We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewswafflesparking lotarrowhead malltop floorfront deskred lobsterplaces to eat and shopolive gardenspring trainingpeoria sports complexroom was cleanthe loopfree breakfastonly stayed one nightassistant managernice accommodationsdesk area
Management does a great job keeping this hotel clean and comfortable. Great staff and solid bang for your buck. Great location with easy access to shopping, restaurants and activities. The continental breakfast is well stocked.
This hotel feels to me like what you would expect in a freeway off-ramp motel where the price is $39.99 a night and "they leave the light on for you." The light in this case, however was burned out, in every respect!!! The bathroom light...More
Thank Jeff C
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 26 February 2018
We are very sorry to hear that you were unhappy with your stay here. I did look into everything you mentioned and wanted to respond to you. At check in time you mentioned the lady was rude and unaccommodating, which we had everything...More
I am sorry to say this is my first negative review and it’s of my favorite hotel brand, Marriott. I am traveling to Phoenix for work 1 night and family fun 2 additional nights. I researched hotels and rates and selected the Springhill Suites Phoenix...More
4 Thank A TripAdvisor Member
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 18 February 2018
I am sorry you feel that I did not help you in regards to the rates. I did try to explain to you that the rates you mentioned is not what we had loaded in system so therefore we can not honor a rate that...More
Room smelled like mildew and smoke. Couch had so many stains we couldn't sit on it. We ended up leaving a night early because the longer we stayed the more gross things we found. There appeared to be boogers smeared all over the curtains. When...More
2 Thank Torie G
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 13 February 2018
Thank you for sharing your experience. I am very sorry you had a bad experience during your stay. I do not have any notes of this situation I am hoping to find out more information so I can follow up on this. Cleanliness is...More
Platinum Premier Elite. I stay at a lot of Marriott properties.
This is an old format Springhill in desperate need of a refresh. The hotel is clean but pretty old and tired. I will say the staff is attentive and pretty much at Marriott standards....More
Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/PeoriaResponded 7 February 2018
Thank you for taking the time to share your feed back. We are an older property that was renovated in October of 2013 and will be updating next year. So after next year if you come to Glendale maybe you will give us another chance....More