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Best Western Phoenix Goodyear Inn

439 reviews
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Traveller (29)
Room & Suite (13)
Pool & Beach (4)
Overview
  • Excellent37%
  • Very good29%
  • Average21%
  • Poor7%
  • Terrible6%
Travellers talk about
“room was clean”(30 reviews)
“spring training”(26 reviews)
“sliding door”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Room Service
2.5 Star Hotel
All hotel details
Offers from Best Western Phoenix Goodyear Inn
Special Offer: BOOK DIRECT & SAVE
Hotel deals
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Rooms
5 Mar6 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (439)Write a Review
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Traveller rating
147
128
94
31
29
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147
128
94
31
29
Show reviews that mention
All reviewsroom was cleanspring trainingsliding doorgrassy areapool was heatedon site restaurantnascar weekendfree breakfastwould highly recommend this hotelwould stay againsausageroad tripvisiting familynice poolthe breakfast areastaff was very friendly and helpfulwaffles
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1 - 5 of 429 reviews
Reviewed 3 weeks ago

The service was exceptional! Professional, courteous and friendly attitude. Answered all our questions and made sure we knew about the free breakfast. Nice to have someone appreciate the customer! Kudos to her!!!

Review collected in partnership with Best Western
Thank 958tammiel
Response from Felix B, General Manager at Best Western Phoenix Goodyear InnResponded 3 weeks ago

Thank you very much for the kind and gentle words of encouragement. We do appreciate them very much. I will relay the message to my staff and let them know what a great job they are doing. Your feedback means a lot. Again, thank you.

Hotel's Favourite
Reviewed 15 November 2017

The staff at this BW is some of the best I have come across. After we checked in, got into the room, used the bathroom and water is spraying out from under the toilet. Went to the front desk to change rooms, 2 minutes and...More

Thank Basil G
Response from Felix B, General Manager at Best Western Phoenix Goodyear InnResponded 17 November 2017

Good morning and thank you for the feedback. Thank you for giving us the opportunity to correct our shortcomings and thank you for your patience. Hope to see you again on your next visit to Phoenix.

Reviewed 3 weeks ago via mobile

Hotel is dated and in our building there was a old cigarette smell in the hallways. It would help if the hallway "Juliet balcony" doors were open for a couple hours a day to air out. Housekeeping seems over worked from what we could see....More

Thank Faye1978
Response from Felix B, General Manager at Best Western Phoenix Goodyear InnResponded 3 weeks ago

Thank you very much for your feedback. We do really appreciate you taking the time to give us your thoughts.And yes, you are right, we just took over this property and we are in the planning stages for renovation. We have submitted our plans to...More

Reviewed 9 December 2017 via mobile

Raelene is the reason we love to stay here. She is super friendly and keeps everything fresh at the breakfast buffet and will go above and beyond to make you feel welcome. While the rooms are okay, the staff make our stay worth it.

Thank Vinnie M
Response from Felix B, General Manager at Best Western Phoenix Goodyear InnResponded 11 December 2017

Good morning and Happy Holidays. Thank you for recognizing the wonderful efforts of Raelene and our staff. She is a gem of an employee. I will relay the compliments and again, thank you.

Reviewed 22 November 2017

The carpet was beyond gross. My son was barefoot for 20 minutes between his bath and bed. I had to re wash his feet because they were black from the carpet. The area of town was very nice and the hotel would be great otherwise.More

Review collected in partnership with Best Western
Thank gr0ssed0utm0m
Response from Felix B, General Manager at Best Western Phoenix Goodyear InnResponded 23 November 2017

Happy Thanksgiving to you. I am sorry for the inconvenience. I have instructed my maintenance department to redo the carpet in this room. Ever since we took over this property, we have had all rooms carpet cleaned. Just an FYI, we just took over this...More

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About
Amenities
Top amenities
Pool
Free High Speed Internet ( WiFi )
Free Parking
Breakfast included
Room Service
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Self-Serve Laundry
Room Service
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Microwave
Things to do
Pool
Outdoor pool
Fitness Centre with Gym / Workout Room
Heated pool
Details
Price range
US$93 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$93 - US$294 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Kitchenette, Family Rooms
Add Photo Photos
Traveller (29)
Room & Suite (13)
Pool & Beach (4)
Dining (2)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
James H
22 April 2015|
Answer
Response from Raj P | Property representative |
We are sorry but it is closed at this time for renovations, we will be opening up the restaurants for our guests to enjoy ASAP. There are however multiple eateries around our hotel in variety of cusines.
1
Vote
Norm G
27 December 2014|
AnswerShow all 3 answers
Response from Angie B | Reviewed this property |
I-10 is how we got to the hotel. Take the I-10 to Litchfield road South and go about 1/2 mile down. We rented a car so I am not sure as to the cost of a transfer or taxi. You can rent a vehicle from the variety of car... More
0
Votes
Room Tips
"I was on the first floor in the middle unit, 2 queen beds, non smoking. It was quiet and comfortable."
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"Keep your shoes on and keep an eye on your vehicle!"
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"We had a double because we like an extra bed but I did notice that the King Size had more room to move around."
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"Go to a different hotel."
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