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Coastlands Musgrave Hotel

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Traveller (113)
Room & Suite (33)
Dining (20)
Overview
  • Excellent32%
  • Very good39%
  • Average13%
  • Poor11%
  • Terrible5%
Travellers talk about
“huge balcony”(6 reviews)
“no pork”(4 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
All hotel details
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Reviews (273)
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266 results
Traveller rating
90
95
35
32
14
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Time of year
LanguageEnglish
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90
95
35
32
14
Show reviews that mention
All reviewshuge balconyno porkconference venueexcellent servicebuffet dinnerthe hotel is cleanroom was spaciousbeautiful hotelkeep up the good workhouse keepingreception staffexcellent staypleasant stayenjoyed my stayhome away from homeestablishmentworkshop
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1 - 5 of 266 reviews
Reviewed 3 days ago

Room shower was dirty and mouldy. Aircon was squeeking. Wallpaper was peeling. Lifts made a noise when working. Personnel was amazing and wonderful and very helpful. The reception and dining areas beautiful. The food was tasty and a delightful experience. Thank you so much.More

Review collected in partnership with this hotel
1  Thank carlapotgieter
Response from Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave HotelResponded yesterday

Dear carlapotgieter, Thank you for staying at Coastlands Musgrave Hotel, I am delighted to hear that you enjoyed your stay with us. We thoroughly enjoyed having you as our guest. Thank you for your lovely review, we strive to create memorable experiences and your feedback...More

Reviewed 2 weeks ago

I loved every minute, excellent food and ambience, will recommend to all my friends most definitely. Awesome service , front desk manager , exceptional service, very warm environment and kind and helpful porters. As for the food 5 stars, the display and the friendly waiters...More

Review collected in partnership with this hotel
Thank nzia321
Response from Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave HotelResponded 1 week ago

Dear nzia321, Thank you for staying at Coastlands Musgrave Hotel, I am delighted to hear that you enjoyed your stay with us. We thoroughly enjoyed having you as our guest. Thank you for your lovely review, we strive to create memorable experiences and your feedback...More

Reviewed 3 weeks ago via mobile

The room was comfortable, cosy and clean. Room service was prompt and the food was tasty. The management team are always visible making sure staff are efficient. Great views. On our last night we had some noisy neighbours. It was reported to management and they...More

1  Thank Natasha S
Response from Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave HotelResponded 3 weeks ago

Dear Natasha, Thank you for staying at Coastlands Musgrave Hotel and happy belated anniversary to you and your partner I am delighted to hear that you enjoyed your stay with us. We thoroughly enjoyed having you as our guest. Thank you for your lovely review,...More

Reviewed 3 weeks ago

Poor Service ,Poor Location ,Rooms small, no one was at reception ,wen we arrived. could not get anyone to answer our calls made from the room.i have been to the umhlanga branch and this was a huge disappointment to usMore

Review collected in partnership with this hotel
Thank dsagadevan
Response from Coastlands_Marketing, Public Relations Manager at Coastlands Musgrave HotelResponded 3 weeks ago

Dear dsagadevan, Thank you for staying Coastlands Musgrave Hotel. I regret to hear that you did not enjoy your stay with us. Thank you for bringing your concerns to my attention. Please accept my sincere apology for the inconvenience caused by your room's size, our...More

Reviewed 4 weeks ago

Planned a proposal at the hotel , was allowed to come in early and set up the room , she said YES ..... it was a clean and great looking room with very helpful staff and a great view of Durban ... will be back...More

Review collected in partnership with this hotel
Thank krubenmoonsamy
View more reviews
Best Value Properties in Durban, South Africa
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About
Amenities
Top amenities
Pool
Room Service
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Details
Price range
US$90 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$90 - US$159 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#12 Luxury Hotel in Durban
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (113)
Room & Suite (33)
Dining (20)
Pool & Beach (2)
Questions & Answers
Ask a question
Tasneem B
10 December 2017|
Answer
Response from Coastlands | Property representative |
Good morning Tasneem B, Thank you for contacting Coastlands Musgrave Hotel. Unfortunately we do not have microwaves in any of our rooms. Our restaurant dishes are Halaal, we do not make use of pork or alcohol in our meal... More
1
Vote
Buje0708
29 August 2015|
Answer
Response from Coastlands | Property representative |
Hi there. The Standard Rooms have communal balconies where smoking is allowed. Deluxe Rooms have private balconies where smoking is permitted. No smoking is permitted inside the rooms.
0
Votes
Room Tips
"The deluxe rooms are the best with a beautiful view from the balcony"
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"3rd floor and above. Get the deluxe room. Its worth the price difference."
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"request rooms with a view"
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"If you need a big balcony, choose a Deluxe room. Please mention if you need bath or shower."
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