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Protea Hotel Fire & Ice Johannesburg Melrose Arch

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Traveller (388)
Room & Suite (165)
Dining (69)
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Overview
  • Excellent32%
  • Very good46%
  • Average13%
  • Poor5%
  • Terrible4%
Travellers talk about
“milkshake bar”(74 reviews)
“melrose arch”(227 reviews)
“hollywood theme”(11 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Protea Hotel Fire & Ice Johannesburg Melrose Arch
Special Offer: 50 Shades of Fire & Ice!
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Offers from Protea Hotel Fire & Ice Johannesburg Melrose Arch
Special Offer: 50 Shades of Fire & Ice!
Hotel packages
Hotel deals
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Nearby Hotels
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Rooms
1 May2 May
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,048)
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935 results
Traveller rating
302
399
129
56
49
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LanguageEnglish
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302
399
129
56
49
Show reviews that mention
All reviewsmilkshake barmelrose archhollywood thememovie starstrendy hotelfirst floorgated communitytravel desksafe locationrestaurants and shoppinghotel is situatedfelt very safebusiness hotelcape townsouth africamilkshakesshower
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1 - 5 of 935 reviews
Reviewed 1 week ago via mobile

Good hotel, nice and modern with an interesting design and layout inside the rooms. It is located in a nice area with lots of restaurant and venues for a nice night out. I was somehow disappointed about breakfast. Choice is very limited and staff are...More

Thank Sergio S
Reviewed 1 week ago

Stayed here on the 1st night and last 2 nights of a 15 night South Africa trip. This is a poor quality property. Issues below in order of annoyance: BREAKFAST Despite a large breakfast staff of 4-5 people just standing & talking, it was challenging...More

1  Thank MAreviewer
Reviewed 1 week ago

Once you arrive in the lobby, you'll realize it is an "era" themed hotel. A through back to the high fashion days of Hollywood actually ( although you are in South Africa ). It is a small lobby but that's actually fine as you are...More

Thank Arthur B
Reviewed 1 week ago

Great room, modern, close to airport, in the middle of a safe area... staff were very helpful , and breakfast was awesome. Visible men security out on the street was comforting. We did not stay long, cause we were in transit to other areas. Glad...More

Thank SpiritCurvesGregor
Response from Gabrielle_Marnewick, General Manager at Protea Hotel Fire & Ice Johannesburg Melrose ArchResponded today

Dear SpiritCurvesGregor, Thank you for taking the time to review your recent stay at the Fire & Ice! The TEAM at the Fire & Ice! are always GUEST focused and always aim to exceed our GUESTS expectations. The Melrose Arch is a an awesome place...More

Reviewed 2 weeks ago

This hotel is very nice and in a secure setting within Melrose Arch. I appreciated the security the location offered for my initial 2 nights in South Africa. As a Marriot property it is what one would expect as far as comfort. I did not...More

1  Thank kimberlysisneros
Response from Gabrielle_Marnewick, General Manager at Protea Hotel Fire & Ice Johannesburg Melrose ArchResponded today

Dear kimberlysisneros, Thank you for taking the time to review your most recent stay with us. Our concierge desk has done numerous exercises to compare how their pricing is in comparison to other hotels around the Sandton area. The rate that we charge are indeed...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet (WiFi)
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Outdoor pool
Details
Price range
US$117 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$117 - US$264 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#19 Luxury Hotel in Johannesburg
#20 Business Hotel in Johannesburg
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (388)
Room & Suite (165)
Dining (69)
Pool & Beach (11)
Business Centre & Event Rooms (9)
Family and Play Areas (6)
Questions & Answers
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Erica M
21 December 2017|
AnswerShow all 7 answers
Response from David H | Reviewed this property |
Use Uber it’s cheaper and more reliable
1
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Tom U
26 August 2017|
AnswerShow all 4 answers
Response from Gabrielle_Marnewick | Property representative |
Hi Tom U, Our pool size is 15.8 meters in length. If you would like an Olympic size pool for you to be able to swim laps, you can purchase a Virgin Active day pass for R230.00 at reception and enjoy their Olympic size pool... More
1
Vote
Tom U
26 August 2017|
AnswerShow all 10 answers
Response from Gabrielle_Marnewick | Property representative |
Dear Tom U, Our best available rate does not include breakfast. Our full English breakfast is R195.00 per person.
0
Votes
Room Tips
"Hotel Restaurant is great. However, you will be within a 2-3 min walk to some great other dining choices..."
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"ask for courtyard view as there is construction going on all around JoBurg"
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"Do not be near construction!"
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"Make sure you don't face onto the building works that are under way in front of the hotel."
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