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Birchwood Hotel

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Birchwood Hotel
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454 Reviews from our TripAdvisor Community

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Showing 429: English reviews
Cape Town Central, South Africa
Level Contributor
24 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 days ago NEW via mobile

After being having my flight cancelled the airline booked me in at this hotel. The rooms were well appointed. The reception staff friendly and competent. The estate is huge with gorgeous gardens. Shuttle to and from the airport

Helpful?
Thank LeeLancaster
Greg H, Manager at Birchwood Hotel, responded to this review

Dear LeeLancaster, Thank you for your review, We were most happy to assist you! We look forward to seeing you again! More 

Johannesburg, South Africa
1 review
Reviewed 1 week ago NEW

The hotel was a pleasure to stay at and the stuff was very helpful with everything. The Wi-Fi was available but ran out quickly. The rooms were clean and was cleaned everyday. The reception staff was just excellent.

Review collected in partnership with this hotel

Helpful?
Thank soniak149
Greg H, Manager at Birchwood Hotel, responded to this review

Dear soniak149. Thank you for your feedback, We are pleased that our staff were efficient and helpful with anything you required - this is certainly how it should be. Regarding the WiFi, we appreciate the feedback and would like to notify you that this is a relatively new system that we continue to improve. We hope that we can welcome... More 

London, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

I am not sure how to adequately describe my experience at this establishment other than to say it was one of the worst I have had to enjure. We had been booked in by British Airways after missing our flight home due to the late arrival of our connecting flight. Arriving very late in the evening initial reception was curt... More 

Review collected in partnership with this hotel

Helpful?
Thank worldwide080
Greg H, Manager at Birchwood Hotel, responded to this review

Dear worldwide080, Thank you for your feedback, We appreciate your bringing this to our attention and request that you kindly accept our sincerest apologies for a very poor level of service delivery. Clearly, the lack in communication internally from our side, led to frustrations with regard to restaurant allocation, and further, an unacceptable standard provided. The staff not being efficient... More 

Travellers are raving about these Boksburg hotels

Durban, South Africa
1 review
Reviewed 1 week ago

Location good; friendly staff but I found my room tired - needs a refurb. The last guests's hair was still lying on the shower floor. The wifi was weak and not of a great standard - my room was one of the furthest away from the car park - possibly the reason.

Review collected in partnership with this hotel

Helpful?
Thank 799dalej
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 799dalej, Thank you for your feedback, While we are pleased that you enjoyed our location and found our staff to be friendly and efficient, we'd like to sincerely apologise for the shower not being sufficiently cleaned. This will be addressed internally with our Housekeeping Supervisor and we can assure you that this will not be repeated. We hope that... More 

Pretoria, South Africa
2 reviews
Reviewed 1 week ago

If you are staying over at Birchwood expect a lady to come knocking on the door at 8:00am for an "unrequested" wake up call. I really didn't expect it and it was very unprofessional. Just because some customers are late to check out don't interrupt the sleep of all your customers.

Review collected in partnership with this hotel

Helpful?
Thank markv826
Greg H, Manager at Birchwood Hotel, responded to this review

Dear markv826, Thank for your feedback, Once again, we'd like to apologise for this inconvenience as it is certainly not our standard practice. We appreciate you elaborating on the issue in your email correspondence with our General Manager on 22 November, and hope that despite the issue that we can welcome you back in the future. More 

Durban, South Africa
1 review
Reviewed 1 week ago

Replace old technology TV 's in rooms, The TV was an old tube type and was virtually unwatchable. The rooms were on the dark side and needed more lighting, especially in the bathroom and mainly over the shower area.

Review collected in partnership with this hotel

Helpful?
Thank grahammK4184WQ
Greg H, Manager at Birchwood Hotel, responded to this review

Dear Graham, Thank you for your review, We appreciate your feedback on our ValuStay Rooms - this is an area of the hotel that we continue to develop and apologies for the experience not meeting your expectations. We hope that we can welcome you back in order that you can experience our true standard. More 

Cape Town Central, South Africa
1 review
Reviewed 1 week ago

A very sub average stay at the Birchwood Hotel. The room was not up to standard. The toilet was still dirty and the room smelt like cigarette smoke including. The bedding had stains on the duvet cover as well.

Review collected in partnership with this hotel

Helpful?
Thank 576ct2016
Greg H, Manager at Birchwood Hotel, responded to this review

Dear 576ct2016, Thank you for your review, Please accept our sincerest apologies for what was very clearly, a level of standard unacceptable from our side and we can assure you that situations such as these are isolated, and will not be repeated. We hope that we can welcome you back in the near future despite the experience and further, appreciate... More 

East London, South Africa
1 review
Reviewed 1 week ago

Overall wonderful and a place I'll recommend to whoever ask where to stay when visiting joburg as it's the best place to be, nice stuff, it's quite and everything is on time so I'll definitely come again for the wonderful hosting from everyone who works there.

Review collected in partnership with this hotel

Helpful?
Thank misumziw
Greg H, Manager at Birchwood Hotel, responded to this review

Dear misumziw, Thank you for your feedback! We are so happy that all aspects of your stay were as they should have been and certainly appreciate your recommendations. We look forward to seeing you again! More 

Durban, South Africa
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

This hotel is conveniently situated near the Johannesburg Airport. The hotel offers free shuttle services which is awesome. The hotel is huge with lots of conference rooms and eateries. Theres golf carts that will transport you around the hotel if you dont want to walk. The rooms are modern with aircon flatscreen tv's and a fridge.

Helpful?
Thank HiltonGanesen
Greg H, Manager at Birchwood Hotel, responded to this review

Dear HiltonGanesen, Thank you for your review, We appreciate your valued feedback and are happy that you enjoyed our proximity to OR Tambo as well as so many features offered on the property. More 

Limpopo National Park, Mozambique
1 review
Reviewed 2 weeks ago

Very good place and staff love clients. One can come with family in future and share with my friends so that we can come and make our functions there. I have realised that I can manage to read with no any distub

Review collected in partnership with this hotel

Helpful?
Thank baloyiz
Greg H, Manager at Birchwood Hotel, responded to this review

Dear baloyiz, We are pleased that you enjoyed your time with us! Birchwood would love to host your functions in the future and we look forward to working with you! More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Kitchenette
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Laundry Service
  • Concierge
  • Multilingual Staff
Official Description (provided by the hotel)
The Birchwood Hotel and OR Tambo Conference Centre is South Africa's leading business-to-business conferencing facility, catering to hundreds of business travellers from all over the world each year. Over 17 years of experience in hospitality, and in understanding the needs of our guests, coupled with a location that is hard to beat, are the secrets to our success at the Birchwood Hotel. Added to our "success formula" is our staff who are highly trained and dedicated to exceeding the expectations of our guests. The Birchwood Hotel offers 665 accommodation rooms, 60 on-site venues, three restaurants, including a fine-dining steak-house, a café and wine bar for quick meals and drinks and our aviation bar, for relaxing after a hard day's business. Other facilities include the Mangwanani African Day Spa, a gym, pool and squash courts. We at the Birchwood Hotel pride ourselves on the exceptional service of our staff and their dedication to ensuring all our guests' needs and preferences are catered for. With our large range of venues and facilities which enables us to host any sized event, whether it be for two delegates or 3000 delegates, we guarantee the all-important personal touch, by ensuring flexibility and affordability for all event types and budgets. Let us at the Birchwood Hotel assist you with your next conference, banquet, product launch, exhibition, wedding or accommodation needs, because as Gauteng's premier hospitality hub we endeavour to make your occasion our occasion! ... more   less 

Additional Information about Birchwood Hotel

Address: Viewpoint Street | Bartlett, Boksburg 1459, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Boksburg
Price Range: £41 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Birchwood Hotel 3.5*
Number of rooms: 665
Reservation Options:
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Also Known As:
Birchwood Hotel Boksburg
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Questions & Answers

Here's what travellers have asked, with answers from Birchwood Hotel staff and other travellers.
3 questions
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Questions? Get answers from Birchwood Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Value stay rooms are quiet noisy”
 of 5 bubbles ThisPandaTravels, 14 Nov 2016 | Read review
“Depends on whether you want to be near the lobby area, the conference center, the spa, or the Grill restaurant.”
 of 5 bubbles D2612CWgarym, 10 Nov 2016 | Read review
“Don't make any special request as you may get the opposite of what you'd asked for.”
 of 5 bubbles JJ503, 25 Sep 2016 | Read review
“choose a different hotel”
 of 5 bubbles AresQui, 15 Aug 2016 | Read review
“Some rooms are very close to the malls.”
 of 5 bubbles kilabox2000, 24 Jun 2016 | Read review
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