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Holiday Inn Casa Grande

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Holiday Inn Casa Grande
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304 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Washington DC
Reviewed 1 week ago

Booked the hotel based on above average reviews. Not sure if I was given the worst room in the house or all rooms were the same. Originally booked for 5 nights of stay, however, after the less than pleasant experience of the 1st night, decided to move on and book another hotel for the remainder of my stay. mainly due...

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Helpful?
Thank Look4best
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Thank you for your constructive feedback. At the Holiday Inn Casa Grande our goal is to provide every guest with a comfortable stay and a good value. Unfortunately it appears that we were not able to achieve this goal during your visit. We will be sharing your comments with our housekeeping and maintenance staff to learn how we can better...

Wichita, Kansas
Reviewed 3 weeks ago

This is a great place to stay. We got a super nice room for a decent price with all the amenities. Every staff member we met was friendly and efficient. We had a great evening meal and the room rate included a buffet breakfast. Definitely stay here if we pass through again.

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Helpful?
Thank spot1956
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

We are pleased to hear we successfully provided you with an excellent stay. Thank you for trusting Holiday Inn Casa Grande to deliver the comfort and level of service you were seeking and deserved. We appreciate you taking the time to share your experience with us so we know what to continue doing to ensure each stay is as great...

Phoenix, Arizona
Reviewed 4 weeks ago

Just spent 3 nights at this location. Price was reasonable, it was clean and not too worn out for an older property.It looks like they are doing some roving remodeling of rooms and areas. I didn't eat at the restaurant so I can't tell you much about it. My one beef is that the trains run through the valley and...

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Helpful?
Thank Dave H
Melissa F, General Manager at Holiday Inn Casa Grande, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Melissa F GM

Waukee, Iowa
Reviewed 26 October 2016 via mobile

We are a family of 5 so it takes a lot for us to request a room change since we have way too much stuff to make it an easy feat (in fact, this is the first time for us) but the bathroom was so gross I couldn't even bathe my children in the bath tub. There was a hair...

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Helpful?
Thank Traceyannelove
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

We are very grateful for you taking the time to share your experience with us. However, we wish we had been able to deliver the comfort you expected. We apologize that we did not meet our usual standard for cleanliness in your room. We hope you notified the front desk of this issue as our team aims to ensure each...

Reviewed 18 October 2016 via mobile

What a place! I regularly stay here on business account. Never had I had a problem! Staff is always friendly and helpful. Manager Alfredo is super! Quick to accommodate and ensure your stay is great. Cythia, Dominica, and Genesis are all fantastic staff! Always quick on checking me in after a long day. The bar is a great place to...

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Helpful?
Thank Shane J
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Shane, Receiving your recognition is extremely appreciated. While we consider all guest feedback to be valuable, compliments from returning guests are our favorite, as they indicate that we must be doing something right! Thank you so much for continuously choosing Holiday Inn Casa Grande during your visits to the area. We are glad you enjoy unwinding at our onsite bar,...

Miami, Florida
Reviewed 17 October 2016

My experience at Holiday Inn in Casa Grande, Arizona was exceptional from check-in to departure. The managers, front desk personnel, maintenance, and cleaning staff exemplified customer service lifetime value in all areas. Special recognition to my room attendant, Angela, for providing me a warm, cozy, and clean room everyday. She definitely went above and beyond normal expectations to ensure my...

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Helpful?
Thank Rob M
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Thank you for trusting Holiday Inn Casa Grande to deliver the warm welcome you deserve. We are thrilled to hear you had a thoroughly enjoyable stay, starting with a quick check-in, up until your departure. We too believe our staff members are an asset to our property as we all strive to provide helpful, exemplary service at all times. Your...

Michigan
Reviewed 9 October 2016

Huge one bedroom suite with large patio (2 chairs and table too). Just stayed for one night. Room was clean but old. Pool was cold (late September), not heated, hot tub was warm but not hot, but served the purpose. Restaurant was not good at all although the service was excellent. Would not eat there again, but would stay at...

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Helpful?
Thank MommaLew
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

It brightens our day to hear you enjoyed your recent stay with us. We appreciate you taking the time to share your feedback with us. Although you enjoyed our spacious, clean accommodations and superb service, we apologize the restaurant did not meet your tastes. We will be looking into the temperatures of the pool and spa facilities to ensure they...

San Diego, California
Reviewed 21 September 2016

The Holiday Inn Casa Grande was the perfect stay following 6 nights in our RV. The reception staff was extremely polite, friendly and helpful. Our king size bed was very comfortable and the room was quiet all night. Even though it was a very warm evening, we were able to turn off the A/C and the room remained cool and...

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Helpful?
Thank Debra C
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Dear Debra, We are thrilled we successfully provided you with a comfortable place to stay after a long week on the road. Thank you for choosing Holiday Inn Casa Grande during your recent stay with us and for sharing your valuable feedback with us. Your kind words to our staff will be passed on to ensure they keep up the...

Tucson, Arizona
Reviewed 14 September 2016

We had a very late check in, but the front desk clerk was very friendly, even though it was almost 11 p.m. I told him we were celebrating my birthday and he made sure to note it on the account for the weekend. I was wished Happy Birthday by all the associates that I encountered that had access to that...

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Helpful?
Thank Alica E
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

We hope you had a happy birthday! We are honored to have been chosen as your getaway location during your recent celebration. Thank you for taking the time to share your wonderful experience with us. We will be sure to share your compliments with our staff members to encourage them to keep up the friendly service they provide. While we...

Tucson, Arizona
Reviewed 1 September 2016 via mobile

We have stayed at this holiday inn for at least 4 weeks out of the year for a couple years now. It is nice to be able to talk to the receptionist like a friend and not some stranger. Cynthia makes us feel welcome every time with a good attitude and a smile ! She always tries to accommodate us...

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Helpful?
Thank suncat42
FrontDesk_GM, General Manager at Holiday Inn Casa Grande, responded to this review

Dear Valued Guest, Thank you for taking a moment to provide your positive review of our property. We are extremely happy to hear that you have been given a warm welcome and excellent service each time you visit. We will be sure to pass along your compliments to Cynthia. Thank you for your loyalty and we look forward to warmly...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
Whether business or pleasure brings you to Casa Grande, our hotel's free wireless internet access keeps you connected. Cabo's Bar and Grill, our on-site eatery, features an American menu with delicious prime rib and pasta diablo. With an exceptionally friendly and professional staff that exceeds your every expectation, it's easy to see why we're one of the best hotels in Casa Grande, AZ. ... more   less 

Additional Information about Holiday Inn Casa Grande

Address: 777 N Pinal Ave, Casa Grande, AZ 85122-3939
Region: United States > Arizona > Central Arizona > Casa Grande
Price Range: £77 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Casa Grande 3*
Number of rooms: 176
Reservation Options:
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Also Known As:
Holiday Inn Casa Grande Hotel Casa Grande
Casa Grande Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Casa Grande staff and other travellers.
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Questions? Get answers from Holiday Inn Casa Grande staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try for a room facing north”
 of 5 bubbles DaveH587, 7 Nov 2016 | Read review
“Get the breakfast buffet. The food is fabulous, and the price is great!”
 of 5 bubbles RobM621, 17 Oct 2016 | Read review
“Ask for an north or south facing room.”
 of 5 bubbles 505debrac, 21 Sep 2016 | Read review
“I was in the conference rooms and they were wonderful. Very well set up.”
 of 5 bubbles 72melisam, 17 Jun 2016 | Read review
“If you must have a quitter room get one away from the street. It didn't bother us but some people may.”
 of 5 bubbles wvcoalgirl, 10 Jun 2016 | Read review
5 of 5
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