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Beacon Island Resort

Beacon Isle Drive, Plettenberg Bay 6600 South Africa
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Traveller (447)
Room & Suite (89)
Pool & Beach (67)
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About

#6 of 13 hotels in Plettenberg Bay
Location
Cleanliness
Service
Value
Travellers' Choice
Situated in Plettenberg Bay, one of the most visited of the picturesque Garden Route towns, the Beacon Island Timeshare Resort is a favourite amongst travellers to this region. Boasting spectacular ocean views, endless leisure activities a host of nearby attractions and beautiful bedrooms this is the perfect resort for you. Drive to Knysna to feed the elephants, shop till you drop or spend your days luxuriating alongside the pool just enjoy your stay!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Babysitting
Parking
Wifi
Paid internet
Pool / beach towels
Pool with view
Indoor pool
Outdoor pool
Heated pool
Restaurant
Breakfast available
Breakfast in the room
Poolside bar
Squash
Tennis court
Entertainment staff
Evening entertainment
Table tennis
Board games / puzzles
Video game console
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Kids pool
Airport transportation
Shuttle bus service
Car hire
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Makeup services
Manicure
Massage
Neck massage
Pedicure
Salon
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Non-smoking hotel
Outdoor furniture
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
24-hour check-in
24-hour front desk
Dry cleaning
Laundry service
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Room features
Blackout curtains
Desk
Housekeeping
Interconnected rooms available
Private balcony
Coffee / tea maker
Flatscreen TV
Bath / shower
Room service
Safe
Seating area
Telephone
Laptop safe
Wake-up service / alarm clock
Refrigerator
Hair dryer
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Room types
Ocean view
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Business
Great View
Languages Spoken
English, Afrikaans
1,535Review22Q+A100Room tips

Reviews
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Traveller rating
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Carol W wrote a review 5 Mar
4 contributions
We have stayed many times at this establishment over the years… Unfortunately the last stay was a bit of a shocker. My 2 children and I were put in a room directly above the lounge where the hotel offers live music. I have no issue with the music but when you can hear it loud and clear in your room when you and your children are trying to have a good nights rest is unacceptable. What is even worse is that I spoke to Jason, Mabuti, Berni and somebody else that night with everyone of them saying it would be turned off at 22h30. At 22h30 the music was still playing after the alleged time and after trying to contact reception numerous times they eventually cut me off. I had no option but to get dressed and go downstairs to address the issue at had. I was told by Berni that the music by Frank was off when you could still clearly hear it. Only when I offered to walk with Berni to Frank to show me that the music was off (when it was still playing), did the music finally stop. This was after 11pm… I was told that the manager would call me in the morning (tried to give them my contact details as they are different to what’s on their system - refused). I waited all day and no one called. I approached the desk on the Monday morning before I checked out and chatted to Mdu and he also assured me that Louise Otto would call. It has been a week since I have arrived home and I still have not heard from anyone. The fact that it is acceptable to firstly put children and their mother above a lounge knowing that music will be played till all hours late into the night is pathetic and further that I was treated with so much disrespect and neglect for a mother that needs rest and relaxation and furthermore when staff cannot think to not put a family above the lounge blows my mind. During the fairly recent renovations, did no one think to sound proof the lounge from Frank’s DJ’ing? I’m disgusted, appalled, shocked and so disappointed in everyone at the Beacon Isle… Looking forward to what management have to say and what excuses they have….
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Date of stay: February 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Madelein wrote a review Jan 2024
Port Elizabeth, South Africa1 contribution1 helpful vote
Very helpful staff. So much to do for children. Feel safe with children running around. Beautiful grounds. All in one holiday. Nannies available but when you become regulars there are staff members that remember you and maybe keep the kids busy for an hour or so.
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Date of stay: January 2024Trip type: Travelled with family
Room Tip: Watch out for direct east facing rooms in summer, can get very hot in the room as sun starts...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Escape14150783706 wrote a review Dec 2023
1 contribution
Beautiful place with a gorgeous view. The service disappointed me. 1. The lack of guidance upon arrival 2. We waited for about 8 minutes for incomplete menus 3. Unprofessional behaviour which includes unfriendly waitresses, lack of communication and people’s skills. We ordered drinks and left . VERY POOR SERVICE!!!
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beacon Island Resort, General Manager at Beacon Island Resort
Responded 4 Jan 2024
Dear Escape14150783706, Thank you for taking the time to provide us with feedback on you most recent visit to Beacon Island. Unfortunately it is very difficult to correct service delivery issues if not brought to the immediate attention of any of the Restaurant or Resort Management. We endevour to assist and serve all patrons with the same enthusiasm and professionalism, but if not given the opportunity to do so or opportunity to correct the errors we can not change such perceptions. Please do ask for myself or any of our management on your next visit so that we can ensure you have a true Beacon Island experience! Wishing you a fantastic 2024! Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Debbie Layne wrote a review Nov 2023
Port Elizabeth, South Africa10 contributions
Tv is so fuzzy it's impossible to watch. Maintenance can up shrugged there shoulders and said it must be something n on the roof. TV still unwatchable. Asked for disabled parking. 2 days later I am still waiting. Room is clean and neat.
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Date of stay: November 2023
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Beacon Island Resort, General Manager at Beacon Island Resort
Responded 4 Jan 2024
Dear DebbieIB2867SX, Thank you for taking the time to provide us with feedback on your recent stay at the Beacon Island Resort. We apologise for any inconvenience caused regarding the quality of your TV signal. I assure you this is an isolated incident as this is the only complaint received regarding TV quality. Please be advised for future stays that our paraplegic bays are limited and can not be reserved. We however offer both a valet service and a pick up and drop off service to the main parking area to assist any person requiring such a service. Our rooms are well appointed with magnificent views of Plettenberg Bay no matter from which angle. We are proud to be celebrating 50 years of exceptional service and we look forward to welcome you back to the Beacon Island Resort in the very near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Philip_Bolster wrote a review Oct 2023
Groningen, The Netherlands890 contributions267 helpful votes
The hotel is very well located. It is great to sleep with open windows hearing the waves. The rooms are rather small if you stay with two children, who have to sleep on the sofa-bed, but they are very convenient. The only reason not to give 5 stars is the long communication back and forth regarding the reservation and payment.
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Date of stay: September 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Louise Otto, General Manager at Beacon Island Resort
Responded 7 Oct 2023
Dear Philip_Bolster, Thank you so much for sharing your most recent stay experience at The Beacon island Resort on Tripadvisor. We are pleased that you had such a great stay and that you and your family were well taken care of. We are so fortunate to be situated on the most iconic part of Plettenberg Bay surrounded by 360 degrees of spectacular views from anywhere in the building. Should you require more space in future for a growing family, we recommend that you request for two rooms (Corner Units) - this will provide you with more space and still give you the security of being close to your children whilst occupying two seperate rooms. We also have suites available that will offer more space in the unit, however these are not always available due to their popularity. We apologise that the communication regarding payment and the reservation was not an easy one and will address this with the respective reservations agent. Again thank you for your wonderful feedback and we look forward in welcoming you back to this iconic resort in the very near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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clintr923 wrote a review Oct 2023
Centurion, South Africa152 contributions13 helpful votes
What a beautiful and perfect position. Magnificent beaches, great view, super entertainment for the kids and very nice rooms. Very well maintained gardens, public area and facility . A few pools, one for adults only if you are looking for a bit of quiet time. The only area where it can improve is the food, quality is average
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Date of stay: October 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Louise Otto, General Manager at Beacon Island Resort
Responded 7 Oct 2023
Dear Clintr923, Thank you so much for sharing your most recent stay experience at The Beacon Island Resort on Tripadvisor. We are pleased that you had such a great stay and that you and your family were well entertained by our team. We pride ourselves in providing families with enough entertainment for all and we are so fortunate to be situated on the most iconic part of Plettenberg Bay surrounded by 360 degrees of spectacular views! Regarding our Food & Beverage offering - thank you for the constructive feedback. We continue to strive to improve on this offering and will continue doing so. Again, thank you for the wonderful review and we hope to welcome you back to this iconinc resort in the near future. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Will wrote a review Oct 2023
1 contribution
My wife and I visited Beacon Isle, right after I had a health issues and expected a nice peaceful stay. It however was marred by me carrying my luggage up a flight of stairs since nobody came to help. I felt undervalued as a customer. The next day we went into town to experience Plettenberg bay only to return and have no parking at the resort. I tried to take it up with reception, but was met with smart remarks and thats the way it is. How can a resort not have enough parking for its customers and then have a smart arse answer to you customers. I feel I could have spend less and then stayed at a B&B and at least have a parking and not have to deal with management helping me see how the it was my fault. I felt I wasted my time and money and thus cannot recommend Beacon Isle to anybody, because I can assure you at the " Beacon" the customer is always wrong...even when they are right.
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Date of stay: October 2023
Value
Location
Service
Trip type: Travelled as a couple
Room Tip: Know it is loud at most times.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Louise Otto, General Manager at Beacon Island Resort
Responded 7 Oct 2023
Dear 77Willow77, Thank you for taking the time to share your recent experience with us. I am disappointed to learn that you had such a terrible experiece as a guest here at Beacon Island Resort as we pride ourselves in providing great services and creating memorable moments. Unfortunately none of my management or myself had been made aware of your concerns as we would have addressed this immidiately and or assited where possible. We always have porters available to assist our guests and even if they are busy we will advise and allocate a porter to assist as soon as they are available. Regarding the parking, we have two seperate parking areas of which all are based on a first come first service - non of the bays are reserved. We do have a valet driver to park your car should a bay not be available near to the entrance (Should you be comfortable with this) and also offer a pick up service from the nearby parking lot so you do not have to walk back to the resort once your vehicle has been parked. We must humbly apologise if you felt dismissed at any point by any member of staff and I am happy to discuss this further should you wish to provide us with your details or you are more than welcome to contact me on louise.otto@southernsun.com. Kind Regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Takalani M wrote a review Sept 2023
2 contributions
Food is horrible, service is even worse, only thing you will get is the views. On arrival it was packed due to long weekend, but they couldn’t manage crowds, a lot of us agreed that food was horrible, reviews on google are scary! Please explore other places
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Schoeman, Other at Beacon Island Resort
Responded 24 Sept 2023
Dear TakalaniM10, thank you for taking the time to write a review on Trip Advisor after your recent experience at the Resort. Could you please be so kind as to either contact resort management or provide us with you contact details so that we can obtain more information about your experience. Please accept our sincere apologies for the inconvenience. Regards Ronel Schoeman Deputy General Manager Beacon Island Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Simbongile G wrote a review Aug 2023
1 contribution
Beautiful, excellent and well mannered hotel, with everything you can hope for in a hotel. The Poters and staff very friendly and helpful. The gaming room for kids excellent, my son did not want to leave that gaming room. The kids activities are excellent and the live music in the evenings great. It would be great if breakfast was buffet rather than order system. The choices are bit limited on the ordering system as my older son wanted some food which I believe would have been available on the buffet style of breakfast. But overall, we enjoyed our stay there and everyone was sad when we had to leave. Will definitely come back again (next time I want a room facing the see).
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Date of stay: August 2023Trip type: Travelled with family
Room Tip: Parking bit of an issue as on my second day i had to park my car outside..
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Schoeman, Other at Beacon Island Resort
Responded 5 Sept 2023
Dear Simbongile, Thank you for taking the time to write a review on Trip Advisor after your recent stay with us. Your feedback is valuable and important to us. We look forward to welcoming you back in the near future. Warm Regards Ronel Schoeman Deputy General Manager Beacon Island Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Paddymerc wrote a review Jun 2023
Klerksdorp, South Africa38 contributions7 helpful votes
What a pleasure it was “coming home” to my happy place this year. Newly freshened and redecorated, Beacon Island Hotel is looking at its glorious best. The room was ready, and spotlessly clean on arrival. The staff helpful and super friendly. We felt so welcome. The dining areas also underwent renovation and changes, the menus updated, delicious and affordable. And of course the SEA LOUNGE, must be one of the most beautiful in the world!! Waves crashing all round you, drinking divine cocktails, playing games and dancing the night away to the local talent. Dreams are made of this! And yes, there was plenty brochures, advice and assistance aiding one in making the right choices for a fabulous holiday. Canopy tours, whale and seal watching, beautiful walks and hiking trails, Monkey land, animal and bird sanctuaries, and a whole lot more. Ah yes, I can’t wait to go back again, and again, and again!
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Date of stay: May 2023Trip type: Travelled with friends
Room Tip: Parking is always full close to the entrance, undercover parking requires a short uphill walk to...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Ronel Schoeman, Other at Beacon Island Resort
Responded 13 Jun 2023
Dear Paddymerc Thank you for taking the time to write a delightful review on Trip Advisor after your recent stay with us. Your feedback is valuable and important to us, your review has created a huge feeling of pride amongst the team. This is what we strive for here at the Beacon Island Resort. We are truly delighted that you enjoyed your stay with us and we look forward to welcoming you back in the near future. Warm Regards Ronel Schoeman Deputy General Manager Beacon Island Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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There are more places to choose from in the Plettenberg Bay area.
ALSO KNOWN AS
beacon island hotel plettenberg bay
LOCATION
South AfricaWestern CapePlettenberg Bay
NUMBER OF ROOMS
200
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BEACON ISLAND RESORT - Updated 2024 (Plettenberg Bay, South Africa)

Frequently Asked Questions about Beacon Island Resort
What are some of the property amenities at Beacon Island Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Beacon Island Resort?
Top room amenities include a flat screen TV, a refrigerator, and blackout curtains.
What food & drink options are available at Beacon Island Resort?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
Is parking available at Beacon Island Resort?
Yes, free parking is available to guests.
Are there opportunities to exercise at Beacon Island Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Beacon Island Resort have airport transportation?
Yes, Beacon Island Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Beacon Island Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Beacon Island Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Beacon Island Resort?
The staff speaks multiple languages, including English and Afrikaans.
Does Beacon Island Resort have any great views?
Yes, guests often enjoy the ocean view available here.
Is Beacon Island Resort accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.