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SpringHill Suites Phoenix Glendale/Peoria

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Traveller (43)
Room & Suite (39)
Dining (6)
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Overview
  • Excellent44%
  • Very good37%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
“waffles”(24 reviews)
“parking lot”(22 reviews)
“arrowhead mall”(13 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Offers from SpringHill Suites Phoenix Glendale/Peoria
Special Offer: Member Rates
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Offers from SpringHill Suites Phoenix Glendale/Peoria
Special Offer: Member Rates
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (242)
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Traveller rating
101
89
32
11
7
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Time of year
LanguageEnglish
101
89
32
11
7
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All reviewswafflesparking lotarrowhead malltop floorfront deskred lobsterplaces to eat and shopolive gardenspring trainingpeoria sports complexroom was cleanthe loopfree breakfastonly stayed one nightassistant managernice accommodationsdesk area
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1 - 5 of 240 reviews
Reviewed 3 weeks ago via mobile

Management does a great job keeping this hotel clean and comfortable. Great staff and solid bang for your buck. Great location with easy access to shopping, restaurants and activities. The continental breakfast is well stocked.

Thank GManEagle
Reviewed 24 February 2018

This hotel feels to me like what you would expect in a freeway off-ramp motel where the price is $39.99 a night and "they leave the light on for you." The light in this case, however was burned out, in every respect!!! The bathroom light...More

Thank Jeff C
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 26 February 2018

Dear Guest, We are very sorry to hear that you were unhappy with your stay here. I did look into everything you mentioned and wanted to respond to you. At check in time you mentioned the lady was rude and unaccommodating, which we had everything...More

A TripAdvisor Member
34
Reviewed 16 February 2018 via mobile

I am sorry to say this is my first negative review and it’s of my favorite hotel brand, Marriott. I am traveling to Phoenix for work 1 night and family fun 2 additional nights. I researched hotels and rates and selected the Springhill Suites Phoenix...More

4  Thank A TripAdvisor Member
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 18 February 2018

I am sorry you feel that I did not help you in regards to the rates. I did try to explain to you that the rates you mentioned is not what we had loaded in system so therefore we can not honor a rate that...More

Reviewed 11 February 2018 via mobile

Room smelled like mildew and smoke. Couch had so many stains we couldn't sit on it. We ended up leaving a night early because the longer we stayed the more gross things we found. There appeared to be boogers smeared all over the curtains. When...More

2  Thank Torie G
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 13 February 2018

Hello Thank you for sharing your experience. I am very sorry you had a bad experience during your stay. I do not have any notes of this situation I am hoping to find out more information so I can follow up on this. Cleanliness is...More

Reviewed 5 February 2018 via mobile

Platinum Premier Elite. I stay at a lot of Marriott properties. This is an old format Springhill in desperate need of a refresh. The hotel is clean but pretty old and tired. I will say the staff is attentive and pretty much at Marriott standards....More

Thank ARC58
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 7 February 2018

Thank you for taking the time to share your feed back. We are an older property that was renovated in October of 2013 and will be updating next year. So after next year if you come to Glendale maybe you will give us another chance....More

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Dry Cleaning
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$61 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glendale
#8 Business Hotel in Glendale
Room types
Suites, Family Rooms, Non-Smoking Rooms, Kitchenette
Details
Price range
US$61 - US$182 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Family Hotel in Glendale
#8 Business Hotel in Glendale
Room types
Suites, Family Rooms, Non-Smoking Rooms, Kitchenette
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Traveller (43)
Room & Suite (39)
Dining (6)
Pool & Beach (3)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
tzivi
12 January 2018|
AnswerShow all 4 answers
Response from bnut7242 | Reviewed this property |
We are members so I always ask to get in at 1:00pm and leave at 12:00pm. If they are not busy they will work with you This is a very nice place
0
Votes
iliked0gs
30 November 2016|
AnswerShow all 2 answers
Response from Jennifer B | Property representative |
Yes our pool is heated. Located outdoors on the west side of the building.
0
Votes
Sandy M
28 November 2016|
Answer
Response from Jennifer B | Property representative |
We do have single serve coffee makers in the rooms. They are not Keurig brand nor compatible with the Keurig type pods.
0
Votes
Room Tips
"Choose the top floor if you can."
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"Take the top floor over the parking lot is quiet !"
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"Every room is fine."
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"The halls are quiet."
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