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Island Inn Hotel

160 reviews
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Traveller (46)
Room & Suite (47)
Pool & Beach (12)
Overview
  • Excellent11%
  • Very good21%
  • Average23%
  • Poor18%
  • Terrible27%
Travellers talk about
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Multilingual Staff
2.5 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (160)Write a Review
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All reviewsa stones throwunder new managementlondon bridgetwo double bedslarge parking lotlocation was perfectstayed longerother hotelsgreat poolfridge and microwavesherriwalkablerates
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1 - 5 of 152 reviews
Reviewed 4 days ago

Pros - Great location-view of lake, stones throw from London Bridge. Staff were pleasant and eager to help. Reasonable rates. Cons - 20 minutes to check in (computer problem). Room was a wreck (computer problem - they swapped rooms quickly). Only one light worked. Was...More

Thank ivershay
Response from David W, General Manager at Island Inn HotelResponded 3 days ago

Thank you for taking the time from you busy schedule to provide us with feedback! We treat feedback as a gift because it allows us to fix deficits in service and/or standards that we might have missed. I apologize for the length of time it...More

Hotel's Favourite
Reviewed 20 March 2017

Good room with two double beds, TV, fridge and microwave but no coffee maker. Bathroom had bath with shower over. Breakfast was cereals, bagels, muffins, donuts, juice, tea and coffee. Staff very friendly and accommodating. There is an outdoor swimming pool that looked good although...More

Thank jandamic1
Response from Alison P, Guest Relations Manager at Island Inn HotelResponded 23 March 2017

Dear jandamic1, Thank you very much for the compliments you give to our hotel! We value our customer's experience that is why we always make sure that our facilities are in good shape to provide our customers the best we can offer in a reasonable...More

Reviewed 4 days ago via mobile

Husband and I spent 1 night at Island Inn Hotel and I have to say, they did everything they could to make us happy. I want to give a special thanks to Savannah and Sherri! The hotel itself needed some work, if getting a tax...More

Thank Elizabeth P
Response from David W, General Manager at Island Inn HotelResponded 2 days ago

Elizabeth, Thank you for taking the time to let us know we are doing a great job! We know your time is valuable and appreciate that you took the time from you schedule to review us. I will share your thank you's with the staff,...More

Reviewed 6 days ago

After reading the reviews I was a little worried but when we arrived, it was clean and the staff was friendly. Like many others said the property is a little dated, but the staff keeps it very clean and it looks like they are updating...More

Thank bgeeze
Response from David W, General Manager at Island Inn HotelResponded 5 days ago

Thank you for taking the time from you busy day to let us know what we did right and where we can improve! We are currently updating the property as time and occupancy allows. We hope to show off the new look and amenities as...More

Reviewed 1 week ago via mobile

My hotel room alone is nearly 200.00 & I knew it was a double bed but....I was not expecting the special needs room with the handles on the walls. And the bathroom is obviously set up for a wheelchair, hence the sink and absolutely NO...More

Thank Shelley S
Response from David W, General Manager at Island Inn HotelResponded 5 days ago

Shelley, We apologize for the issues you experienced during your stay and want to assure you smells and stains are not what we expect from ourselves and will never happen again. I am unsure as to where you saw the bar and grille at the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Banquet Room
Multilingual Staff
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Things to do
Pool
Hot Tub
Outdoor pool
Details
Price range
US$73 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$73 - US$122 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (46)
Room & Suite (47)
Pool & Beach (12)
Dining (1)
Questions & Answers
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Jane S
7 July 2016|
AnswerShow all 3 answers
Response from Carol S | Reviewed this property |
I've stayed here 3 times & no complaints. I found the staff to be very helpful & accommodating. If you are there during Spring break(as I assume that other complaining person was), yes, there are party goers. But you need... More
1
Vote
sawsharee
29 December 2015|
AnswerShow all 2 answers
Response from Sherri S | Property representative |
We currently have them in all of our Deluxe Balcony rooms.
0
Votes
Room Tips
"Last resort"
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"Near the beach with a boat/jet ski rental."
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"views on the 4th floor have a view of the bay and swimming pool"
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"I enjoyed the 3rd floor balcony room overlooking the pool."
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