The personnel were very professional and helpful. The rooms were very clean and in good a condition. The lifts, however, were a bit shaky, and one needed assistance from outside to, close the door, when the wind was strong.
The hotel check in was dismal. Waited two and a half hours extra, after check in time, to be be given a room, on a day that I was ill. Staff could be more efficient. Apartment was drably furnished. Good views however.
...the view from our window was breathtaking. Staff was very friendly especially at the spa. Our reception check in consultant Ms Zulu was such a pleasant soul to deal with. I'd suggest they get tougher with guests who smoke in their rooms. All in all, I'd recommend this hotel…
make sure aircons are serviced regularly.also smoke cetector needs to be inspected on a regular bases .other wise service was good and staff friendly.i hope what happened to me dosnt happen to anyone else
the staff are extremely unhelpful (with the exception of the manager). The parking allocation is terrible.it takes forever for the elevators to arrive at your floor. The beach towels are never available for use.