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SpringHill Suites Phoenix Glendale/Peoria

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Traveller (54)
Room & Suite (40)
Dining (7)

About

Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Property amenities
Pool
Free parking
Breakfast included
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Business Centre with Internet Access
Dry Cleaning
Heated pool
Hot Tub
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Public Wifi
Self-Serve Laundry
Wheelchair access
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Room features
Air conditioning
Microwave
Refrigerator in room
Family Rooms
Kitchenette
Non-smoking rooms
Suites
Good to know
HOTEL STYLE
Business
Family
HOTEL CLASS
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Hotel deals
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Location

Full view
86Good for walkers
Grade: 86 out of 100
105Restaurantswithin 0.75 miles
5Attractionswithin 0.75 miles
264Reviews
71Photos
6Q+A
49Room tips
Traveller rating
  • 108
  • 99
  • 37
  • 12
  • 8
Time of year
Traveller type
Language
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  • English
Popular mentions
Flew in from across the country for work , I am in the hotel for an hour before I go to bed to work the next day. Get up get dressed and head down stairs for breakfast and then to work . I smoke 1 cigarette outside . Now I put the do not disturb sign on the door because when I
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Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/Peoria
Responded 4 weeks ago
In response to your review I need to clarify that yes, you had a do not disturb and housekeeping did not clean your room. We entered your room due to two separate rooms complaints of smoking smell and based off of the location and since we checked every possible room including your room that would be a possible area due to the air vents in restrooms. Your room had very strong smoke smell and ashes on toilet tank. With the smell as strong as it was and the ashes along with you leaving window open to air out room we know the smell was from your room and that is the only reason we charged you per Marriott policy on smoking. We have to take it very serious when people smoke in rooms due to it being Marriott policy and due to Arizona being a smoke free state. We have signs posted every where that there is no smoking allowed. The staff would refuse to go to room and inspect with you. As the letter we left you in room states if you wish to discuss anything further you may do with a manager only.
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Check in was fast & friendly thanks to Assistant Manager Jennifer Bedry. Our room (#223) was spacious and well thought out. The WiFi was fast & free. The beds were very comfortable and the desk was perfect.
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Pros; Lovely staff, comfortable beds and pillows, nicely appointed rooms, quiet rooms,clean, plentiful free buffet breakfast-many options(had turkey bacon which is a plus for non pork eaters), very close to many restaurants options and shopping. Cons; A/C a bit old fashioned
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Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/Peoria
Responded 5 Feb 2019
Thank you for staying with us. We are glad you enjoyed your stay. Our rooms do feature individual HVAC units and we do use power flush toilets in an effort to conserve water. We are located in front of the Arrowhead Towne Center mall a short walk for great shopping. Thank you again we hope to see you next time you are in the area.
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The property is on the small side being part of the large Marriott brand. The good A good value for a quick stay. The hotel was overall clean. The beds were foam (temperpedic?). The staff were friendly and helpful. The hotel is near a large number of restaurants and a mall.
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Response from Mina B, General Manager at SpringHill Suites Phoenix Glendale/Peoria
Responded 4 Feb 2019
Thank you for staying with us. We are glad you enjoyed your quick stay. I'm sorry you didn't like our complimentary breakfast buffet. We are doing a full renovation/update to the hotel this summer. We hope you'll come back and stay with us again next time you are in the area.
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Four of us stayed at the Glendale Springhill Suites on January 26. We tried to get into the hotel that was adjacent to the arena, where we'd be attending a concert, but it was booked. This hotel was a second-best and was just fine.Yes, it is a bit old, but it is a
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Response from Mina B, Manager at SpringHill Suites Phoenix Glendale/Peoria
Responded 4 Feb 2019
Thank you for staying with us. We are glad you enjoyed your stay. We look forward to seeing you again next time you are in the Glendale/Peoria area.
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What is the check in time?
We are members so I always ask to get in at 1:00pm and leave at 12:00pm. If they are not busy they will work with you This is a very nice place
0 votes
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Hi, Is the pool heated?
Yes our pool is heated. Located outdoors on the west side of the building.
0 votes
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We do have single serve coffee makers in the rooms. They are not Keurig brand nor compatible with the Keurig type pods.
0 votes
I think it was a coffee pod maker not keurig but call to confirm.
0 votes
Is there central HVAC in the rooms or are they wall units?
Hello They are wall units.
1 vote
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12
"Higher floors would have less noise because of not having people above."
"Considerable effort has been made to accommodate hearing impaired."
"Choose the top floor if you can."
"Take the top floor over the parking lot is quiet !"
"Every room is fine."
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PRICE RANGE
US$112 - US$372 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
springhill suites phoenix glendale/peoria hotel glendalespringhill suites glendale
LOCATION
United StatesArizonaCentral ArizonaGlendale
NUMBER OF ROOMS
88
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