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Hotel Savoy and Conference Centre

279 reviews
#2 of 5 Hotels in Mthatha
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912 Nelson Mandela Drive | Southernwood, Mthatha 5100, South Africa
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Guests 1 room, 2 adults, 0 childrenGuests 12
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Traveller (10)
Room & Suite (20)
Dining (3)
About
4.0
Very good
279 reviews
Location
Cleanliness
Service
Value
Hotel Savoy & Conference Centre is just what you’ve been looking for in the city of Mthatha! The hotel is conveniently situated on Nelson Mandela Drive in Mthatha, boasting 101 luxury, air-conditioned rooms with en-suite bathrooms.Guests are offered peace of mind with 24 hour security and secure parking. Guests also have access to two national restaurants and – of course – our world-class conferencing facilities.It’s no wonder Hotel Savoy & Conference Centre is everyone’s preferred choice in Mthatha
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Full view
Property amenities
Free Parking
Restaurant
Business Centre with Internet Access
Conference Facilities
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Room features
Air Conditioning
Family Rooms
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Centrally Located
HOTEL CLASS
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279Reviews
63Photos
2Q+A
11Room tips
Traveller rating
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Popular mentions
Excellent stay in Umtata for a stop-over!
Great facilities, 2 restaurants on-site, quiet yet very central, nice for a stop-over on your way to the coast. Staff very friendly even helped us with the lost property we left behind. Will stop there again in future!
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Review collected in partnership with this hotel
Date of stay: December 2018
Response from Leighmy, Director of Sales at Hotel Savoy and Conference Centre
Responded 3 days ago
Dear Nico Thank you for your wonderful 5 star review. We are thrilled that you enjoyed your stay with us and that you found our hotel, onsite restaurants and staff to be of exceptional quality and service. We pride ourselves in always giving of our very best and being - THE ONLY PLACE TO STAY IN MTHATHA. Please make sure to follow us on FB and instagram and watch out for our competitions, promotions and specials. We look forward to welcoming you back very soon Best regards The Hotel Savoy team
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No hot water, breakfast to little. Not a value for money paid
In the morning we needed to bath cold water. We ran water for quite sometime.No hot water, breakfast to little. Not a value for money paid. For breakfast when we get there few to dish most of food was already
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Review collected in partnership with this hotel
Date of stay: December 2018
Response from Leighmy, Director of Sales at Hotel Savoy and Conference Centre
Responded 3 days ago
Dear Guest Thank you for your review. We apologise for any inconvenience you received and thank you for bringing your problems to our attention we have noted all comments , at Hotel Savoy it is of our utmost importance that all our guests experience exceptional customer service at all times, so having a poor experience is not acceptable to us. Next time you are in Mthatha we would like to offer you a complimentary upgrade to one of our Exec rooms. Please follow us on FB and instagram and watch out for our competitions, promotions and specials. Best regards The Hotel Savoy team
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No value for money
We booked the Hotel for one night. Assigned was room number 16 which was not ready and occupied by another guest. We moved to Number 18 which didn’t had a fridge. We should move to Number 4 but finally we end up in Number 8. The room was not very nice, toilet filter and aircon…
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Date of stay: December 2018
Response from Leighmy, Director of Sales at Hotel Savoy and Conference Centre
Responded 3 days ago
Dear Guest Thank you for your review. We thank you for your comments and are glad to hear that you found our hotel safe and secure and enjoyed the breakfast. We apologise for any inconvenience you received and thank you for bringing your problems to our attention we have noted all comments , at Hotel Savoy it is of our utmost importance that all our guests experience exceptional customer service at all times so having a poor experience is not acceptable to us. Next time you are in Mthatha we would like to offer you a complimentary upgrade to one of our Exec rooms. Please follow us on FB and instagram and watch out for our competitions, promotions and specials. Best regards The Hotel Savoy team
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Feedback
Enjoyed our stay wish we had more days. Please introduce the honest bar. Having to go out to the shops all the time you need something is not encouraging. Improvement on Mr. Delivery as well we struggled to place an order for delivery.
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Review collected in partnership with this hotel
Date of stay: November 2018
Response from Leighmy, Director of Sales at Hotel Savoy and Conference Centre
Responded 5 Dec 2018
Dear Guest Thank you for your 4 star review, we are so happy that you enjoyed your stay with us. We have noted your comments and always try to improve where we can. We would love you to follow us on our Facebook page and look out for our promotions and specials We hope to see you back here soon Best regards The Hotel Savoy team
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review hotel
in general, the overall place was fine though not meeting the standard based on the value of the amount paid. the breakfast was perfect big-ups to the chef who was preparing Omelette he made the service worth while, we enjoyed the breakfast staff was friendly.
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Review collected in partnership with this hotel
Date of stay: November 2018
Response from Leighmy, Director of Sales at Hotel Savoy and Conference Centre
Responded 5 Dec 2018
Thank you for your great 4 star review, we are so happy that you enjoyed your stay with us. We have noted your comments and are very happy that you loved our breakfasts and our service offerings . We would love you to follow us on our Facebook page and look out for our promotions and specials We hope to see you back here soon Best regards The Hotel Savoy team
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Is it possible to get a wheelchair accessible room on the ground floor? My chair is 60cm wide and I can handle shorter stairs if necessary.
Yes we do cater for Wheel chairs - please ask for room E4
1 vote
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Are hair dryers provided in the rooms, or is it possible to borrow one from the front desk?
Yes we do have hairdryers in the new Exec suites and in the 3 star rooms. If not there, reception will ahve
0 votes
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"Well located hotel, hassle free booking and friendly staff."
"Room 19 has a fridge."
"Gate access to rooms and parking area is controlled by remote"
"Book early as rooms are often sold out due to the popularity of the hotel."
"only Exec rooms, block E"
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PRICE RANGE
US$89 - US$98 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaEastern CapeMthatha
NUMBER OF ROOMS
101
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