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Protea Hotel by Marriott Durban Umhlanga

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Protea Hotel by Marriott Durban Umhlanga
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210 Reviews from our TripAdvisor Community

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Showing 186: English reviews
Istanbul, Turkey
Level Contributor
159 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
Reviewed 4 days ago NEW

Entrance of hotel is very impressive: Everywhere is well decorated. Natural decorative parts in lobby, restaurant and corridors... Hotel location is perfect: Very closed to Umhlanga Rocks. There are a lot of good quality restaurant and bar around hotel. Room conditions are very good: Quite big. Everything is very clean. Bed is very comfortable and soft. View is panoramic. There... More 

Thank KARATASIstanbul
Level Contributor
9 reviews
6 hotel reviews
Reviewed 5 days ago NEW via mobile

Stayed for business rooms are large and comfortable with small kitchen. Breakfast at the hostel is also gr8. Very friendly and efficient staff at the hotel Can be busy at times but awesome place close to all gr8 spots in umhlanga

Thank Riaz C
Metro Manila, Philippines
Level Contributor
116 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 1 week ago

Check-in was smooth, room was very nice overlooking the ocean and oceanside. Bed was perfect with a nice comforter. As I was on a business trip, and had to work with my office, they accommodated me with my internet needs. Wanted to let you know you have a top notch staff here in Durban! Dion and Danika at the Front... More 

Thank Paul D
Level Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 1 week ago via mobile

Just spent 5 nights at the Protea what a great hotel. Alk the staff are friendly andthe hotel is spotless. Probably the best breakfast i have had at a hotel. In a great spot by many great restaurants. Only downside no Gym

Thank Paul S
Johannesburg, South Africa
2 reviews
Reviewed 2 weeks ago

Stayed for a weekend with my boyfriend. Hotel location is fantastic as it is close to the beach, shops and restaurants and all rooms have partial or full sea views. Pool deck is a great place to chill out on and also has a great view. Don't expect 5 star luxury but you will certainly not feel like you paid... More 

Thank doconnell78
Level Contributor
25 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 2 weeks ago

Our stay here was short and sweet as we had to leave early the next morning for a flight. However, this hotel was well placed for great shopping and access to plenty of chain eating places. The staff were very friendly and helpful and our room was fantastic - very spacious and well equipped. We were also pleased that the... More 

Thank Canonterry
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 2 weeks ago via mobile

Good enough but don't expect more than a good room and the basics. Conveniently located and close to variety of restaurants- room service will however be useful - no in house gym either and not on the beachfront

Thank GertdeBeer
ProteaHotelUmhlanga, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear GertdeBeer I am pleased to hear that you enjoyed our hotel location and the variety of restaurants that uMhlanga Village is proud to offer. Protea Hotel by Marriott uMhlanga is a few minutes walk to the beachfront where you can enjoy the beautiful promenade and uMhlanga pier which has been rated as one of the world's best piers. We... More 

West Chester, Pennsylvania
Level Contributor
135 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 3 weeks ago

Although the staff are friendly and helpful, this Protea Hotel by Marriott have a long way to go to meet the level of service one expected from a Marriott Chain of Hotels. Marriott should ensure that all Marriott Chain Hotels provide one standard and same Elite Privileges are offered worldwide. At the check in, when asked for WiFi access information,... More 

Thank Miller C
ShazDurban, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Miller C Thank you for taking the time to complete the review on Tripadvisor in regards to your stay at the Protea Hotel by Marriott uMhlanga. We pride ourselves on delivering a memorable hotel experience for our valued Marriott card members during their travels. We have unfortunately fallen short of our goal during your recent stay. Please accept our... More 

Pietermaritzburg, South Africa
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

I arrived at the hotel with my wife on Saturday the 29th of October the staff was friendly and helpful our room was ready when we arrived. The service at the hotel is excellent we had the most wonderful time although it rained most of the weekend. The rooms on the new side are comfortable. Breakfast was of a high... More 

Thank herbstjh
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago

This is my go to place when travelling to Durban on business. The hotel is ok but the location is better. Easy access to various restaurants and bars in the area as well as the beach. The rooms are comfortable and the staff are always friendly.

Thank Richard P
ShazDurban, General Manager at Protea Hotel by Marriott Durban Umhlanga, responded to this review

Dear Richard P I am pleased to hear that you enjoyed your stay at our hotel and were able to appreciate the great location, restaurants and beach that uMhlanga Rocks is proud to offer. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that our Staff were helpful... More 

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Wheelchair access
Things to do
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
This 3-star paradise hotel is your gateway to golden beaches, lush surroundings and the exhilaration of holidaying in an idyllic part of South Africa. If you want stunning views overlooking the KwaZulu-Natal coast, look no further than Protea Hotel Durban Umhlanga. Centrally located in the heart of uMhlanga Rocks, the hotel is 18 km from King Shaka International Airport and conveniently situated minutes from the protected beach and 10 minutes from Durban. The hotel offers friendly service, comfortable accommodations, along with a relaxing rooftop sun deck and plunge pool. Most of the hotel's 250 modern rooms feature breath-taking sea views, and are all elegantly and stylishly furnished. Enjoy a choice between 120 Semi self-catering facilities which include a microwave, fridge, cutlery, crockery and tea/coffee-making facilities. We've expanded in October 2016 with a brand new 15-floor tower! In addition to a new reception area and lobby, the project has added an extra 130 bedrooms for your convenience. The Lighthouse Breakfast Restaurant & Bar is situated on the ground floor, adjacent to the reception hall, and offers delicious breakfasts. The restaurant seats 146 guests and is open from 06:30 to 10:30. The bar is open from 14:00 to 23:00. ... more   less 

Additional Information about Protea Hotel by Marriott Durban Umhlanga

Address: corner Lighthouse & Chartwell Drive | Protea Mall, Umhlanga Rocks 4320, South Africa (Formerly Protea Hotel Durban Umhlanga)
Region: South Africa > KwaZulu-Natal > Umhlanga Rocks
Price Range: £65 - £147 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Protea Hotel by Marriott Durban Umhlanga 3*
Number of rooms: 250
Reservation Options:
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Also Known As:
Hotel Umhlanga
Protea Hotel Umhlanga Rocks
Protea Umhlanga
Hotel Style:
#5 On the Beach Hotel in Umhlanga Rocks
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Durban Umhlanga staff and other travellers.
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Questions? Get answers from Protea Hotel by Marriott Durban Umhlanga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor gets fresher air and better view”
 of 5 bubbles T4199SYpauld, 24 Nov 2016 | Read review
“Go for a room on a higher floor”
 of 5 bubbles doconnell78, 21 Nov 2016 | Read review
“Higher the better”
 of 5 bubbles Canonterry, 20 Nov 2016 | Read review
“Elite status not honored.”
 of 5 bubbles 239millerc, 10 Nov 2016 | Read review
“It is better to be on the higher floors less noise from the traffic.”
 of 5 bubbles herbstjh, 9 Nov 2016 | Read review
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