We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

City Lodge Hotel Hatfield

Traveller (24)
Room & Suite (10)
Dining (6)

About

Location
Cleanliness
Service
Value
Within walking distance of the Gautrain’s Hatfield Station, the 184-room City Lodge Hatfield is the ideal accommodation location for business and leisure travelers in the Jacaranda City. It is close to Pretoria’s CBD, just a few minutes from the city’s sporting and cultural attractions, and has excellent access to the city’s major roads and surrounding freeway system. With two meeting rooms (a 10-seater and a 12-seater), it’s great for meetings as well. The hotel is also equipped with all the other facilities that City Lodges have become famous for around South Africa.
Read more
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Room Service
Airport Transportation
Babysitting
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Meeting Rooms
Non-Smoking Hotel
Public Wifi
Shuttle Bus Service
Wheelchair access
Show more
Room features
Accessible rooms
Air Conditioning
Non-Smoking Rooms
Good to know
HOTEL STYLE
Centrally Located
Safe
HOTEL CLASS
106Reviews
41Photos
1Q+A
31Room tips
Traveller rating
  • 23
  • 60
  • 14
  • 4
  • 5
Time of year
Traveller type
Language
  • More languages
  • Filter
  • English
Popular mentions
The hotel staff are very efficient, friendly and helpful. There was a vast variety of food for breakfast, not sure about lunch and dinner. The rooms are spacious. There is a fitness room for those that are gym bunnies, but there is only one treadmill and bicycle (which could not
Read more
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Hatfield
Responded 1 week ago
Thank you for staying with us! We appreciate your appraisal of our team and hotel facilities. Thank you for taking the time to write a detailed and pleasant review. We look forward to welcoming you back soon.
Read more
My bf was working and I was holidaying in Pretoria. We arrived at hotel at 11am and checked in. They told me that my room would be ready at 13H30 so I waited by the pool. I had to wait till 12 exactly to order a drink and some food. The food looked amazing but tasted terrible.
Read more
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Hatfield
Responded 18 Dec 2018
Many thanks for staying with us and for taking the time to provide feedback on your experience. We are troubled to hear that you didn’t enjoy your meal at the pool, and that there was a misunderstanding about your wanting to take fruit up to your room. Our hotel general manager apologises for your experience and we have taken your comments into consideration and will use them to improve our service delivery. We look forward to welcoming you back to our hotel.
Read more
One of the highlights of a stay at this comfortable friendly hotel is the Tasty Tuesday event where the staff goes to great lengths to surprise guests with carefully planned complementary snacks and refreshments served in the evening in the foyer. What a delight after a long
Read more
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Hatfield
Responded 15 Nov 2018
Thank you for staying with us, and we are so glad that you had a great stay and enjoyed our Tasting Tuesday! We look upon our hotel as a ‘home from home’ for all of our guests and strive to create an atmosphere to match this, so for us to read that you found this to be the case is truly rewarding feedback for us. We look forward to welcoming you back soon.
Read more
The hotel was nice, nothing to complain about. When it comes to City Lodge hotels I always feel that you get value for money. The free wifi was perfect, the room was of good size with a comfortable bed, the bathroom was large. I also received very good service from all staff
Read more
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Hatfield
Responded 21 Oct 2018
Thank you for staying with us! We appreciate your appraisal of our team, hotel facilities and hotel location. Thank you for taking the time to write a detailed and pleasant review. We look forward to welcoming you back soon.
Read more
I stayed at City Lodge Hatfield on two occasions, at the end of July and the end of September 2018. Being on business at the capital city, I needed to have dinner quickly and leave early for my meeting in the morning so I could avoid the traffic and get to the venue on time.
Read more
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Hatfield
Responded 8 Oct 2018
Thank you for choosing our hotel and for taking the time to provide feedback on our offering. We are sorry you experienced slow service during your stay. We understand the frustration of business travellers with busy schedules and are working harder to ensure our team does all it can to improve the experience for our guests. Our manager has been in contact, apologises for the slow service and has taken the matter up with the team. We hope to welcome you back to the hotel soon.
Read more
Previous
Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
comfortable bed
seat in the room
Another view from the room
PreviousNext
12
Hi there thank you for getting in touch us. The Eye Institute is within the same area however if you are carrying a few things we would suggest you use another means of getting there. If you ask at the reception desk they will have recommendations for you.
1 vote
Show all answers
"Walking distance to most restaurants, night clubs and the Gautrain Hatfield station"
"Rooms facing away from the road are quite"
"Avoid this hotel at all costs if you are in a hurry!"
"The room facing the street was nice except for the noise coming from the street."
"Rooms facing the courtyard are nice and quiet."
PreviousNext
1234567
PRICE RANGE
US$83 - US$131 (Based on Average Rates for a Standard Room)
LOCATION
South AfricaGautengPretoria
NUMBER OF ROOMS
184
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing