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Waterfalls Boutique Hotel

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43 Reviews from our TripAdvisor Community

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Showing 39: English reviews
Durbanville, South Africa
Level Contributor
54 reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 week ago

What the wife and I got for what we paid for was more than a surprise but also such a excellent experience. From the front desk to the waiters we only got good service and nothing to complain about but to praise. We'll be back. Thank you for this gem

Thank Eater167
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

The hotel was just fine. The room has everything you need, the breakfast has fine food and great coffee. Staff was kind. It felt a bit dark because of all the dark furniture. Good price for what you get. You can hear the road but it did not bother me.

Thank WDeRuiter
Dublin, Ireland
Level Contributor
33 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 26 August 2016

I stayed here for a couple of nights with 2 kids who are probably not the target customer for here but we were made to feel very welcome. Peter the manager is a gem and absolutely the perfect host. We stayed in room number 1 which overlooked the pool but as some people said also overlooks the freeway which seems... More 

Thank dublinmammy2014
Cape Town, South Africa
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 23 August 2016

I have stayed at Waterfalls Boutique Hotel on numerous occasions, and enjoyed it every time - from the staff, to the comfortable rooms, to breakfast and dinner. It's a well-situated gem in Pretoria and can certainly recommend it for the business traveller.

Thank imagemakers2014
Washington DC, District of Columbia
Level Contributor
52 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 21 May 2016 via mobile

Beautiful grounds and helpful staff, tastefully furnished rooms with jacuzzis, lovely balcony with hillside views, room service from restaurant with great food elegantly presented. Comfy bed and spacious room, nice options for breakfast.

Thank drgibs
Waterfalls B, Manager at Waterfalls Boutique Hotel, responded to this review

Thank you for your review which definitely motivates our staff to do even better. We are so happy that you could experience our beautiful establishment and are looking forward in seeing you again some time. Kindest Regards WATERFALLS TEAM More 

Polokwane, South Africa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 May 2016

Waterfalls Hotel is certainly a gem in the heart of Pretoria. Surrounded by waterfalls around the establishment, creates a truly tranquil ambiance. My room was very big and comfortable. They have a restaurant and a bar on sight and dinner was delicious!!!! The staff was extremely friendly, especially the Manager, who personally delivered my make-up bag which I left behind.... More 

Thank simoneG9111TW
Victoria, Seychelles
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 20 April 2016

The hotel was quite nice. The staff were exceptionally friendly, especially the young South African girl (Annal). The service was also quite efficient. I was not impressed with the pool though, it was not very inviting for a swim even if the weather was perfect. The room was very cosy and neat, equipped with hot water (shower, tub and two... More 

Thank AnaelBodwell
Waterfalls B, General Manager at Waterfalls Boutique Hotel, responded to this review

Dear Anael, It was so pleasant to have some visitors from Seychelles and we are thankful for the positive feedback that you have given us. We make use of independent shuttle services who are a little bit more expensive than the standard taxi option. They are however safe and trustworthy and meet you in the reception hall at the airport... More 

Atlanta, Georgia
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 17 April 2016

This is a lovely hotel with a small and very good restaurant in a nice area of Pretoria. Room was very comfortable and included a full refrigerator and kitchenette. Management was very eager to please and Jurgen even shuttled us to and from a local restaurant. Only negative is that our balcony view included an expressway.

Thank lmwilson2
Waterfalls B, General Manager at Waterfalls Boutique Hotel, responded to this review

Dear Valued Guests, We do appreciate your positive feedback and it was an honour meeting and accommodating you at our beautiful establishment. Rooms facing the beautiful city view unfortunately does include typical city noise, however if you are a light sleeper next time please book one of our garden view rooms which is much quieter. We hope your South African... More 

Level Contributor
153 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 29 March 2016

The stuff were friendly when we booked over the phone. However, but they were impatient for our arrival. The room was so small I felt like a sardines fish. The place is also not easy to get to. I feel that this place has got a lot it can offer maybe I visited on the wrong day.

Thank Jjaymoh
Waterfalls B, General Manager at Waterfalls Boutique Hotel, responded to this review

Dear Jjaymoh, thank you for your response. We apologise for the fact that it sometimes gets hectic, especially when groups of guests all arrive at the same time. Our rooms are of different sizes depending on the type, so kindly book a higher ranking room next time of visit and we are sure that you will be totally satisfied, especially... More 

London, United Kingdom
Level Contributor
176 reviews
162 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
Reviewed 16 January 2016 via mobile

Located on top of a hill in fashionable Waterkloof. It is also close to the Menlyn shopping centre and the N1 highway ( although not as close as some of the other reviews would have you believe!) dinner and breakfast in the hotel are both good. The premises are not large, this is a genuine " boutique" hotel But the... More 

Thank Zetat0urs
Waterfalls B, General Manager at Waterfalls Boutique Hotel, responded to this review

Dear Zeta Tours, Thank you for your top review. As we all know you are an international tour operator who travels the world and has exposure to a lot of accommodation suppliers. Your feedback are therefor really appreciated and we are honoured that you have chosen us, Waterfalls Boutique Hotel to stay with at your last visit to sunny South-Africa.... More 

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Parking
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Airport Transportation
Official Description (provided by the hotel)
Congratulations, you have found us, your ticket to the most unforgettable stay in Waterkloof, Pretoria, South-Africa. The spectacular Waterfalls Boutique Hotel, an upmarket Boutique Hotel situated in the most popular and beautiful suburb in Pretoria, namely Waterkloof, which commands a unique position high up on the mountain between embassy residences with beautiful views of our vibrant city, Pretoria. We are easily accessible from the new Garsfontein off-ramp with direct access to the main highways N1 & N4, a huge variety of restaurants, shops, recreational facilities, sporting facilities, private medical facilities, sightseeing and entertainment venues. You will feel at home in a private and exclusive environment and will be delighted with the ultimate in gracious living. The tranquil garden and endemic bird life will make you feel at home. A variety of suite configurations offer guests elegance, comfort and privacy. Our suites are uniquely designed, decorated and furnished each with its own personal ambiance. Only quality and luxurious furnishings have been used. All suites are equipped with DSTV services with high quality LCD screens and a huge king size bed to comfort you peacefully into dreamland. The layout of our suites and other facilities are designed to promote privacy and every room enjoys a unique view of different parts of Pretoria city. At night, the flickering of distant lights will mellow you to a good night's sleep. As your host, we strive to service excellence, making sure that when you use our exclusive facilities such as the function patio, personal balconies, convenience bar, swimming pool, jacuzzi and beautiful gardens with a variety of koi ponds and waterfalls, you will be able to take amazing pictures and memories home with you. Easy access to the highways in all directions make this venue highly accessible and convenient to indulge in other activities. Our unique facilities on the premises cater for romantic dinners, typical "African meat braai" (barbeque), relaxing in the heated jacuzzi and swimming pool, private massages and relaxation treats, small conferences, stunning bridal & groom photographs, chosen venue by magazine and professional photographers to shoot celebrity and model portfolios etc. Have a look at what we can offer; make sure you book in time and we will make sure you will have the time of your life! ... more   less 

Additional Information about Waterfalls Boutique Hotel

Address: 200 Outeniqua Street | Waterkloof Park, Pretoria 0181, South Africa
Region: South Africa > Gauteng > Pretoria
Price Range: £58 - £109 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Waterfalls Boutique Hotel 5*
Number of rooms: 8
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Questions & Answers

Questions? Get answers from Waterfalls Boutique Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room 1 is really nice”
 of 5 bubbles dublinmammy2014, 26 Aug 2016 | Read review
“All rooms are very neat and tidy, it's peaceful and has an amazing view”
 of 5 bubbles AnaelBodwell, 19 Apr 2016 | Read review
“Book early for best prices, the executive rooms are more spacious”
 of 5 bubbles adar2015, 2 Jan 2016 | Read review
“Avoid this place at all cost”
 of 5 bubbles maritam331, 14 Dec 2015 | Read review
“The "Economy Business Suite" was littered with ants.”
 of 5 bubbles 283shawns, 25 Jun 2015 | Read review
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