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Protea Hotel Durban Umhlanga

334 reviews
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Traveller (171)
Room & Suite (99)
Pool & Beach (13)
Overview
  • Excellent27%
  • Very good43%
  • Average23%
  • Poor6%
  • Terrible1%
Travellers talk about
“new wing”(9 reviews)
“nice hotel”(12 reviews)
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3.0 Star Hotel
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (334)Write a Review
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20
6
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All reviewsnew wingsurrounded by restaurantsnice hotelsmall kitchenettewalking distance from the beachthe hotel is conveniently locatedlocation location locationbath and showermini fridgea king size bedshort walksleeper couchwater pressureper dayrooms are largehotel restaurantself catering
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51 - 55 of 299 reviews
Reviewed 17 July 2017

The Hotel has the potential to be the best,unfortunately it does not the standard.I think its a 3 star,given the appearance,especialy family rooms.I arrived on tuesday only to find toilet paper missing in the toilet.A wrong welcome note was given to me and when i...More

Thank Steve N
Response from ProteaHotelUmhlanga, General Manager at Protea Hotel Durban UmhlangaResponded 21 July 2017

Dear Steve N We pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our since apology for the discomfort you experienced during your stay. We have shared your feedback...More

Reviewed 16 July 2017

I had to overnight in Umhlanga on short notice and had to check out at 4.3o to catch a 6am flight. The hotel was literally an 8 hour layover. I chose the location based on the fact I could walk to dinner at the Kashmir....More

Thank LlewellynPatrick
Reviewed 15 July 2017 via mobile

Our usual hotel that we stayed at was fully booked due to the school holidays. By nature man prefer the usual and what you know. The hotel was very impressive, freshly decorated and renovated, friendly and efficient staff, from security to reception to the restaurant...More

Thank AKIsaacs
Reviewed 10 July 2017 via mobile

I have stayed in many hotel when visiting Durban but nothing match the outstanding service this hotel offer. The check in was quick. The hotel offers a yummy breakfast in a very modern restaurant the hotel close is close to restaurants like Steers and Rock...More

Thank Duduzile N
Reviewed 9 July 2017

Unfortunately we keep getting the rooms with the awkful view of cement wall (the new tower). Hence one night there and all is good. The rooms are spacious and the bathrooms really nice. The hotel lobbey has been revamped and looks amazing. I'm sure that...More

Thank Joelle1611
Response from ProteaHotelUmhlanga, General Manager at Protea Hotel Durban UmhlangaResponded 13 July 2017

Dear Joelle1611 As we pride ourselves on delivering a memorable stay for all our Guests. I apologize that you did not get to experience our new rooms. Please contact the hotel on your next trip and we will ensure that we allocate you a room...More

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About
Amenities
Top amenities
Pool
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Multilingual Staff
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Bar/Lounge
Outdoor pool
Details
Price range
US$107 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Umhlanga Rocks
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
Details
Price range
US$107 - US$172 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 On the Beach Hotel in Umhlanga Rocks
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Kitchenette
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Traveller (171)
Room & Suite (99)
Pool & Beach (13)
Dining (8)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
theatheunis
10 July 2017|
Answer
Response from pathleasttraveled | Reviewed this property |
3 min walk
0
Votes
theatheunis
10 July 2017|
AnswerShow all 11 answers
Response from NerveEventsSA | Reviewed this property |
5 minutes plus minus and safe, keep eye on traffic when with kids (lots of small but busy little intersections) drivers in area are not to pedestrian friendly - especially the taxis which dominate.
2
Votes
AmberSwart
10 March 2017|
AnswerShow all 3 answers
Response from ShazDurban | Property representative |
Children need to be 18 years or older to register on their own to stay!
0
Votes
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12
Room Tips
"Rooms in new block are better."
Read review
"Try get a sea facing room on an upper level. The views over Umhlanga Rocks are amazing."
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"We love the old rooms with the self-catering kitchenette - book it before it gets renovated."
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"The rooms should have double glaze windows and the rooms should be soundproof."
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