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Quality Inn

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Quality Inn
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149 Reviews from our TripAdvisor Community

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Showing 145: English reviews
Reviewed 1 week ago

Hotel on historic Route 66. Staff was not friendly. Small lobby needed work. The room was not very clean. Furniture needed dusting and carpet vacuuming. Dirt by end tables. Bed spread had a smell. Staff just didn't seem interested. Would not recommend.

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Helpful?
Thank Veronica B
Erica P, Manager at Quality Inn, responded to this review

Dear Veronica B, Thank you for your review. Please accept my apologies for your experience with us. Since we do not have your full name and date of stay, we will not be able to look into your complaints. However, please call me at 928-524-6131 as I am very interested in knowing how we can improve on our product and...

Miami, Oklahoma
Reviewed 1 week ago

Older hotel, double room was ok. Double outlet in base of bedside table lamp, would have been nice if there had been one in base of desk lamp also. Fresh looking paint on walls, nice carpet, clean-no stains. The heater was noisy. The front door catches when you try to open it.

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Helpful?
Thank Jean A
Erica P, Manager at Quality Inn, responded to this review

Dear Jean, Thank you for your review and feedback. I am glad that you had an overall pleasant stay with us, and that you found our room clean and comfortable. Sincerely, Erica

Boston, Massachusetts
Reviewed 1 week ago

Easy access to the highway. The room was very clean with relatively new furniture. Easy access if you're carrying stuff from the car as you the room can be accessed directly from the parking lot. It's not directly downtown but there are a few restaurants within walking distance.

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Helpful?
Thank boulder2002
Erica P, Manager at Quality Inn, responded to this review

Dear Boulder 2002, Thank you for your review. I am pleased to know that you enjoyed our clean and comfortable room as well as our convenient location. Many of our guests also enjoy the ease and convenience of accessing their rooms from the parking lot since we are an exterior corridor motel. Thank you again for your review and for...

Raleigh, NC
Reviewed 3 weeks ago

Clean, comfortable room. The wifi worked well. Breakfast was well-stocked. In other words, nothing fancy, but what you hope to get when you stay at a hotel in this price range. The staff was helpful with suggested restaurants.

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Helpful?
Thank opusRaleigh
Erica P, Manager at Quality Inn, responded to this review

Dear opusRaleigh, Thank you for taking the time to review us on Tripadvisor. We appreciate your feedback which help us continually improve our guest service and experience. I am glad that you enjoyed our clean, comfortable rooms, WIFI and guest amenities. We hope to see you again so that we can provide you with an even better guest stay. Thank...

San Diego, California
Reviewed 4 weeks ago via mobile

Close to I 40 and as a base to Explore the petrified forest. The rooms were large and included a refrigerator. Breakfast is included and besides continental style had waffles and hot and entrées each morning. Would definitely stay here again.

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Helpful?
Thank Cindy858
Erica P, Manager at Quality Inn, responded to this review

Dear Cindy858, Thank you for your feedback. The Quality Inn Holbrook, AZ is known for our service, comfortable rooms and great amenities given the many recommendations by many. Thank you for taking the time to write your kind review. Your feedback helps us as we strive to continually improve our guest experience. We look forward to seeing you again soon....

Houston, Texas
Reviewed 1 November 2016

The room was affordable, clean, and near a Denny's restaurant. It was a one night stay and the staff was courteous. We had decent internet and found a washateria or laundromat on the main road. (Navajo Blvd.) I would certainly stay here again.

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Helpful?
Thank Janie M
Erica P, Manager at Quality Inn, responded to this review

Dear Janie M, I am pleased that you thoroughly enjoyed your stay with us and found us clean and affordable. Thank you for choosing to stay with us, and we look forward to your next visit. Sincerely, Erica Manager

Madison, Wisconsin
Reviewed 10 October 2016

Stayed w/ my husband one night on a road trip. This hotel has the room entrances on the outside (so private entrance, but some would view that as less safe). Parking lot was well lit (we had a roof bag so were happy about that). Our room was clean. There was a wet spot on the carpet by the bathroom...

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Helpful?
Thank natalie2315
Erica P, Manager at Quality Inn, responded to this review

Dear Natalie, Thank you for your review. I pleased that you had a pleasant stay with us and that you felt safe staying with us. Thank you for choosing to stay with us. Sincerely, Erica Manager

Prescott, Arizona
Reviewed 4 October 2016

The Quality Inn was a nice one-night stay. The Inn was quiet and our room was clean. Internet connection was fine - good speed and no dropping. Breakfast was typical for a Choice hotel. The restaurant recommendation for dinner (The Mesa) was an outstanding choice.

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Helpful?
Thank travelsbyrail
Erica P, Manager at Quality Inn, responded to this review

Dear Travelsbyrail, I am pleased that you found our accommodations clean and comfortable. I am also glad that you enjoyed our complimentary breakfast as well as the Italian food at the Mesa Grill. Thank you for your review and for staying with us.

Queensland, Australia
Reviewed 4 October 2016

We stayed here as most of the other motels in Holbrook were booked out or just looked like they needed a lot of love and attention. The young ladies at reception were friendly enough and the rooms were a good size, clean and tidy. Beds were comfortable and bathroom a good size and also clean. Breakfast was a good selection...

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Helpful?
Thank Perry W
Erica P, Manager at Quality Inn, responded to this review

Dear Perry W, Thank you for your review. I am very glad that you enjoyed the cleanliness and comfort of our rooms as well as the selection and freshness of our breakfast choices. We continually strive to improve our guest experience which is why we appreciate and value your feedback. Thank you for staying with us.

Reviewed 30 September 2016 via mobile

We are traveling to the national parks in SW USA so stayed in Holbrook at the Quality Inn. We had made our reservation on March 8 for a lower level room and when we got there they had us down for a room upstairs. What is the purpose for making reservations in advance? With the assistance of the staff we...

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Helpful?
Thank 3,620
Erica P, Manager at Quality Inn, responded to this review

Dear 3620, In regards to your reservation, our first floor rooms are priced higher than the upper floors so if a reservation was made for the higher priced room, you would be guaranteed a first floor room. Also, all our lower priced single Queen bed guestrooms are located on the upper floors only. However, I am pleased that you enjoyed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Restaurant
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Breakfast Available

Additional Information about Quality Inn

Address: 2602 Navajo Blvd, Holbrook, AZ 86025-1800
Region: United States > Arizona > Holbrook
Price Range: £57 - £74 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Quality Inn 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn Holbrook
Holbrook Comfort Inn
Quality Inn Holbrook, Arizona
Hotel Style:
#4 Business Hotel in Holbrook
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Questions & Answers

Here's what travellers have asked, with answers from Quality Inn staff and other travellers.
2 questions
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Estes Park, Colorado
8 months ago
Colorado springs
over a year ago

See all questions (2)

Questions? Get answers from Quality Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No elevator.”
 of 5 bubbles veronicabH8469NS, 29 Nov 2016 | Read review
“First floor room allows you to park close.”
 of 5 bubbles opusRaleigh, 12 Nov 2016 | Read review
“I didn't see elevators if you needed them. Outside staircases.”
 of 5 bubbles natalie2315, 10 Oct 2016 | Read review
“We had a corner room and loved it.”
 of 5 bubbles 533jerryc, 17 Sep 2016 | Read review
“No elevator so if you have mobility issues request a bottom floor room. Pet friendly.”
 of 5 bubbles SkippyJon, 13 Aug 2016 | Read review
5 of 5
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