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Kelway Hotel

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Kelway Hotel
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213 Reviews from our TripAdvisor Community

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Showing 150: English reviews
London, United Kingdom
Reviewed 2 weeks ago

We stayed here 7 days, with a trip to Durban in between which was a big mistake, do not travel to Durban, not good place to go and was 950 kms....... We absolutely loved this hotel close to the beach, had a sea view room... Our room was great, huge bed, nice bathroom, everything worked perfect, the tv and the...

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Helpful?
2Thank ahmey7000
Shandre M, General Manager at Kelway Hotel, responded to this review

Such a lovely review - thank you for taking the time to write this! We truly appreciate your feedback and glad we could help making your holiday an enjoyable one :-)

Reviewed 4 weeks ago

Hey guys, I travel alot and have only yet to managed to get down to the grit of writing up 2 reviews so far, but the reason I have only managed to write the 2 of these specific hotels cause they went out there way to make my holiday enjoyable. Today is my final day and im sad to say...

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1Thank J M
Shandre M, General Manager at Kelway Hotel, responded to this review

What an absolutely AWESOME review!! Thank you so much for taking the time to write this, we really do appreciate it. As you mentioned in your review, this industry isnt always easy - reviews like this though makes it all worth it! I'm going to make sure that all my staff gets a copy so that they know their efforts...

Paris, France
Reviewed 17 December 2016

Very nice stop on this hotel which we spent one night. Room are a little bit small (we got the 3 stars) but very clean with everything you need : TV, Wifi, balcony front seaview. and there is a little pool! The restaurant is very great and there is a nice terrasse front sea view where you can eat or...

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Helpful?
Thank Sarah2998
Shandre M, General Manager at Kelway Hotel, responded to this review

Such a lovely review - thank you so much for taking the time to write it. Looking forward to welcoming you back to our hotel

Reviewed 5 November 2016

I stayed in room 24. The room is small but clean during my stay. There was a feint red spot (not blood) on the carpet and it is obvious that attempts were made to clean it. The mattress was a bit lumpy and needed replacement or at least a turning. The bathroom is tiny and quite claustrophobic but serviceable. The...

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Helpful?
Thank Cyril K
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review, we appreciate your feedback

Cape Town, South Africa
Reviewed 18 October 2016 via mobile

This is a well positioned hotel close to the beach and some of Port Elizabeth's better restaurants staff are friendly and helpful ROOMS are comfortable but bathrooms are cramped and very small Breakfast is good but nothing special Coffee is really BAD !!

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Helpful?
Thank David A
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review and bringing this to our attention. We will look into this and make sure it is at the standard that it should be

London, United Kingdom
Reviewed 8 October 2016

We stayed in a 3 star room 2 years ago for 10 days from the UK. It had everything we needed: comfy bed, clean bathroom, fairly nice breakfast, etc. The stay was enjoyable enough to warrant a return booking - for 2 weeks- but this time in a 4 star, sea facing view. It was awful. The toilet was wall...

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Helpful?
Thank Mrplastic321
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for taking the time to review our hotel. It is very unfortunate that your experience was such a bad one and I can assure you that I will look into this myself. We take these reviews very seriously. We are actually busy doing a full renovation on the 4 star rooms and these will be open on 5...

Cascade, Wisconsin
Reviewed 14 September 2016

We just needed an over night stay and this was a good place for this. The accomadation, breakfast and staff were all very good. It was a short drive from the airport, too. It was moderately priced and did all we wanted it to.

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Helpful?
Thank donandbobbi
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review, we appreciate the feedback!

London, United Kingdom
Reviewed 10 September 2016 via mobile

When I booked the hotel I saw all the nice pictures and even decided to book a "luxury" room with Sea view as we are staying for 7 nights. The hotel looks lovely from the outside and also the reception and restaurant are spacious. However when we were taken to our room I was somewhat disappointed. It really is just...

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Thank Ralf78
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for taking the time to review our Hotel. We take these reviews very serious and I would like to let you know that I will personally be looking into this matter. I would like to also let you know that we have just started renovations in our 4 Star luxury rooms, and would love for you to see...

Cape Town Central, South Africa
Reviewed 1 September 2016 via mobile

This is not my first stay. Always had excellent, friendly and efficient service from the reception to restaurant. It is a pleasure to stay here as the rooms are always very clean and the food is excellent. If you are not eating in, there are restaurants nearby. The rooms are quiet which is always important to me. Free safe parking.

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Thank Andythack
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the lovely review! We really appreciate our guests taking the time to do this for us.

Port Elizabeth, South Africa
Reviewed 17 August 2016

South African Freelance Association held their meeting on the 13th August 2016 hosted by The Kelway Hotel in Port Elizabeth. What a pleasure it was to have a conference room where everything worked. Tea, coffee and mineral water all in place and excellent unobtrusive service in the background. Well worth a visit.

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Thank AfriquePortElizabeth
Shandre M, General Manager at Kelway Hotel, responded to this review

What a lovely review - thank you for taking the time to write this!

94 photos of this hotel

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Breakfast included
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Perfectly positioned in Port Elizabeth, South Africa for business & leisure travelers. Situated just a few minutes from the airport, and within walking distance to popular tourist attractions and swimming beaches. This multi graded 3 & 4 star timber structured hotel was built in 2004 & offers 61 ensuite rooms, conference facilities, secure parking & restaurant where breakfast, lunch or dinner can be enjoyed. ... more   less 

Additional Information about Kelway Hotel

Address: Brookes Hill Drive | Humewood, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: £45 - £68 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kelway Hotel 4*
Number of rooms: 63
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Also Known As:
Kelway Hotel Port Elizabeth
Hotel Style:
#14 Luxury Hotel in Port Elizabeth
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Questions & Answers

Questions? Get answers from Kelway Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Look after the staff, they deserve it”
 of 5 bubbles ahmey7000, 3 Jan 2017 | Read review
“Take room 14 , over looks the ocean , the one we had!!!”
 of 5 bubbles jmC8773OX, 22 Dec 2016 | Read review
“if you want to sleep, get as far away from the function rooms as you can”
 of 5 bubbles Mrplastic321, 8 Oct 2016 | Read review
“Rooms on the pool side of the hotel would have arguably better sea views.”
 of 5 bubbles K9TLS, 14 Mar 2016 | Read review
“Get a room with an even number, odd numbers face the cliff”
 of 5 bubbles D7674QJchristiner, 1 Feb 2016 | Read review
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