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Southern Sun Pietermaritzburg

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Southern Sun Pietermaritzburg
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108 Reviews from our TripAdvisor Community

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Showing 106: English reviews
Gauteng, South Africa
1 review
Reviewed 1 week ago NEW

Excellent overall value and quality service . The service staff at the white horse room was a bit slow but they made up for it in commitment. I always book at the Golden Horse when in Pietermaritzburg because of the excellent service from all the staff.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank Sean M
Durban, South Africa
Level Contributor
12 reviews
Reviewed 2 weeks ago

Pietermaritzburg is a calm city and at Southern Sun Golden Horse, it's more than I can express in words. It's shocking to find such a beautiful place with class in a City like Pietermaritzburg. I recommend Southern Sun Golden Horse to people who want to get away from the busy life and if you want to enjoy yourself peacefully. I... More 

Helpful?
Thank Muengedzi R
Pretoria, South Africa
2 reviews
Reviewed 2 weeks ago

Improvement in the breakfast and in house dinning. Hotel staff need to be friendly all the time.....and the hotel should ensure that they cater for government rate as the austerity measures are strengthening that hotels cap their rate at 1400 dinner, bed and breakfast.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 216nelsonm
Durban, South Africa
1 review
Reviewed 24 October 2016

too much noise i could not put my head down for a min. construction workers started at 6am , i got back from the casino that time and there was banging , knockin ect...... NEED A FULL REFUND OF MY STAY

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank 812claudep
Nquthu
2 reviews
Reviewed 20 October 2016

ironing material delivered after some time in the mornings, and by the time I got it I was a little behind my schedule but it was received in good order and I noticed it was a fine appliance brand. thanks.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank nombusom956
Johannesburg, South Africa
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 18 October 2016 via mobile

Enjoyed my stay at Southern Sun Pietermaritzburg. The rooms are always clean and fresh .! Almost like you are the 1st person to occupy them. The staff is very friendly and helpful and there is a casino in the hotel incase you want to try your luck. The hotel has a Wifi and an Internet desk if you wish. Sparkling... More 

Helpful?
Thank Mohwiti
Dundee
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 October 2016

I received the best treatment at the hotel and I was satisfied with the level of service I received both from my room and the restaurant. I will ensure that I enjoy my 14 months stay at the hotel during my training.

Review collected in partnership with Tsogo Sun Hotels

Helpful?
1 Thank 45anelen
Roodeplaat, South Africa
2 reviews
Reviewed 7 October 2016

In-service training to staff working with our money. It was definitely worth the money I paid for the room at the end of the day. It is embarrassing to be told in front of other clients your payment did not go through although my conformation letter stipulated that the room was prepaid

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank lindarN2992MO
Durban, South Africa
1 review
Reviewed 13 September 2016

The attitude of the Security Staff leaves a lot to be desired.Their approach towards the patrons is one of extreme rudeness and not welcoming.The Hotel staff lacks knowledge and urgently needs training

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank ts219
Pretoria, South Africa
1 review
Reviewed 1 September 2016

The experience at the hotel was very good, I felt welcomed and valued as a guest. The service was efficient as got the iron without any delay or hindrance and my room was kept neat at all times. The in room entertainment was also very good

Review collected in partnership with Tsogo Sun Hotels

Helpful?
Thank lesegon949

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Pool
  • Room Service
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Pool
  • Casino and Gambling
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
Southern Sun Pietermaritzburg Boasting both a casino and a turf race course, Southern Sun Pietermaritzburg (previously known as the Golden Horse hotel) is the only hotel in Africa and one of a very few in the world that is a true punters' paradise. Situated in KwaZulu-Natal's capital city, Southern Sun Pietermaritzburg offers an exciting world of entertainment and gaming set against the rolling hills of the beautiful Natal Midlands. The hotel is only 45 minutes from Durban, home to some of South Africa's most spectacular beaches. A perfect destination for the leisure and business traveller, this upmarket hotel offers a world-class stay with unsurpassed hospitality. It has 96 spacious en-suite bedrooms all elegantly decorated to include plush furnishings, data lines for laptops, telephones, room safes and satellite TVs. With two versatile, state-of-the-art conference venues that can be modified into various configurations and cater for up to 500 delegates, Southern Sun Pietermaritzburg is also a distinguished conferences and special events hotel. And, with views over the race course, these facilities make a perfect setting for a classic wedding, social function, corporate banquet or a conference. ... more   less 

Additional Information about Southern Sun Pietermaritzburg

Address: 45 New England Road | Scottsville, Pietermaritzburg 3209, South Africa (Formerly Golden Horse Casino Hotel)
Region: South Africa > KwaZulu-Natal > Pietermaritzburg
Price Range: £22 - £26 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Pietermaritzburg 4*
Number of rooms: 96
Reservation Options:
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Also Known As:
Golden Horse Hotel Pietermaritzburg
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Questions & Answers

Questions? Get answers from Southern Sun Pietermaritzburg staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Place of calm”
 of 5 bubbles muengedzir, 15 Nov 2016 | Read review
“Request a room on the upper floors for less noise.”
 of 5 bubbles johntU7146OL, 3 May 2016 | Read review
“Rooms away from the casino much quieter!”
 of 5 bubbles 993navys, 27 Apr 2016 | Read review
“Not for families or asthmatics”
 of 5 bubbles 493yashmitas, 25 Mar 2016 | Read review
“Try for room overlooking racecourse.....”
 of 5 bubbles Aaltjie, 17 Oct 2015 | Read review
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