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Ilawu Boutique Hotel

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28 Reviews from our TripAdvisor Community

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Showing 28: English reviews
Pietermaritzburg
Reviewed 2 days ago NEW

We had a great time and stay, the staff was friendly and very helpful. Their food was great, would definitely come back again . Breakfast was great as well . The staff was helpful from reservation till we left

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Helpful?
Thank thozamad
Pietermaritzburg
Reviewed 3 weeks ago

Good location, value for money and great atmosphere . Service was good and we did enjoy our stay and the food was up to standard and presented good value for money. Staff members were friendly and helpful

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Helpful?
Thank samanthagasa
pietermaritzburg
Reviewed 11 September 2016

Put more effort on ur setup,I wasn't happy with one or 2 things especially juice or water glasses,I wasn't impressed cos I gues they should be 2 per person for the sake of hygenic bt the staff was perf

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Helpful?
Thank nosiphoz2016
iLawuHospitality, Guest Relations Manager at Ilawu Boutique Hotel, responded to this review

Thank you for taking time to explain the issues that have occurred recently. We regret any inconvenience you have experienced, however we do have glasses available on request from our waiters. We will look into the matter and we assure you that we are anxious to retain you as a satisfied customer.

Pietermaritzburg
Reviewed 4 August 2016

It was good to stay there although we had a problem with the type of bed they had. The staff and reception was excellent and rooms were clean and the hotel as a whole. I surely would recommend others to visit the hotel but bed issue needs to be attended. Thanks

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1Thank nm171
iLawuHospitality, Manager at Ilawu Boutique Hotel, responded to this review

We deeply value your feedback pertaining this matter and we have given it our full attention to make it right and ensure that something of this matter will not occur in future. On behalf of Ilawu Hospitality Group Management and Staff we would like to extend our sincerest apology for the inconvenience caused to you. At iLawu Group we take...

Pietermaritzburg
Reviewed 30 July 2016

hi guys i think you better improve in terms of the dstv to have all the channels that the client would like to watch,plus the radio i think it is better to have that more towels and etc in the future take note of the clients and look what is their needs for these places and other than that is...

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Helpful?
Thank lethokuhlemduduzih
iLawuHospitality, Manager at Ilawu Boutique Hotel, responded to this review

Thank you for your review alerting us to the problem you have been having with our dstv at iLawu Hospitality Group.The 3 to 4 star graded establishments are required to have 9 channels as per the Tourism Grading Council of South Africa criteria hence we do not have premium view. We appreciate your suggestion and will always do everything we...

Pietermaritzburg
Reviewed 19 June 2016

Very beautiful place to be , staff is friendly and welcoming, their food is delicious. The place is very clean and neat. Situated in a very quiet neighbour hood. I definitely recommend this place to many

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Thank 111zamag
Pietermaritzburg
Reviewed 14 June 2016

thank you for everything ilawu keep up the good work. we had a bridal shower at prestbury everything was well prepare for us and the food was good. thank you so much but if you could adjust the times maybe from 12- 6pm it would be appreciated.

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1Thank 214sindyh
Reviewed 28 May 2016 via mobile

The hotel is quaint. The staff are very friendly which makes up for the tiny rooms and high noise level. Food was simple and well prepared. The rooms are clean with basic amenities. There is ample parking and a secured entry.

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Thank Kelly G
Pietermaritzburg
Reviewed 4 May 2016

The reception was spotless clean, the receptionist was friendly, the room was spotless clean, only at night there was some little bit of noise due that the room was next to the staff room, a bar fridge will be highly appreciated.

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Thank 618siphiwem
Pietermaritzburg
Reviewed 16 February 2016

the property is very clean and staff is friendly, we had a conference and mostly went wel. we used the property several times before and we've always been satisfied with thier service and would recomend it.

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Helpful?
Thank 302thandekan

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Amenities

Highlights
  • Free Parking
  • Restaurant
Things to do
  • Restaurant
In your room
  • Air Conditioning
  • Minibar
Services
  • Free Parking
  • Airport Transportation

Additional Information about Ilawu Boutique Hotel

Address: 2 Morcom Road | Prestbury, Pietermaritzburg 3201, South Africa
Region: South Africa > KwaZulu-Natal > Pietermaritzburg
Price Range: £47 - £52 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ilawu Boutique Hotel 2*
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Questions & Answers

Here's what travellers have asked, with answers from Ilawu Boutique Hotel staff and other travellers.
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Questions? Get answers from Ilawu Boutique Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sleeping in this venue was pleasantly quiet. As they didn't had the Sport Channel on their DStv package I manage to stream the football through free WiFi, comfortable rooms. Great place to stay in a quiet suburb.”
 of 5 bubbles Gino768, 21 Dec 2014 | Read review
“Can' t help on this score”
 of 5 bubbles Peteradavey, 27 May 2014 | Read review
“Book well in advance and save on your next vacation.”
 of 5 bubbles VGV001, 7 Mar 2013 | Read review
“this is a 7 room establishment all the rooms are great”
 of 5 bubbles FMNdurban, 28 Jan 2013 | Read review
“Request a complimentary shuttle, It improves the value of ur stay.”
 of 5 bubbles Mxolisis, 29 Jun 2012 | Read review
5 of 5
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