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Quality Inn

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#23 of 32 Hotels in Chandler
Certificate of Excellence
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Quality Inn
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123 Reviews from our TripAdvisor Community

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Showing 119: English reviews
Reviewed 31 January 2017

I booked this hotel and canceled within an hour. They have a policy that you CAN'T cancel with them. I never stayed there and they took $208 dollars from my credit card. This is bad business and I do not recommend you reserve rooms here because they do not care about customer service nor do they care if your plans...

1Thank Devannie D
Reviewed 18 January 2017

I booked a room for 5 nights and enjoyed every one of them! The hotel is very accessible from any direction and within easy access to nearby amenities. I felt at ease and safe staying by myself, coming and going at all hours of the day and night! The coffee was always on and the complimentary breakfast was plentiful each...

2Thank Sandra C
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for a prompt and a great review. Of course, we appreciate your full 5-star ratings. We look forward to seeing you again, again and again...

Toledo, Ohio
Reviewed 9 January 2017 via mobile

Special thanks to Linda M. for her kindhearted help with a unique request. Linda was more than willing to help me, she was pleasant and absolutely wonderful. I will never forget her. Because of my experience this will be my go-to hotel any time I'm in the area. It's quiet, clean, comfortable and affordable. Hot breakfast and swimming pool is...

Thank ashtnleigh
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for a prompt review and a full 5-star ratings. Your kind words are moving and we are delighted to hear that you had best of the time during this stay

Phoenix, Arizona
Reviewed 18 December 2016

The pros: It's next door to a McDonald's It's at a major intersection with plenty of restaurants in walking distance. The price is right. The cons The northernmost entrance DOES NOT LOCK! You can just pull the door open WITHOUT a room key at anytime, which begs the question:."Have homeless been using this as a haven since the door is...

2Thank tsmalls2016
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for your review and some positive comments. The issues you have raised are being looked into and should be resolved when you visit us next.

Tucson, Arizona
Reviewed 5 December 2016

First the ease of access off the 202, Sits right off the road so you can't miss it. Sarah the night desk greater is a gem. The place is very clean and pleasant in appearance. Several eating establishments with in walking distance. There is a nice heated swimming pool. Continental breakfast was one of the best I have enjoyed with...

Thank Chuck C
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for the great review and a 5-star rating. Valuable and positive comments from valued customers like you motivate us to work even harder.. Happy holidays!!

Reviewed 11 November 2016

We stayed there for two nights. The room was not so clean and it was also not so big. The smell in the hotel is very lousy – like that this is a smoking hotel. The walls are very, very thin, so you could hear the neighbors. The breakfast was poor with no special options to select and the place...

1Thank DanielLjubljana
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for a prompt review and some valuable feedback. We assure you that you will see and experience improvised services when you visit us next.

Happy Jack
Reviewed 10 November 2016

I just stayed at this hotel within the last week and was very pleased with the reservation. The receptionist was so friendly and remembered me from a long time ago. This hotel is so convenient to all my appointments and it is always clean and nice. The only thing that I was a little disappointed with is that there was...

Thank Raymond W
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for the prompt review and some valuable suggestions. Will work on them. We appreciate your kind words on our friendly and hardworking staff.

Reviewed 4 November 2016

We stayed at this Quality Inn twice in the last week. Our first stay was for two nights. The room was clean when we arrived but there was no shampoo in the bath, although there was conditioner and lotion. We elected to save energy by notifying housekeeping to not change the sheets. When we arrived back at our room that...

Thank Maimeo
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for your prompt feedback and some valuable suggestions. Will work on them to ensure your stay is pleasurable and comfortable when you visit us next.

Flagstaff, Arizona
Reviewed 10 October 2016

Stayed for a weekend however it seemed the place was kinda empty! guess that's Phoenix in the summer. Front desk woman who checked us in was jolly and informative. We got a quiet and secluded room at the end of the hallway. No signs of smoke or weird smells. Love the window seat in the King room! We relaxed on...

Thank 19camcam
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest Thanks for the great feedback and a 4 star rating. Our team is delighted that you had a pleasant stay and look forward to offer you a great stay when you visit us next..

Riverside, California
Reviewed 20 July 2016 via mobile

Really noisy window A/C units. Those Carrier brand units might be old or need more maintenance, but we're an issue, did not get a full night rest during my stay I had to stay in the Phoenix area short notice. I look up online for a hotel and this one had great reviews, but might be overrated. Since my stay...

1Thank ericucho n
Guest_relations2k, Guest Relations Manager at Quality Inn, responded to this review

Dear Guest, We do apologize for the issues you faced during your stay. Please do come again soon so that we may make your next stay better! We appreciate your honest feedback.

48 photos of this hotel

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04/06/2017 05/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
GreenLeadersGold level
About the property
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
A beautiful property located in an elegent setting of the so called Arizona's silicon valley. There is an array of international restaurants, and shopping centres, including the famous Fashion Square. As if that isn't enough, there is even a Casino just down the road from the Hotel. Every room has a 37 inch flat screen TV, a fridge, a microwave, and a coffee maker and an iron and ironing board. A complimentary full hot breafast buffett breakfast is served daily. To top it all off, a high quality internet service, both wired and wireless, is provided at no extra charge. The property is close to three freeways giving fast access to the entire Phoenix area. ... more   less 

Additional Information about Quality Inn

Address: 255 N Kyrene Rd, Chandler, AZ 85226-2702 (Formerly Comfort Inn Chandler)
Region: United States > Arizona > Central Arizona > Chandler
Price Range: £40 - £69 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Quality Inn Chandler Hotel Chandler
Comfort Inn Chandler
Chandler Comfort Inn
Hotel Style:
#2 Green Hotel in Chandler
#13 Business Hotel in Chandler
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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over a year ago

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Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms well insulated cant hear anything next door. Any room is fine”
paulcH3387CJ, 30 Apr 2017 | Read review
“Room with king bed was very comfortable”
286chuckc, 5 Dec 2016 | Read review
“Convenient to doctors and shopping”
CarolineW188, 10 Nov 2016 | Read review
“Have been on first floor on both stays. No issues”
527rays, 16 May 2016 | Read review
“dont get a room on the outside of the building- super loud and sketchy people in the parking lot all night”
jesusrocks125, 11 Apr 2016 | Read review
5 of 5
US$49* /night
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