Jaz Grand Marsa
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Jaz Grand Marsa

Traveller (5829)
Pool & Beach (1478)
Super Team im Beach Restaurant
Dining (409)

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About

4.5
#2 of 9 all-inclusives in Marsa Alam
4.2 of 5 bubbles
Location
4.4 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.3 of 5 bubbles
Value
“Jaz Grand Marsa” features 539 modern, comfortable guest rooms including: 120 sea view, 186 pool view, 144 garden view, 84 family rooms, 5 suites.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Indoor play area for children
Parking
Public wifi
Pool / beach towels
Outdoor pool
Heated pool
Fitness / spa changing rooms
Fitness classes
Sauna
Restaurant
Breakfast available
Breakfast buffet
Complimentary welcome drink
Outdoor dining area
Snack bar
Swimup bar
Poolside bar
Snorkelling
Tennis court
Aerobics
Darts
Entertainment staff
Evening entertainment
Table tennis
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Kids' outdoor play equipment
Airport transportation
Shuttle bus service
Car hire
Taxi service
Conference facilities
Banquet room
Meeting rooms
Spa
Facial treatments
Foot massage
Massage
Salon
24-hour security
Concierge
Currency exchange
Gift shop
Shops
Sun loungers / beach chairs
Sun umbrellas
ATM on site
24-hour front desk
Laundry service
Ironing service
Room features
Air conditioning
Private beach
Housekeeping
Private balcony
Room service
Coffee / tea maker
Minibar
Flatscreen TV
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Park View
Family Resort
Languages Spoken
English, Arabic, German, Italian

Location

KM 65 El Quseir-Marsa Alam Road, Marsa Alam 84721 Egypt
Name/address in local language
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 51 out of 100
51
Marsa Alam Airport
4.5
4.5 of 5 bubbles5,490 reviews
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Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

Jaz Grand Marsa receives accolades for its prime beachfront location, close to the airport and vibrant local area. While the rooms are described as spacious and clean, a number of guests suggest they could benefit from an update. Opinions on service and value vary, with some travelers commending the staff's friendliness but others pointing out issues with responsiveness and unexpected charges. The hotel's cleanliness and lively atmosphere generally impress, and while its amenities, including snorkeling and multiple dining options, are a highlight, some guests believe there's room for improvement.
Location
Picturesque
Atmosphere
Lively
Rooms
Spacious
Value
Expensive
Cleanliness
Mixed
Service
Inconsistent
Amenities
Abundant

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5,490Reviews352Q+A100Room tips
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Detailed Reviews
Radka Smidova wrote a review Jun 2021
Rush, Ireland
+1
5.0 of 5 bubbles
I visited this hotel in first half of June 2021. I had covid test and visa from departure country so on airport was everything quick. Guys there were friendly and helpful. We went to hotel by bus and it took 5 mins from airport. I got the room before 10am and all-inclusive wristband as well. Room was really big,nice and clean. You can smoke on balcony. All hotel isn't extremely big,what I was really happy. Hotel wasn't opened for long time post covid so they had just 10-15% occupied. All staff inside were wearing mask and we had chance to use sanitisers in lots of places. We were able to choose food in dining room, every second table was labelled not to use to keep social distance. Swimming pool for small kids, and deeper was max 140 cm deep. Possibility to use water attraction in next hotel. Guys in swimming bar were lovely, so thanks to Khalid,Nasa and rest...if someone wants to go to swim to sea its little bit difficult as there were big waves but it was possible to go 500 metres on left and swim in laguna. If someone loves to go for diving or scorching so ask the seller there,good black guy(sorry I forgot his name).Animators tried to keep all of us occupied,they were really friendly and funny,thanks all of you. After dinner we had every night some program.What I loved to use there, were massages. As nurse,I had bad problems with my back and after massage procedures my problem was improved so thanks Shemaa. Have to say thanks to all staff in spa as they were friendly and helpful, especially to manager Mina and seller Aladin. It'll be pleasure to visit this hotel again.
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Date of stay: June 2021Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 22 Jun 2021
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nouran E wrote a review Jul 2021
5.0 of 5 bubbles
The hotel really has good vibe with their shows and their entertainment team. They have best variety and quality in food especially in their desserts!! The management of the hotel is very corporative as they want their maximum effort for our comfort. Highly recommended if you want to enjoy and spend a lovely vacation in Egypt’s most magical place Marsa Alam!!!!!
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Date of stay: July 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 20 Jul 2021
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A lot to digest? Read an AI-generated summary of recent traveller reviews.
Mark B wrote a review Jan 2020
Darwen, United Kingdom
+1
5.0 of 5 bubbles
An action packed family trip booked through first choice. We weren't sure if we would get there as our children only had 4 months 3 weeks on their passports and according to the government website you need 6 months. So chuffed we managed to get through with no issue!

The hotel itself is clean and looks great. It manages to be posh without being stuffy. The staff are ok some great and friendly with kids others a bit rude. Some struggled to understand what I was saying which grew a bit tired over the course of 7 days others had no problem at all.

Getting served always seems to take a long time with all inclusive type holidays so not just this hotel. Food has been better for the money we paid though you do get a choice of a couple of restaurants however the new years eve menu was really very good. Self service main restaurant, italian and cafe type by the beach.

Evening entertainment was generally of the one person variety eg singer with backing tracks though some nights they had dancers and with the new years party being the best with 2 belly dancers and a twirling dirvisher.

The coral reef was where the hotel stood out for me. I went snorkelling every day with my 2 boys and we all absolutely loved it. Crystal clear water and a beautifal coral reef bursting with fish of every colour on your door step. The pool and bar were really very good as well and on a day when the red flag was up on the beach made for a decent alternative.

We booked 2 excursions through tui. The Nefatari sunset cruise and the desert safari both of which were superb. The cruise gave us the opportunity to see the dugong (sea cow) through the bottom of the boat and to swim with a sea turtle which was the most amazing experience plus an hours shopping in port Ghalib. The desert safari included a camel ride, sand buggy, mountain sunset, bedhouin camp visit, belly dancer and twirling dirvisher.

Would i go back? YES
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Date of stay: December 2019
3.0 of 5 bubblesValue
4.0 of 5 bubblesCleanliness
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AbdElAzimM10, Manager at Jaz Grand Marsa
Responded 6 Jan 2020
Dear our Valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Michel M wrote a review May 2020
Chicago, Illinois
+1
5.0 of 5 bubbles
All helpful staff and Manager. I've been here in the quarantine during COVID-19 pandemic and the staff and Mr. Loay took VERY good care of us.

They did a great job sanitizing everything maintaining the supply chain professionally during the touch circumstances.
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Date of stay: May 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 2 Dec 2020
Dear our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aaannnnnnaaa78 wrote a review Aug 2022
Ruda Slaska, Poland
5.0 of 5 bubbles
The trip to Jaz Grand Marsa was a holiday that we were longing for. We spend in Jaz 14 days. The first impression was great. The lobby is spacious and has good aircon. We were welcomed by cool drinks and helpful reception staff. The suitcases were taken to our room by the electric car. The check-in was quick and we managed to go to the dining room for a dinner just around 9pm. Unfortunately when we went to the room we discovered that there were only two beds and the three of us. We were waiting for 2h for the third bed luckily it arrived and we could go to bed.
After the small hiccup it turned to be the greatest holidays we could imagine. The room was big and clean, the towels were fluffy and beach towels were waiting for us in the room. Our room had a pool view that was very useful because there was never enough deckchairs in the swimming pool area. The beach was located a little bit further as the hotel is very big. The deckchairs on the beach are old, you can get a soft drink on the beach. There is also a great restaurant a’la cart The Plateau – very good service and food. The hotel is in a very well maintained garden with a lot of little buildings with 10 to 16 rooms each. The dining room and bar are located in the main building. The food is marvellous, a big choice of delicious dishes beautifully exhibited. It is difficult to describe all the great food we were served for two weeks so big compliments to the chefs. The waiters in the dining room were working very hard so it was always possible to find a table and we weren’t happy to see that the managers were shouting at the so hard working staff – it could be dealt with behind the scene. In both bars we were served super drinks, non-alcoholic drinks were perfect and the barmen were doing their best even when in the middle of the high season they ran out of coconut milk.
Big thank you to the whole entertainment team that are putting their hearts in to this job. Everyday we could enjoy aqua gym, dance lessons and great evening shows plus evening singers on the terrace. The guests can use the infrastructure of the other Jaz hotels near by like aqua park, beach in the Coraya Bay with great pier for snorkelling.
Anna, Ola and Kasia
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Date of stay: August 2022
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 30 Aug 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
lkatrinakova wrote a review Aug 2022
4.0 of 5 bubbles
An excellent hotel with a clean environment, excellent, tasty and rich food to choose from, nice, friendly and helpful staff, great animation program, the animators try to speak the language of the visitors as well. The accommodation is hygienically maintained. The location of the hotel is only 5 minutes from the airport, the beach with the pier is maintained and the sea is beautiful with the possibility of snorkeling.
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Review collected in partnership with this hotel
Date of stay: July 2022
4.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 18 Aug 2022
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. We have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to seeing you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tobias wrote a review May 2021
5.0 of 5 bubbles
The hotel is very big and has a nice scenery. Due to covid it's not very crowded so you have a very private feeling at the pool and beach. The staff and animation team is very friendly and try to fulfill every wish. There is a daily animation program from morning to evening with shows in the evening.
The food for all meals is very tasty and offers great variety and freshness.
The room is cleaned daily and very spacious.

There is a nice reef behind the hotel but you can also go to the bay a few hundred meters away. It can be windy and sometimes there are big waves so it's nice to have the option to go to the calmer bay. Right now Aquapark is for free and it's a great addition they have cool slides!

I can easily recommend the hotel for all kinds of guests.
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Date of stay: May 2021Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 20 May 2021
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mohamad S wrote a review Feb 2020
Cairo, Egypt
5.0 of 5 bubbles
We booked 6 nights stay for honeymoon, everything was just perfect from start to end. Everyone is so helpful and friendly. We enjoyed everything around the place, Pools were various, big and so cozy, Housekeeping were attentive to requests and and always early, Beach was just AMAZING !! We could just see the coral reefs while standing and it was just perfect ! There was a jetty set up for ones who like to dive if you wanna go deeper. The restaurants were multiple and there were many selections to choose from, although the quality wasn't that high among all. Animation team was the only downside at the whole stay as they didn't add much, they were a bit repetitive and lacked customer service skills, yet that didn't have any impact on the overall experience as almost all the other staff were just Great !! Special thanks to the guys at the restaurant and the reception team led by the Amazing Mr.Abdelhamid who has put an amazing surprise for us considering the specialty of the occasion and who was always keen to deliver the best experience for us at all aspects to make sure that we'll come back
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AbdElAzimM10, General Manager at Jaz Grand Marsa
Responded 26 Feb 2020
Dear our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Maria R wrote a review Feb 2020
Marsa Alam, Egypt
5.0 of 5 bubbles
It Was really a Good holiday in marsa Alam in jazz grande marsa i enJoy in The hotel. The staff really friendly Room Was so Good food Was tasti animation team really Good They maKe us feel That web are Home not in The hotel. Thanks jaz grand marsa
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Date of stay: February 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AbdElAzimM10, General Manager at Jaz Grand Marsa
Responded 26 Feb 2020
Dear our valued guest Thank you for choosing Jaz Grand Marsa Stay to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Grzegorz Z wrote a review May 2021
Lesser Poland Province, Poland
5.0 of 5 bubbles
It is our second visit in this hotel and we are glad we came back. The hotel is situated in large grounds, which gives you sense of spaciousness and privacy. There are three swimming pools and plentiful sun beds. The only downside by the pool is a very loud disco music. There are some sun beds on the beach, with majority of the sun beds on the elevated stone terrace overlooking the beach, with a picturesque bar nearby. There is plenty of marine life in the shallows, and snorkelling off the pier is very good. The see is usually rough, but we were lucky to had only two days with red flag. Accommodation is very spacious and comfortable, although is showing signs of ageing. We took our meals on the terrace outside the restaurant (the area inside wasnt't air conditioned because not many people ate inside). The food was excellent, and the service as well. Alcoholic drinks were a dissapointment, as the wine was tasteless and the cocktails too sweet. I would advise you to buy some quality booze in duty free. The hotel has a nice, slightly old fashined feel to it, in a very positive sense. All in all, a very nice escape from covid obssessed Europe.
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Date of stay: May 2021
4.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Room Tip: We booked a family room, which was about 10 sq metres bigger than normal and had one double and...
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Abd ElAzim Mohamed, General Manager at Jaz Grand Marsa
Responded 20 May 2021
Dear Our valued guest Thank you for choosing Jaz Grand Marsa to spend your holiday. My team and I would like to thank you for your critical and valued feedback. You have always been looking for a better way to improve the service we offer. Once again, thank you for your feedback. We are looking forward to see you again. Best regards Ashraf Ayed Resorts General Manager
Read more
Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
pjsmit asked a question Nov 2023
Berlin, Germany52 contributions17 helpful votes
To top-up data for your simcard, how much does this cost in the Hotel-shop?
Answer from lar h
Newcastle, United Kingdom4 contributions2 helpful votes
I didn’t need to top my data package up so sorry I do not know
Answer from Mahmoud H
Alexandria, Egypt2 contributions
No it’s not true , staff are very nice and helpful
Trek12057818548 wrote a tip 20 Jun
2 contributions
3.0 of 5 bubbles
"If you look for rest and sleep - do not come. 7-9.00 a m. is the cleaner's time! They shout, slam and bang the doors and wake up all gests!"
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Haytham K wrote a tip 10 Jun
6 contributions
5.0 of 5 bubbles
"The life guard on the beach told us it is better to make dnorkling in the morning time as the sea is much wuiter than afternoon"
Read full review
Matt R wrote a tip Apr 2024
Brighton16 contributions5 helpful votes
2.0 of 5 bubbles
"Pay a little extra and book elsewhere "
Read full review
Emma C wrote a tip Apr 2024
2 contributions
3.0 of 5 bubbles
"Don’t forget a snorkel, the fish at the beach are amazing! "
Read full review
ADAM FROM POLAND wrote a tip Mar 2024
Warsaw, Poland8 contributions
5.0 of 5 bubbles
"I highly recommend the Plateau restaurant, which maintains European standards."
Read full review
Not the right property for you?
There are more places to choose from in the Marsa Alam area.
PRICE RANGE
£82 - £123 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
resta grand hotel marsa alam, resta grand resort all inclusive
LOCATION
EgyptRed Sea and SinaiMarsa Alam
NUMBER OF ROOMS
539
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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JAZ GRAND MARSA - Updated 2024 Reviews, Photos & Prices

Frequently Asked Questions about Jaz Grand Marsa
Which popular attractions are close to Jaz Grand Marsa?
Nearby attractions include Aqua Coraya (0.6 miles), Ice n’ shell (3.2 miles), and Pyramida Organic (4.7 miles).
What are some of the property amenities at Jaz Grand Marsa?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at Jaz Grand Marsa?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Jaz Grand Marsa?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at Jaz Grand Marsa?
Yes, free parking is available to guests.
What are some restaurants close to Jaz Grand Marsa?
Conveniently located restaurants include Nino’s Italian cuisine, Divino Restaurant, and Sofra.
Are there opportunities to exercise at Jaz Grand Marsa?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Jaz Grand Marsa have airport transportation?
Yes, Jaz Grand Marsa offers airport transportation for guests. We recommend calling ahead to confirm details.
Does Jaz Grand Marsa offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Jaz Grand Marsa?
The staff speaks multiple languages, including English, German, Italian, and Arabic.
Does Jaz Grand Marsa have any great views?
Yes, guests often enjoy the ocean view available here.
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