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Peermont Metcourt Hotel at Emperors Palace

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Traveller (329)
Room & Suite (113)
Dining (22)
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Overview
  • Excellent32%
  • Very good36%
  • Average20%
  • Poor7%
  • Terrible5%
Travellers talk about
“emperors palace”(123 reviews)
“food court”(37 reviews)
“three star”(11 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3 Star Hotel
All hotel details
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,298)
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375
353
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81
61
Show reviews that mention
All reviewsemperors palacefood courtthree starcasino complexentertainment areaclose to the airportbuffet breakfastfree shuttleperfect datereception staffrooms are smallenjoyed my staytambo airportnext morningbusiness tripshuttle servicesouth africa
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1 - 5 of 1,083 reviews
Reviewed 3 days ago

This is just your typical average airport hotel. If you are staying more than 1 night in J'burg near airport I'd honestly probably look elsewhere that's maybe a little further away from the hotel. Staff were nice. We stayed in room 2216. It faces the...More

Thank LydiaM24
Response from Jacques H, General Manager at Peermont Metcourt Hotel at Emperors PalaceResponded 2 days ago

Dear Lydia. Thank you for reaching out and advising us on your most recent experience with us. I have noted your comments regarding the design and layout of the room. For your next visit with us i can suggest the Mondior Hotel, which may better...More

Reviewed 6 days ago via mobile

The first impact both of reception and room is not all that great. However it’s clean and practical. The bed is excellent as is the breakfast. You have a food court at Emperor’s Palace with variety of restaurants. The hotel is not flexible in granting...More

Thank CriticallyMe
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors PalaceResponded 5 days ago

Dear CriticallyMe Greetings and thank you for your feedback received, a late check out is subject to availability. Thank you for making us your preferred stay-over whilst in Johannesburg and we are looking forward to welcoming you back soonest, kind regards

Reviewed 1 week ago

My stay was for 4 nights so obviously I would have expected water in my room for the duration of my stay. we only got bottled water on the first day. tissues was quarter fill when we checked in. No refills was done on the...More

Review collected in partnership with this hotel
Thank 487sushilag
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors PalaceResponded 5 days ago

Dear 487Sushilag Greetings and thank you for making us your preferred stop-over whilst in Johannesburg, we sincerely apologise for the inconvenience caused and we are addressing the matters at hand. Trust that this is in order and looking forward to welcoming you back soonest, kind...More

Reviewed 2 weeks ago

Hi, I made a booking online in advance for my daughters 21st birthday. On Thursday night we had dinner with our family and friends at Colcaccio and then we watched a movie, had popcorn, gambled and had such a great time with 20 of our...More

Review collected in partnership with this hotel
Thank infoM4070LE
Response from Jacques H, Executive PA at Peermont Metcourt Hotel at Emperors PalaceResponded 2 weeks ago

Dear Mr. Govender, Thank you for reaching out and brining the above mentioned to our attention. It cleary seems that we did not provide you and your family with the same customer service that many have come to known us for. For this we sincerely...More

Reviewed 3 weeks ago via mobile

While the rooms at the Peermont Metcourt Hotel at Emperor’s Palace are lovely, our experience was not. I prebooked a Family Room for four, but when we checked in, we were given a room with one double bed. I went back to reception, where the...More

Thank LinnyWilliams
Response from EmperorsPalace, Guest Relations Manager at Peermont Metcourt Hotel at Emperors PalaceResponded 1 week ago

Dear LinnyWilliams Greetings and thank you for your valued feedback received. We sincerely and earnestly apologise for this experience, please note that this is not our standard of service and the matters have been escalated for immediate resolution. If you could please make contact, thank...More

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About
Amenities
Top amenities
Restaurant
Pool
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Pool
Bar/Lounge
Casino and Gambling
Details
Price range
US$89 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Kempton Park
#5 Romantic Hotel in Kempton Park
#6 Spa Hotel in Kempton Park
#7 Business Hotel in Kempton Park
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$89 - US$166 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Casino Hotel in Kempton Park
#5 Romantic Hotel in Kempton Park
#6 Spa Hotel in Kempton Park
#7 Business Hotel in Kempton Park
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms, Smoking rooms available
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Traveller (329)
Room & Suite (113)
Dining (22)
Pool & Beach (8)
Family and Play Areas (8)
Business Centre & Event Rooms (4)
Questions & Answers
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Denise D
25 April 2018|
AnswerShow all 2 answers
Response from Farhana H | Reviewed this property |
The Emperors Palace Shuttle service is a complimentary service offered to our guests travelling between O.R. Tambo International Airport and Emperors Palace. The Shuttle runs every 20 minutes from 06h00 and 23h00. Early... More
0
Votes
la_viajera_constanta
5 April 2018|
AnswerShow all 10 answers
Response from Alta J | Reviewed this property |
I agree. The complexes are within a short walking distance from each other, so there should be no problem
0
Votes
Room Tips
"Just check the TV. Something like a line running through the screen"
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"to clean earlier"
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"ground floor"
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"unfortunately not"
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