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Garden Court East London

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Garden Court East London
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272 Reviews from our TripAdvisor Community

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Showing 271: English reviews
Pretoria
Reviewed today NEWvia mobile

This almost 40 year old Holiday Inn type hotel, although well maintained, is looking and feeling old. Good points include generous size room, comfortable furniture, and lovely sea views. Bad points includes empty used glass left in the corridor, an ironing station that is no more than 2 ironing boards propped up against the wall in the corridor, and no...

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Helpful?
Thank llewellynv
Cape Town, South Africa
Reviewed 6 days ago NEW

I spent two great nights here with my wife and 2 year old daughter. The room was spacious, clean, and well-furnished. We ate at the buffet for breakfast and dinner. The food was delicious and it was great value for money. We had fun at the pool and also made use of the gym. The hotel is pretty central and...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank dylan_date
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for your feedback regarding your recent experience at Garden Court East London. I am delighted that you had a wonderful time with us, we pride ourselves in ensuring that our service standards are always that of the highest. I have taken this opportunity to forward your comments to the rest of team. Warm Regards Ian Mackay General Manager

East London, South Africa
Reviewed 6 days ago NEW

Its very good, not that excellent in its appearance but it is in a good location. Maybe it has something to do with its grading which is a three(3) star. The price for the rooms is very fair and inviting.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank solomzin
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to review your recent stay. I am delighted you enjoyed your stay with us. We look forward to welcoming you back to Garden Court East London in the near future. Warm Regards Ian Mackay General Manager

Reviewed 1 week ago

This hotel is just lovely! Rooms are really lovely, bathroom is okay. The only problem was my check in took a while as they couldnt locate my payment. Also going in December is not a great time, its very loud and the beaches are so busy the roads get closed - hard to get in and out of the hotel...

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Helpful?
Thank Kelly J
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to send us your comments and suggestions. It great hear that you enjoyed your stay with us. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back...

Mthatha
Reviewed 2 weeks ago

The hotel is great. The cleaning staff do not clean properly-our room had a smell. Rude lady at dinner, my kids were not free and were very scarce throughout dinner. Reception was great though there were not enough receptionist, have to wait a bit longer.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 851nellat
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to complete a review and appreciate you bringing to our attention your concerns with a few points that you experienced during your stay at the Garden Court East London. Please accept my sincere apology and I will be addressing all the points that you raised and assure you that this is not our usual...

Johannesburg
Reviewed 2 weeks ago

ironing facilities to be easily accessible. The frontline staff made promises they could keep. I was promised a room with a sea view but when I arrived I was told that all the rooms were fully booked.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank M418NHlindak
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to send us your comments and suggestions. It great hear that you enjoyed your stay with us. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations, we do try our best to assist...

Durban, South Africa
Reviewed 2 weeks ago

The hotel met my expectations, the rooms were big and spacious, it was value for money, I will recommended the hotel to family and friends. The cleanliness of the rooms and the hotel met my expectations

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank 287satyajitm
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time write this review and for your wonderful description of our hotel and your stay. We are thrilled that you enjoyed your stay with us. We look forward to welcoming you back to Garden Court East London soon. Warm Regards Ian Mackay General Manager

Durbanville, South Africa
Reviewed 2 weeks ago

Needed more tea and coffee in the rooms. One cup of tea per person was not enough. We had to ask twice for more tea bags. Although the staff were helpful the hotel's tea policy was deficient. I trust that this will improve in future.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank christopherfM4763NP
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to send us your comments and suggestions. It great hear that you enjoyed your stay with us. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations. We look forward to welcoming you back...

Johannesburg, South Africa
Reviewed 3 weeks ago

everything was on spot from arrival, rooms are big and clean, airocn working,breakfast great however I will propose that they change the set-up and split cold breakfast and hot because while people are waiting for eggs they disturb dinners who are trying to dish their cold breakfast like fruit salad

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ntobekodanielx
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to review your recent stay and your suggestions. I am delighted you enjoyed your stay with us. We look forward to welcoming you back to Garden Court East London in the near future. Warm Regards Ian Mackay General Manager

Johannesburg, South Africa
Reviewed 3 weeks ago

The hotel itself was great in terms of comfort and location, we just picked a bad weekend as there was a concert happening In the open field next to the hotel which kept going till late at night. Forced us to keep the doors and windows closed cos of the noise...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Phrenicz
Ian M, General Manager at Garden Court East London, responded to this review

Thank you for taking the time to send us your comments and suggestions. It great hear that you enjoyed your stay with us. We appreciate you bringing these comments to our attention, as we need to see the service from our guest point of view, as we strive to meet our guest’s expectations, we do on some occasion over this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Set in the heart of the Eastern Cape, East London is often considered the southern gateway to the Wild Coast. The Garden Court Hotel has an exceptional location overlooking the ocean and is ideal for travellers wanting to rest for a night or those wishing to stay a while, offering exceptional service and impressive facilities. This hotel provides an affordable vacation with its family-friendly beaches and the Garden Court hotel is the perfect base. ... more   less 

Additional Information about Garden Court East London

Address: Cnr. John Baillie & Moore Streets | Quigney, East London 5201, South Africa
Region: South Africa > Eastern Cape > East London
Price Range: £73 - £305 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court East London 3*
Number of rooms: 173
Also Known As:
Garden Court East London Hotel East London
Hotel Style:
#2 On the Beach Hotel in East London
#4 Business Hotel in East London
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Questions & Answers

Questions? Get answers from Garden Court East London staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the higher floors there is less noise and traffic”
 of 5 bubbles , 8 Jan 2017 | Read review
“Sea view, second floor and up.”
 of 5 bubbles tyronegregoryo, 14 Nov 2016 | Read review
“Rooms facing the sea”
 of 5 bubbles CHARMSAMA, 9 Nov 2016 | Read review
“Ask for a sea view!”
 of 5 bubbles PamDeJager, 5 Oct 2016 | Read review
“Ask for ocean view, much better than the parking lot.”
 of 5 bubbles PHR67, 24 Sep 2016 | Read review
5 of 5