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Southern Sun O.R Tambo International Hotel

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1,110 Reviews from our TripAdvisor Community

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Showing 1,018: English reviews
Mbabane
1 review
Reviewed 2 days ago NEW

It was quite an Excellent hotel to stay in and I would recommend it to others. The location was also very excellent and convenient indeed. Hospitality was excellent. Good work keep it up. Nice place to be.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank NomsaDube
Leicester, United Kingdom
Level Contributor
79 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 3 days ago NEW

We had to stay here due to a cancelled flight (thank you British Airways!). Bearing that in mind, the stay was good. the staff had to deal with a lot of disgruntled customers. they did it with grace and pleasantness. A good mid price hotel.

Helpful?
Thank Ralph T
Johannesburg, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 days ago NEW

In the room a strong gas smell evident. Air conditioner not working. Morning no water. Breakfast disappointing- sausage only protein present. dishes not replenished, tables not cleared. Reception and housekeeping shocking.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank 177heinl
Taipei, Taiwan
2 reviews
Reviewed 1 week ago NEW

need to pay parking fees! first time ever for hotels I stay in SA. ok for transit. close to airport. but can't really walk over, still need car. room wasn't specious, but ok. sound from outside is super! unfortunately from inside hotel wasn't good as hear clearly from door banging from other rooms closure. breakfast was fair, employees in restaurant... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Andy H
Gaborone, Botswana
1 review
Reviewed 1 week ago NEW

In general Tsogo Sun is a very good hotel with exceptionally helpful staff and service. The hotel provides a breathe of fresh air and the daily wine drinking at 5 pm is exceptional. It is a home away from home.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank gothusangcobram
London, United Kingdom
Level Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 1 week ago via mobile

Had a good night sleep (the fact that I'd only slept 3 hours the previous night did help!). The room looks like it's in urgent need of some refurb. Safe didn't function. Bathroom is minimalistic. Worst thing about this hotel was the unfriendly staff.

Helpful?
Thank pladijs
Rustenburg, South Africa
Level Contributor
7 reviews
6 hotel reviews
Reviewed 1 week ago

Very good stay at the hotel en route from JHB to Middelburg. Limited time. Extremely enjoyable dinner service and great food. Very special feature is the late night Spa service - obviously aimed at air travelers after long flights but worked perfectly for post 94.7 cycle race recovery after 8pm!

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Keith H
Zuki Q, Manager at Southern Sun O.R Tambo International Hotel, responded to this review

Dear Keith H Thank you for taking time to complete a review on your recent stay at Southern Sun O.R. Tambo. I`m delighted that you enjoyed that your stay with us and such a positive dinner experience. We look forward to welcoming you back to Southern Sun O.R. Tambo Kind Regards Zuki More 

Duckburg
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Booked room for a business stay and needed reliable, fast internet. Room was advertised with Free Wifi. Upon checking in at the hotel I was told there was a limit of 500 MB per 24 hrs. However, this limitation is NOT mentioned when booking the hotel on its web site. I know "Free Wi-Fi" as unlimited Free-Wifi, not limited as... More 

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank ftv23
Zuki Q, Manager at Southern Sun O.R Tambo International Hotel, responded to this review

Dear Ftv23, I would like to thank you for taking time to complete a review on your recent stay at Southern Sun O.R. Tambo. The hotels WIFI is limited to 500 MB per day. The WIFI terms are stated on the company`s website on www.tsogosun.com . We do however offer 2 gig per day complementary wifi for guests that are... More 

Bristol, Maine
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 week ago

Hotel is convenient to airport with a shuttle going every 15 minutes. Friendly staff and a great breakfast. Rooms are in poor condition and need some real updating. Nice lobby. Very noisy in our second floor room. Only one small bottle of water provided. All water stopped about 9 am. Couldn't flush toilet or shower. Had to leave before problem... More 

Helpful?
Thank bristoljamesa
Zuki Q, Manager at Southern Sun O.R Tambo International Hotel, responded to this review

Dear Bristoljamesa, The water crisis was due to municipal issue which has been resolved. I will address the short comings that you experienced when you stayed with us at Southern Sun O.R. Tambo. The noise level and your room experience. I’m delighted that you enjoyed your breakfast experience. We look forward to welcoming back to Southern Sun O.R. Tambo. Kind... More 

Holmfirth, United Kingdom
Level Contributor
32 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

Easy stop over place close to the airport. there's a shuttle bus every 20 minutes or so. Room service menu all night if you haven't eaten. Rooms are nice and clean. The hotel is not affected by the airport noise even though its only a 5 minute drive.

Helpful?
Thank JRHawley

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A world class International Airport Hotel 500m away from the Airport serviced by a complimentary 24 hour shuttle every 15 min and with complimentary capped Wifi. Exceptional dining both buffet and a la carte with 24 hour room service. 24 Hour bar for the thirsty traveller. ... more   less 

Additional Information about Southern Sun O.R Tambo International Hotel

Address: Jones Road, Kempton Park 1627, South Africa
Region: South Africa > Gauteng > Greater Johannesburg > Kempton Park
Price Range: £86 - £128 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun O.R Tambo International Hotel 4*
Number of rooms: 366
Reservation Options:
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Hotel Style:
#4 Business Hotel in Kempton Park
#4 Family Hotel in Kempton Park
#5 Spa Hotel in Kempton Park
#6 Luxury Hotel in Kempton Park
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun O.R Tambo International Hotel staff and other travellers.
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Questions? Get answers from Southern Sun O.R Tambo International Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Noisy rooms, ask for a high floor”
 of 5 bubbles bristoljamesa, 25 Nov 2016 | Read review
“High floors not a problem with good lifts operating”
 of 5 bubbles kenlynn3, 30 Oct 2016 | Read review
“For a Paeceful sleepover between flights”
 of 5 bubbles nella64oosthuizen, 19 Oct 2016 | Read review
“A room facing the pool for the best view.”
 of 5 bubbles reginevdd, 16 Oct 2016 | Read review
“Ask for one that does not open to the atrium.”
 of 5 bubbles ThomasM337, 15 Oct 2016 | Read review
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