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Garden Court South Beach

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Garden Court South Beach
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966 Reviews from our TripAdvisor Community

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Showing 931: English reviews
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Gauteng, South Africa
Reviewed 2 days ago NEW

My stay at garden Court was pleasant, a cozy comfy and happy, loved my Room, My son was taken away at the view of the beach we had, the hotel was close to Ushaka which was a big bonus for us, Breakfast was lovely and service over all I think was brilliant

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank hiteshkumarchaggann
Polokwane, South Africa
Reviewed 3 days ago NEW

my humble appeal is that improve on your Wi-Fi connections. it is not user friendly . come up with much improved connections ways. But my overall stay in the hotel was good that's why every time I am in Durban Garden Court

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank aifhelim2017
Pretoria, South Africa
Reviewed 1 week ago

The check in & out was very quick. The location of the hotel is awesome, the beach view and a wide window.The room was so perfect filled with all necessary things that i needed. The wifi was so fast and the data was enough to use for a day.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank nkhangwenimitchellm
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ nkhangwenimitchellm We are delighted you had an awesome stay and enjoyed the location and facilities. We appreciate the positive feedback as it certainly motivates the team to keep the standards up. We hope to see you back soon. regards Wayne

Emalahleni, South Africa
Reviewed 1 week ago

All was in order with friendly staff and security personnel , the rooms are very clean only the Internet connection is not working as promised on higher floors, I was on Floor 20. The lifts must be checked.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Sompisi
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Sompisi We are delighted you found all in order and enjoyed the interaction with the team. Your comments about the WI-FI is noted and is being investigated and audited. Lifts are currently under major refurbishment and should be completed in the coming months. Apologies for the impact this had and your stay, but hope to see you back soon...

durban
Reviewed 1 week ago

The location is great , stunning sea views rooms, but the rooms are very moderate and is in need of an upgrade. Cheap room rates considering it is on the beachfront, makes this an affordable yet comfortable stay.

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Helpful?
Thank Vanisha P
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Vanisha P Thank you for staying with us and for taking the time to complete your survey. We are glad that you had a good overall stay and enjoyed our great value for money offering. We continue to work on enhancing and modernising the room and hope we are able to see you back soon to notice these improvements....

Richards Bay, South Africa
Reviewed 1 week ago

The person who is cleaning the room must double Check the room cleanliness. The hotel must improve on putting the value on breakfast. Make sure that the noise is kept at lower level all the times. Thanks

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank siphokazim2017
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ siphokazim2017 Thank you for taking the time to share your review and bring these matters to my attention. We will certainly review this with the management team and take action. The lifts are undergoing refurbishment and we have no doubt once complete they will be much quieter and more efficient. We regret any impact these had on your stay...

Pretoria, South Africa
Reviewed 1 week ago

not a very nice hotel to sleep on the startndard is very low and the hotel is very busy to check in easily takes you more than 45 minutes due to long ques and you wait forever for the lift, aircon takes forver to switch off

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank sigqibom
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ sigqibom Thank you for sharing your feedback and raising these concerns. We do apologise for the frustration caused and the impact this had on your stay. This is no in keeping with the experience we are trying to create and against much of the positive comments and feedback we normally receive. I have discussed with the management team for...

Durban, South Africa
Reviewed 1 week ago

The rooms were modern but a little small, the staff were friendly (for the most part). I had booked a "superior room" for an overnight stay. When we got to the room there were 2 bugs on the bed which we had to dust off. This was unacceptable. The floor was soo noisy due to other guests on the floor...

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Rivash D
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Rivash D Thank you for taking the time to post your review and share your experience and concerns. We have also received this feedback via our internal feedback processes and already taken action. Again we regret the impact this had on your stay and certainly the behaviours of other guests should not disrupt your stay, we need to address...

Reviewed 1 week ago via mobile

When we checked in I presented my credit card for payment and was told everything was ok but later I got a rude letter under my door telling me I did not pay We got 2 card keys When we got to the room we could not get in Had to go back 3 times Eventually only one worked We...

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Helpful?
Thank Billy L
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Billy L Thank you for taking the time to share your experience. As senior management i assure you we do take this seriously. This is indeed dissapointing to hear of and that you did not have a good stay or experience. This is certainly not the norm and not in keeping with the high standards and levels of service...

Hoek van Holland, The Netherlands
Reviewed 1 week ago

Excellent service, friendly and efficient staff and my wife especially appreciated a teapot in the room! Definitely a first. Will visit again if we have the opportunity in the future. A suggestion would be extending the lift service to the lower parking levels-if possible-stairs a bit difficult for someone with sprained ankle or older people.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Kobus M
Wayne S, General Manager at Garden Court South Beach, responded to this review

@ Kobus M Thank you for taking the time to share your review and experience. We are delighted you enjoyed your stay and the comfort of your room. Your comments are noted for when future development happens and we will share with our designers. Look forward to welcoming you back again soon. Kind regards Wayne

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Beachfront
  • Bar/Lounge
About the property
  • Wheelchair access
  • Beachfront
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Situated amidst the hustle and bustle of Durban, this affordable family-friendly hotel offers stunning panoramic views of the historic Durban Harbour and the Indian Ocean. A stone’s throw from the modern aquarium and oceanarium, uShaka Marine World, this hotel also allows for easy access to the SunCoast Casino and Entertainment complex, miles of golden beaches and the culturally rich Durban CBD. This Garden Court Hotel is the ideal destination for business and leisure travellers. ... more   less 

Additional Information about Garden Court South Beach

Address: 73 OR Tambo Parade, Durban 4056, South Africa
Region: South Africa > KwaZulu-Natal > Durban
Price Range: £70 - £79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Garden Court South Beach 3*
Number of rooms: 414
Reservation Options:
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Also Known As:
Garden Court - South Beach Hotel Durban
Hotel Style:
#1 Spa Hotel in Durban
#2 Best Value Hotel in Durban
#2 On the Beach Hotel in Durban
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Questions & Answers

Here's what travellers have asked, with answers from Garden Court South Beach staff and other travellers.
8 questions
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2 months ago
Pretoria, South Africa
over a year ago

See all questions (8)

Questions? Get answers from Garden Court South Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request sea facing room”
 of 5 bubbles vanishap2015, 13 Feb 2017 | Read review
“Sea-facing rooms are worth the extra spend.”
  • Bed
  • Bathroom
  • View from our room
  • Bed linen
 of 5 bubbles TheAbduls, 23 Jan 2017 | Read review
“Great views from rooms heading south east.”
 of 5 bubbles Aslevatn, 15 Jan 2017 | Read review
“book a sea view”
 of 5 bubbles BertFlan, 4 Dec 2016 | Read review
“Rooms on the sea view side are very noisy”
 of 5 bubbles DiDonn, 23 Nov 2016 | Read review
5 of 5