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Kelway Hotel

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Kelway Hotel
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201 Reviews from our TripAdvisor Community

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Showing 147: English reviews
Reviewed 4 weeks ago

I stayed in room 24. The room is small but clean during my stay. There was a feint red spot (not blood) on the carpet and it is obvious that attempts were made to clean it. The mattress was a bit lumpy and needed replacement or at least a turning. The bathroom is tiny and quite claustrophobic but serviceable. The...

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Helpful?
Thank Cyril K
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review, we appreciate your feedback

Cape Town, South Africa
Reviewed 18 October 2016 via mobile

This is a well positioned hotel close to the beach and some of Port Elizabeth's better restaurants staff are friendly and helpful ROOMS are comfortable but bathrooms are cramped and very small Breakfast is good but nothing special Coffee is really BAD !!

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Helpful?
Thank David A
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review and bringing this to our attention. We will look into this and make sure it is at the standard that it should be

London, United Kingdom
Reviewed 8 October 2016

We stayed in a 3 star room 2 years ago for 10 days from the UK. It had everything we needed: comfy bed, clean bathroom, fairly nice breakfast, etc. The stay was enjoyable enough to warrant a return booking - for 2 weeks- but this time in a 4 star, sea facing view. It was awful. The toilet was wall...

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Helpful?
Thank Mrplastic321
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for taking the time to review our hotel. It is very unfortunate that your experience was such a bad one and I can assure you that I will look into this myself. We take these reviews very seriously. We are actually busy doing a full renovation on the 4 star rooms and these will be open on 5...

Cascade, Wisconsin
Reviewed 14 September 2016

We just needed an over night stay and this was a good place for this. The accomadation, breakfast and staff were all very good. It was a short drive from the airport, too. It was moderately priced and did all we wanted it to.

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Helpful?
Thank donandbobbi
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the review, we appreciate the feedback!

London, United Kingdom
Reviewed 10 September 2016 via mobile

When I booked the hotel I saw all the nice pictures and even decided to book a "luxury" room with Sea view as we are staying for 7 nights. The hotel looks lovely from the outside and also the reception and restaurant are spacious. However when we were taken to our room I was somewhat disappointed. It really is just...

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Helpful?
Thank Ralf78
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for taking the time to review our Hotel. We take these reviews very serious and I would like to let you know that I will personally be looking into this matter. I would like to also let you know that we have just started renovations in our 4 Star luxury rooms, and would love for you to see...

Cape Town Central, South Africa
Reviewed 1 September 2016 via mobile

This is not my first stay. Always had excellent, friendly and efficient service from the reception to restaurant. It is a pleasure to stay here as the rooms are always very clean and the food is excellent. If you are not eating in, there are restaurants nearby. The rooms are quiet which is always important to me. Free safe parking.

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Thank Andythack
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for the lovely review! We really appreciate our guests taking the time to do this for us.

Port Elizabeth, South Africa
Reviewed 17 August 2016

South African Freelance Association held their meeting on the 13th August 2016 hosted by The Kelway Hotel in Port Elizabeth. What a pleasure it was to have a conference room where everything worked. Tea, coffee and mineral water all in place and excellent unobtrusive service in the background. Well worth a visit.

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Helpful?
Thank AfriquePortElizabeth
Shandre M, General Manager at Kelway Hotel, responded to this review

What a lovely review - thank you for taking the time to write this!

Port Elizabeth, South Africa
Reviewed 15 August 2016

We (Safrea EC) recently held a meeting in The Kelway Hotel's boardroom. Their attention to detail was first class; right down to complimentary pens and pads. Refreshments and catering was the clincher! Best of all - everything works! The A/V equipment was easy to use, the facility is quiet, well illuminated, and conducive to holding successful meetings. Thank you, Kelway...

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Helpful?
Thank Bryan H
Shandre M, General Manager at Kelway Hotel, responded to this review

Only a pleasure! And thank you for the lovey review!

Greater London, United Kingdom
Reviewed 8 August 2016

This hotel is fine for a night (possibly two) if you literally just need somewhere to sleep before/after a garden route tour/flight. There is nothing particularly wrong with it, and the sea is only a few minutes walk, but equally there is nothing that would make you rave about it to a friend to go and stay there. Any more...

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1Thank ljg666
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for taking the time to write a review. We do indeed have different room types and we are also busy with final arrangements to start our revamp in the rooms :-) Looking forward to welcoming you back to our hotel

Exeter, United Kingdom
Reviewed 7 August 2016

We stayed at the Kelway for one night as we had an early flight. This was booked through Trailfinders and so we expected the standard to be on a par with the rest of our trip but sadly not. The hotel is sideways on to the beachfront and so our sea facing room actually mainly overlooked the car park with...

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Thank singram2015
Shandre M, General Manager at Kelway Hotel, responded to this review

Thank you for writing a review

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Breakfast
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Perfectly positioned in Port Elizabeth, South Africa for business & leisure travelers. Situated just a few minutes from the airport, and within walking distance to popular tourist attractions and swimming beaches. This multi graded 3 & 4 star timber structured hotel was built in 2004 & offers 61 ensuite rooms, conference facilities, secure parking & restaurant where breakfast, lunch or dinner can be enjoyed. ... more   less 

Additional Information about Kelway Hotel

Address: Brookes Hill Drive | Humewood, Port Elizabeth 6013, South Africa
Region: South Africa > Eastern Cape > Port Elizabeth
Price Range: £43 - £72 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Kelway Hotel 4*
Number of rooms: 63
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Also Known As:
Kelway Hotel Port Elizabeth
Hotel Style:
#14 Luxury Hotel in Port Elizabeth
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Questions & Answers

Questions? Get answers from Kelway Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want to sleep, get as far away from the function rooms as you can”
 of 5 bubbles Mrplastic321, 8 Oct 2016 | Read review
“Rooms on the pool side of the hotel would have arguably better sea views.”
 of 5 bubbles K9TLS, 14 Mar 2016 | Read review
“Get a room with an even number, odd numbers face the cliff”
 of 5 bubbles D7674QJchristiner, 1 Feb 2016 | Read review
“Sea facing rooms.”
 of 5 bubbles Johnnyangelcapetown, 31 Jan 2016 | Read review
“I'm sure there are rooms with a better view than ours.”
 of 5 bubbles AlecC935, 27 Oct 2015 | Read review
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