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Crowne Plaza Johannesburg - The Rosebank

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Crowne Plaza Johannesburg - The Rosebank
Crowne Plaza Johannesburg - The Rosebank
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626 Reviews from our TripAdvisor Community

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Showing 543: English reviews
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Johannesburg, South Africa
Reviewed 4 days ago NEW

We attend a stunning art exhibition in the exquisite foyer & decided to use some of our IHG loyalty points to stay over - we've stayed here before but every time it lives up to all our expectations - beautiful decor, exquisite rooms, extremely friendly staff, great food & a well appointed gym in a stunning setting overlooking the pool...

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Helpful?
Thank LOUIS-THE-LAWYER
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear LOUIS-THE-LAWYER Thank you for taking the time in completing the survey. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We look to welcome your return to the Crowne Plaza Johannesburg Kind Regards Muhammad Rawat

Denver, Colorado
Reviewed 1 week ago NEW

My mother and I stayed at the Crowne Plaza Rosebank for 2 nights upon our arrival into South Africa. We took the Gau Train to the Sandton station, then a cab to hotel (was 180 rand to hotel). Although I did hear the Rosebank station was not too far away from the hotel, we just had too many bags not...

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Helpful?
Thank 5280Tiffany
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear 5280Tiffany Thank you for your time in posting a review on TripAdvisor The Crown plaza Johannesburg is situated about 700m from the Gautrain station in Rosebank. There is also a Gautarin Station in Sandton. The Hotel unfortunately does not provide a complimentary shuttle service and the cost of the Taxi is R180.00 should the service be required. Your comments...

Wilmslow, United Kingdom
Reviewed 1 week ago

A mixed bag really. Check in desk was a bit third world and could do with smartening up, corridor to room was just horrible, tatty old grey carpet with pieces missing and a General run down feel. Room was okay, very basic but adequate and very clean. Bathroom was very small and only basically equipped. With the odd exception staff...

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Helpful?
Thank Jaystand31
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Jaystand31 Thank you for taking the time in posting a review on TripAdvisor. We appreciate your feedback and will use the comments constructively in order for us to improve on our service delivery. We look forward to seeing you once again at the Crowne Plaza Johannesburg Warm regards, Muhammad Rawat

London, United Kingdom
Reviewed 1 week ago

A nice hotel worthy of the brand just a few minutes walk from the main Rosebank plaza. The rooms are comfortable if a little small however well decorated and presented. The shower works well too. The bed is very comfortable too. It is clean. The business lounge is relaxing though perhaps some of the offerings could be better. There is...

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Helpful?
Thank JayAimDee
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear JayAimDee Thank you for your time in posting a review of TripAdvisor We are delighted that the hotels facilities and surrounds have met with your expectations. The Business lounge is used to make our guests stay a little more relaxing. Please do mail me directly on how we may improve on this service delivery. Kind Regards Muhammad Rawat Muhammad.rawat@tsogosun.com

Reviewed 2 weeks ago via mobile

Very posh and modern , was impressed but one night was not sufficient time to use any of the facilities , breakfast was really good - staff were friendly and an event was taking place in the lobby area of the hotel so it was a very busy buzzing atmosphere when we checked in , the next morning was quiet...

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Helpful?
Thank Zainab S
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear ZainabS Thank you for your time in posting a review on TripAdvisor. We are delighted that you have enjoyed your stay with us here at the Crown plaza Johannesburg and look to welcome you once again. Please do contact me directly should you require any further information with regards to the facilities of the hotel or assistance for your...

Nairobi, Nairobi Area, Kenya
Reviewed 2 weeks ago

My second visit here in under a year and it is always a treat. I was looking forward to meeting my guy itumeleng at check in but i guess he wasn't there. From the booking via the IHG rewards club site to check in, everything was just flawless. They have one of the best check ins these guys. I made...

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Helpful?
Thank Miano D
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Miano D. Thank you for your time in posting a review on TripAdvisor. We are delighted that you have enjoyed your stay with us at the Crown plaza Johannesburg, And that both Lettie and Itumeleng have went the extra mile in creating a memorable experience. Lettie and Itumeleng will be recognized for their efforts in our monthly employee meeting....

Amsterdam, The Netherlands
Reviewed 2 weeks ago via mobile

I keep coming back to this hotel. The rooms are comfortable but what I like the most are the breakfast buffet and meat/bbq restaurant which serves great food. Overall service is also good and what can be expected. Last time we did think the bar closed early but via using the room service we could still order some drinks in...

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Helpful?
Thank JairEhrhardt
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear JairEhrhardt Thank you for your time in posting the review. We are delighted that the hotels services and facilities have exceeded your expectations. Your comments will be shared with our team in our monthly employee meeting, We look to welcome your return in the near future. Kind Regards Muhammad Rawat

San Jose del Cabo, Mexico
Reviewed 4 weeks ago via mobile

We arrived after 27 hours of traveling exhausted and were worried we wouldn't be able to checkin. We arrived before checkin time and that was not an issue for the hotel. Both our rooms were upgraded. The staff were great and really friendly. Always smiling and ready to help with whatever we needed. We have two boys and they loved...

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Helpful?
Thank 2inspiretravel
muhammad_rawat, General Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear 2inspiretravel Thank you for your time in completing the review. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. We look to welcome you once again to the Crown Plaza Johannesburg Kind Regards Muhammad Rawat

London, United Kingdom
Reviewed 4 weeks ago

good location as very peaceful and quiet. Grand lobby, very airy. The check-in was rather abrupt and business like, too busy counting money rater than paying attention. Lack of immediate eye contact... Room was spacious enough. Room service menu missing, scales out of order, safe was locked and could not be opened and shower light flickering. Went to reception to...

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Helpful?
Thank screenname1962
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear screenname1962 Thank you for your time in reviewing Crown plaza Johannesburg. Your comments have been constructively communicated to the relevant departments in order to assist us in improving our service delivery. Please do accept our sincere apologies for any inconvenience caused Kind Regards Muhammad Rawat

Perth, Australia
Reviewed 4 weeks ago via mobile

All the amenities you need. The decor was interesting throughout the hotel. Inspirations from various places, made one smile as they pondered it. Rooms were decent, bed comfy but the bathroom was tiny...

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Helpful?
Thank thelondonway
muhammad_rawat, Front Office Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear thelondonway Thank you for your time in completing the survey. We appreciate your feedback and are delighted to hear that you enjoyed your stay with us. Kind Regards Muhammad Rawat

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Johannesburg - The Rosebank staff and other travellers.
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Questions? Get answers from Crowne Plaza Johannesburg - The Rosebank staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“top floor rooms. north wing”
 of 5 bubbles MianoD, 14 Mar 2017 | Read review
“Try a Club room !”
 of 5 bubbles KerryK52, 26 Feb 2017 | Read review
“Do not have room 729!”
 of 5 bubbles 135melaniez, 21 Feb 2017 | Read review
“Views of the Hillbrow Tower are excellent”
 of 5 bubbles AmritB, 5 Feb 2017 | Read review
“Ensure hotel service standard is maintained- it all begins and ends with good staff!”
 of 5 bubbles 438gideonv, 30 Jan 2017 | Read review
5 of 5