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Best Western Douglas Inn & Suites

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Traveller (36)
Room & Suite (20)
Dining (2)
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Overview
  • Excellent43%
  • Very good32%
  • Average13%
  • Poor6%
  • Terrible6%
Travellers talk about
“mexican border”(6 reviews)
“place to stay”(13 reviews)
“great hotel”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2 Star Hotel
All hotel details
Additional information
Offers from Best Western Douglas Inn & Suites
Special Offer: BOOK DIRECT & SAVE
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Offers from Best Western Douglas Inn & Suites
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Reviews (195)
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182 results
Traveller rating
76
57
25
11
13
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Time of year
LanguageEnglish
76
57
25
11
13
Show reviews that mention
All reviewsmexican borderplace to staygreat hotelbiscuits gravyvery clean hotelcomfortable roomsground flooryogurtstaying at this hotelstaff was very friendly and helpfulthe breakfast areanice poolhot breakfastazwalmartbwbulb
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1 - 5 of 182 reviews
Reviewed 1 week ago

The hotel is fairly new. The room we had was clean and quiet even though there was a large party going on in one of the conference rooms down the hall. The hotel has a nice outside swimming pool. There is plenty of shopping and...More

Review collected in partnership with Best Western
Thank Larry V
Response from esmeralda v, General Manager at Best Western Douglas Inn & SuitesResponded 1 week ago

Mr. V, Thank you for taking the time to review our hotel the Best Western Douglas Inn and Suites in Douglas, AZ. We appreciate your feedback and value your business. I am pleased to hear that you enjoyed the our facility as well as the...More

Hotel's Favourite
Reviewed 23 February 2018 via mobile

This was my first time visiting Douglas, AZ, as this is a small town, there aren't many options to stay at; in fact, I believe this Best Western Hotel might be the only one affiliated to a nation wide chain of hotels. It really keeps...More

Thank Daniel M
Response from esmeralda v, General Manager at Best Western Douglas Inn & SuitesResponded 26 February 2018

Daniel, Thank you so much for taking the time to review our hotel. We appreciate your business and value your feedback. We look forward to having you with us in the future. Regards, Esmeralda

Reviewed 4 weeks ago

Not many choices in this area. This hotel is your best option. Clean, pool, breakfast and business computers. Rates are slightly high though. Employees are friendly but the front desk often is not staffed and difficult to find someone when needed.More

Review collected in partnership with Best Western
Thank kduffysr
Response from esmeralda v, General Manager at Best Western Douglas Inn & SuitesResponded 4 weeks ago

Kduffysr, Thank you for taking the time to review our hotel The Best Western Douglas Inn and Suites in Douglas, AZ. I appreciate your honesty. This is the best was to know our flaws and it gives us room for improvement. We appreciate your business...More

Reviewed 17 April 2018

We rang ahead and spoke with Daniel who was very helpful, great guy, Mary at the Spa was super nice. The room was very clean. Everything we needed. My husband is 6 foot 7 and the bed was really generous. Lovely toiletries. Yummy hospitality tray....More

Thank newaw
Response from esmeralda v, General Manager at Best Western Douglas Inn & SuitesResponded 17 April 2018

Thank you for taking the time to make a review. Unfortunately this is the Best Western Douglas inn and suites in Douglas, AZ. Our facility does not offer a spa or a casino. I believe you meant to review another property. Have a great day....More

Reviewed 15 March 2018

We are Best Western Diamond Select rewards members, in other words we stay at BW's a lot. At this level we are to receive some extras including a room upgrade. We had to demand this after going to the first room they gave us that...More

Thank Duane - Glenda Z
Response from esmeralda v, Manager at Best Western Douglas Inn & SuitesResponded 17 March 2018

Dear Duane- Glenda Z On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Pool
Free Parking
Spa
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Spa
Fitness Centre with Gym / Workout Room
Outdoor pool
Tennis Court
Details
Price range
US$137 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
Details
Price range
US$137 - US$165 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites, Family Rooms
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Traveller (36)
Room & Suite (20)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"For a quiet stay pick rooms on the top floor away from the highway."
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"3rd floor is best for any noise reduction"
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"The suite was the same price as the double queens"
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"ask for upstairs room"
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