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City Lodge Hotel Umhlanga Ridge

161 reviews
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Traveller (26)
Room & Suite (5)
Pool & Beach (2)
Overview
  • Excellent18%
  • Very good55%
  • Average23%
  • Poor3%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Rooms
Restaurant
3.0 Star Hotel
All hotel details
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Reviews (161)Write a Review
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30
78
35
5
3
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All reviewsgateway shopping centreclub cardgreat overnight staybit frustratingfriendly reception staffumhlanga ridgecheck in was easybreakfast menu isgreat bathroombunny chowvirgin active gymunderground parkingroom rateanother guestwater pressureawesome locationbusiness trip
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1 - 5 of 151 reviews
Reviewed 3 weeks ago

As a lovely check in and convenient to the mall. Upon checking in & getting settled and unpacked in the room, there was another individual who had been given access to my room. As soon as they opened the door, caught me completely off guard...More

Thank MimiGP
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Umhlanga RidgeResponded 2 weeks ago

Thank you for taking the time to post your review, and on behalf of the hotel we apologise that your experience with us was not exceptional, as it should have been.

Reviewed 4 weeks ago

Everything about City Lodge is beautiful and peaceful. It is very different in that it has a peaceful atmosphere and the colors, look and style is really good. I love the fact that I use my Clicks Club Card to get a better discount. The...More

Thank LLinda333
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Umhlanga RidgeResponded 2 weeks ago

Thank you for staying with us Linda. We are so happy that you enjoyed the convenience of the hotel’s location. We look forward to having you stay with us again.

Reviewed 5 weeks ago

Awesome, pleasant stay, well coming staff, excellent view to the mall, easy access to the mall, for banks, restaurant, play area for kids, boutiques, ten minutes drive to the beach and the highway to Durban CBD.

Thank 413msm
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Umhlanga RidgeResponded 2 weeks ago

Thank you for staying with us. We are absolutely delighted to learn that you enjoyed your stay with us. We look forward to having you stay with us again soon.

Reviewed 2 January 2018 via mobile

Great value, friendly and helpful staff, even from the security guards. Very good breakfast buffet selection and excellent service from the restaurant team! Nice pool area. Spacious and clean rooms. Our second visit but definitely not our last!More

Thank Graemevdw
Response from The_CLHG_Team, Public Relations Manager at City Lodge Hotel Umhlanga RidgeResponded 5 January 2018

Thank you for staying with us, and we are so happy to hear that you found our staff so efficient and friendly; enjoyed the hotel facilities as well as the breakfast offerings - key components that we pride ourselves on! We look forward to having...More

A TripAdvisor Member
257
Reviewed 26 November 2017 via mobile

I chose the City Lodge for a quick overnight stay as I was attending a year end function nearby. The location is ‘spot on’ and within walking distance to the Gateway shopping center, the Virgin Active gym and many restaurants close by. My room was...More

Thank A TripAdvisor Member
Response from The_CLHG_Team, The CLHG Team at City Lodge Hotel Umhlanga RidgeResponded 27 November 2017

Thank you for staying with us and for the lovely review. We are so glad that you enjoyed your overall stay with us and that everything exceeded your expectations. We look forward to having you stay with us again soon!

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About
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet ( WiFi )
Restaurant
Hotel Amenities
Free Parking
Room Service
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Children Activities (Kid / Family Friendly)
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Outdoor pool
Restaurant
Details
Price range
US$113 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$113 - US$161 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Add Photo Photos
Traveller (26)
Room & Suite (5)
Pool & Beach (2)
Dining (1)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
471andrev
14 March 2017|
Answer
Response from Heinrich T | Reviewed this property |
If you take a twin room (2 x queen beds) then yes you will be able to. Just make sure you specify the fact that you would like to share and they will be able to accommodate you. Happy traveling!
0
Votes
Shaun F
6 March 2017|
AnswerShow all 4 answers
Response from Romys A | Reviewed this property |
Hi Shaun, you need to call ahead and ask to reserve the twin room with sleeper couch. My 7 year old slept comfortably on it. I would say if they are lean 11 and 12 year olds they will be comfy on the sleeper couch
1
Vote
760sharon
21 November 2014|
AnswerShow all 2 answers
Response from The_CLHG_Team | Property representative |
Hi there, the price does not include breakfast. Thank you.
0
Votes
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12
Room Tips
"if you want peace and quiet choose a room overlooking the pool area. It is a bit noisy on the Gateway..."
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"If you wish for a quieter ambience, ask for a room overlooking the pool & patio area."
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"ask in advance if you want a balcony facing busy side of mall or not"
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"if you prefer quietness, choose rooms not facing the mall - if sliding door is open, traffic can be heard"
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