2017 | Read review
“North-facing rooms tend to keep cooler. The southern side of the hotel gets full sunlight all afternoon.”
 of 5 bubbles EHB206, 23 Dec 2016 | Read review
“Choose a High floor room for a better view”
 of 5 bubbles 420ra_la, 26 Nov 2015 | Read review
“have stayed only in one room..so cannot offer any advice here”
 of 5 bubbles Aragon2907, 12 Jun 2015 | Read review
“Tyr lower level rooms to see if you can control the temperature.”
 of 5 bubbles bthaynes, 29 Dec 2014 | Read review
5 of 5