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All reviewsbeautiful hotelwalled cityperfect locationbreakfast buffet iscovered courtyardcentral patioperfect place to relaxrental carold townold palaceleave the cargood sizetostadahotel parkingstaff were helpfulhotel restaurantreception area
This hotel is located in the town centre . Bus & Train Station are within 10' drive.
Most important city attractions are about 10 to 15' walk.
The room 249 was well arranged with a comfortable bed and clean.
The morning breakfast has a big...More
Thank Manuel P
Response from Cristina G, Director de Relaciones con Clientes at Palacio de los VeladaResponded 9 January 2018
Thank you for this fantastic review!!
We pride ourselves for excellent service and attention to details and all the team is thrilled to receive such a positive feedback.
We have been delighted to look after your stay and we hope to have the...More
This is a lovely hotel in a former palace that has been restored with great care.
Our room was comfortable and the ambiance was high end.
You could not find a better location in Avila, literally feet from the Cathedral and the city's amazing walls....More
Response from Cristina G, Director de Relaciones con Clientes at Palacio de los VeladaResponded 30 November 2017
What a nice pleasure for us to read your wonderful and detailed review.
We are pleased to know that you had a nice stay in Ávila thanks to our hotel with its services and facilities.
We are looking forward to welcoming you again,...More
The hotel is located on the central square across the street from the Cathedral. The rooms surround a large glass-roofed atrium restaurant, which is obviously quite popular with locals on Sunday afternoon. There is parking underneath the hotel, which we did not use. The rooms...More
Response from Cristina G, Director de Relaciones con Clientes at Palacio de los VeladaResponded 24 November 2017
Thank you very much for sharing your feelings about your recent stay at Palacio de los Velada Hotel. We highly appreciate your comments and suggestions and you can be sure that they will held in consideration and help us to improve.
It's the bar/snack/chill area that makes this hotel. We loved relaxing and having a goblet of gin before dinner...
Reception staff friendly and helpful. Bar staff ok. Wifi excellent in all areas.
Room reasonable size overlooking internal domed breakfast room. Great comfy large bed. So...More
1 Thank TravellerOxford
Response from Cristina G, Director de Relaciones con Clientes at Palacio de los VeladaResponded 25 October 2017
Thank you for giving us your feedback regarding your recent stay at Palacio de los Velada Hotel. We are especially pleased that the staff, location and services were of your total satisfaction.
On behalf of our entire team, I would like to apologize...More
Sounds nice, the price looks good, but the service is terrible and it just is not a good hotel. it is like they have decided to lower prices in order not to have to do anything to make it worth more. The A/C was turned...More
1 Thank Chileice
Response from Cristina G, Director de Relaciones con Clientes at Palacio de los VeladaResponded 13 October 2017
Firstly, we would like to thank you for having taken the time to comment on your recent stay in Ávila.
I am very sorry to read that the Palacio de los Velada Hotel did not meet your expectations. Thank you for your review,...More
The Velada has parking under the hotel at 16 euros per night. The hotel is near one of the city gates so not too far to walk if you end up parking outside the wall. For safety, don't leave anything in the car!