chalets need a revamp. cutlery and stuff also needs to be checked as no cooking pots or pans were available to accommodate 4 people, cupboards especially in the kitchen is really bad. other then that overall satisfactory.
Good: hotel is on a huge area, fenced. So jogging in secure area is possible. Some Restaurants and fast food restaurants are available on site. mind breakfast time is earliest 7 am, align with time schedule!
2nd time camping there but 1st in the cold and rain, facilities were on point, kids enjoyed the play area and pool. Safe environment. Shop came in handy to for ice, firelighters and other items that we forgot. Items were priced well in comparison to other convenient stores in camping areas.
Emerald should not be considered as a getaway. I paid to actually clean and sanitize the unit myself, dishes, floors, toilet were not cleaned. TV was broken. Staff and guests don't wear masks, staff does not enforce Covid Protocols, Capello staff smoking Marijuana in public/ family areas. No one stops them. Please think twice before booking, for the state of this place, paying R10 for accommodation is too much.
Great for a short getaway. Very clean room, friendly staff all across and has different activities for all ages to be entertained. A small but sufficient variety of restaurants. Will definitely recommend this
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