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Crowne Plaza Johannesburg - The Rosebank

Expedia.comUS$105*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Crowne Plaza Johannesburg - The Rosebank
Crowne Plaza Johannesburg - The Rosebank
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640 Reviews from our TripAdvisor Community

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There are newer reviews for Crowne Plaza Johannesburg - The Rosebank
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Showing 554: English reviews
Switzerland
Reviewed 9 September 2014

As jusual the staff at reception and breakfast room are doing a excellent job and let you feel like being home. Special thanks to Lettie, shndlye really take care of any needs and is always very friedly and helpfull. It seems an ongoing problem with the AC in the rooms, temperature seetings not working or shows strange figures, i.e. temperature...

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Helpful?
2Thank Paul R
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Alain L (Johannesburg, South Africa) Thank You for the great feed back on your stay with us at The Crowne Plaza as well as on how well the Hotel runs . I am confidant that I will be seeing you back with us soon. Kind regards Alwyn Hoffman Head Concierge The Crowne Plaza

Reviewed 5 September 2014

This hotel is a great location and offers easy access to nearby restaurants, shopping, banks and train station. Its about a safe 5 minute walk from the Gautrain station to the hotel or a $5-$7 taxi ride. The hotel is modern, staff is professional and friendly. The rooms are nice, adequate in size although bathroom is a little small but...

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Helpful?
Thank Peggy W
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Peggy W Thank You for the wonderful review about The Crowne Plaza Rosebank and the Rosebank Area as well as the Gautrain service . I am delighted that June our Night Manager was able to get you to the airport on time . I will be meeting with Nelson our tour company owner to include additional special interest tours...

Atlanta, Georgia
Reviewed 30 August 2014

We booked this hotel based on the reviews at tripadvisor and the discount my husband received as an IHG member. It did not disappoint. We had a car to pick us up and bring us to the hotel. The place was beautiful. The staff was friendly and the club for members of IHG was very welcoming and nice. There could...

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Helpful?
Thank Cnote719
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Cnote719 (Atlanta, Georgia Thank You for the great review about the hotel and the facilities. I am pleased that we will be seeing back at The Crowne Plaza in the not too a distant future. I have advised Thomas our chef to look into additional options in the Club Lounge as this is being reviewed currently . I am...

london
Reviewed 21 August 2014

I was here for two weeks on a work gig. Good standard well placed hotel. Loved the little sleep kit you get on arrival with lavender scent. Wifi was really good and fast enough. Good range on offer at breakfast and the hotel restaurant does a decent steak even if service can be a bit hit and miss. The Rosebank...

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Helpful?
1Thank tjb77London
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Paul R Thank You for the outstanding review on our Excellent staff who are always friendly and helpful . I am truly disappointed that my staff at the Circle Bar do not have the same attitude as my Front of House staff. This matter will be addressed with their manager. I have copied Gerhard my Maintenance Manager in on...

Los Angeles, California
Reviewed 13 August 2014

I stay at the Crowne Rosebank exclusively when in Johannesburg but felt I should write another review to specifically commend the staff. This week, I arrived at the hotel in the morning after two long flights from Cambodia. I understood it was likely my room would not be ready but Ezekiel at the front desk made it his mission to...

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Helpful?
Thank John H
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear John H (Los Angeles, California Thank you for the wonderful review where our staff member went that extra mile to accommodate your early check in after a long flight . We have trained our staff to anticipate this clients needs . I do hope that I will be seeing you back at The Crowne Plaza Rosebank soon. Kind regards...

Singapore River, Singapore
Reviewed 10 August 2014

Room size is small especially the bath area. Tends to wet the floor no matter how careful you are. Bed is comfortable and I do get good sleeps in my 2 nights here. Quiet surroundings. Friendly and helpful staff except at the bar. So hard to get their attention and ordering of drinks.

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Helpful?
Thank Paithorn11
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear Paithorn11 (Singapore River, Singapore I a indeed disappointed that my Circle Bar staff dropped the ball in that you were not able to get service. I have brought this matter with the Bar Manager and he is dealing with it. I am pleased that you had a comfortable room and I must point out that our deluxe rooms in...

Nelspruit, South Africa
Reviewed 9 August 2014 via mobile

All I can say is the hotel is just fine nothing to write home about. The rooms are clean and quite comfortable, my bathroom shower was blocked, I complained twice and was assured it would be fixed but NO. There is no mirrors in the room and had to ask for one. The best thing about the hotel is the...

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Helpful?
1Thank 492ricardop
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear 492ricardop I am sadden that your stay was not all that comfortable at The Crowne Plaza. I have copied my Housekeeper in on this posting with regards to the room comforts not being present in the room. Please will you send me an email with your room number so that I have this corrected. Currently all my housekeeping supervisors...

Cape Town Central, South Africa
Reviewed 9 August 2014

Service rubbish, carry your own bags on checking nobody meets you at door and no valet Reception looks amazing, but rooms and passage badly finished TV selection channel wise poor, no enca or sky that I could find Breakfast ok, in room dinning food poor. Chopping block restaurant good quality and value in hotel Otherwise lots of flash not much...

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1Thank kinetic46
IHGCare, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kinetic46, Thank you so much for the feedback provided from your stay. I appreciate you taking the time to provide critical feedback which we use to help us improve our services for you and all our future guests. I am sorry for any inconvenience you may have experienced caused by the hotel amenities and level of staff service received....

Ottawa
Reviewed 5 August 2014

We stayed here on two different occasions bookending a trip to South Africa. The hotel is stylish (not necessarily in a good way) and modern from the lobby to restaurants to rooms. The best feature aside from a comfortable bed/room was the IHG members lounge which featured respectable quality food, drink and newspapers. Less impressive were the computer lounge that...

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Helpful?
1Thank J P
IHGCare, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear J P, Thank you very much for taking the time to share your thoughts and comments regarding your stay with us. We take all feedback seriously, and sincerely regret that we were not able to exceed your expectations with our amenities. Rest assured that this will be looked into to avoid the same situations being encountered in the future....

Bougival, France
Reviewed 2 August 2014

I had to stay in this hotel for 2 weeks on business trip. Employees were always affordable and serve with courtesy. My favorite was the shoes shiner at the entrance always a gentle word. Food is correct, but not imaginative. I feel like at home for this couple of wezk. area was quite calm with no specific issue.

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Helpful?
Thank kailua78
Guest_Relations_CPJ, Guest Relations Manager at Crowne Plaza Johannesburg - The Rosebank, responded to this review

Dear kailua78 (Croissy-sur-Seine, France) Thank you for the warm posting related to the service that you received at The Crowne Plaza .More so How Sizwe our shoe shine staff member always had a pleasant word . We are all delighted that we made you feel at Home away from Home during your two week stay with us. I do hope...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Crowne Plaza Johannesburg – The Rosebank is a modern and stylish Johannesburg Hotel that is ideally located for business and leisure travel. The establishment is only 30 minutes drive from O.R.Tambo International Airport and a short drive from the Johannesburg and Sandton Business Districts. The hotel is in walking distance of the Rosebank Mall and the African Craft Market that offers visiting guests a wide array of up-market shopping and dining options. The hotel’s central location makes it the ideal base to access famous Johannesburg tourist attractions such as the Apartheid Museum, Lion Park and Soweto. Coca Cola Park Stadium and Wanderers Cricket Ground , both major sports stadiums are within 10 minutes drive from the hotel.If you do not feel the need to venture out of the hotel, we offer the various dining options such as the Butcher Block, Fresh Restaurant and the Rosebank Cafe. For some of the most famous cocktails in Johannesburg, our very own funky and trendy Circle Bar is the place to be. ... more   less 

Additional Information about Crowne Plaza Johannesburg - The Rosebank

Address: CNR Tyrwhitt & Sturdee Avenues | Rosebank, Johannesburg 2132, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Johannesburg
Price Range: £62 - £134 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Crowne Plaza Johannesburg - The Rosebank 4*
Number of rooms: 318
Reservation Options:
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Also Known As:
Crowne Plaza Johannesburg - The Rosebank Hotel Rosebank
Hotel Style:
#6 Spa Hotel in Johannesburg
#11 Luxury Hotel in Johannesburg
#12 Business Hotel in Johannesburg
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Johannesburg - The Rosebank staff and other travellers.
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carmarthen
1 month ago
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Questions? Get answers from Crowne Plaza Johannesburg - The Rosebank staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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135melaniez, 21 Feb 2017 | Read review
“Views of the Hillbrow Tower are excellent”
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5 of 5
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US$105* /night
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Prices are for 1 room, 2 adults
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