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Have a great stay at the Quality Inn & Suites hotel in Lake Havasu City, AZ near London Bridge, Sara Park and Lake Havasu State Park. The Quality Inn & Suites offers great accommodations at affordable rates. We are here to serve you and make your stay in Lake Havasu a memorable...
We had reserved a room online and when we arrived they had us in the wrong room. We ended up down a couple of flights of stairs in a dark room. The room ran out of essentials (like tp) and was never serviced during our...More
Thank Dee K
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 1 week ago
We appreciate your feedback and the opportunity to address your concerns. Please accept our apologies for any confusion regarding your reservation as well as for any issues with housekeeping. We'll look into your situation further and we'd be grateful for the opportunity to...More
We stayed for two nights. Employees were very friendly. There was plenty of parking. The rooms were large. The pillows were soft. There were also some negatives. We checked in fairly late the first night so didnt really inspect the room. When we returned the...More
Thank Lindsey H
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 2 weeks ago
Thank you for taking the time to provide feedback on your recent stay. We are happy to hear that you enjoyed our friendly team, ample parking, and soft pillows but apologize that the cleanliness of your sheets and empty ice bin negatively affected...More
Another great Stay over Memorial Weekend. Thanks for always making everything so perfect! We will be back soon! Great Bar, Great Pool. Can't say enough about the wonderful staff and how well they went out of their way to accommodate us. Thanks Again!More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 30 May 2018
We are honored to know that you continue to choose us as your home away from home! We love knowing that your time with us is never short of perfection and that you still enjoy our bar, beautiful pool, and lovely staff who always go...More
Here is a hotel in a prime location but just needs a little care and attention. Our bathroom was outdated and in need of minor repair. The shower curtain rod was recently fixed and you could see the sheetrock repair since it wasn't painted. Door...More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 29 May 2018
Thank you for taking a moment to share your feedback. We really value our guests' perspectives and hope that despite your concerns with our decor you were able to enjoy a restful stay. Your review has been shared with our team. As you noted, our...More
Stayed in a “suite” basically 2 rooms, one with 2 beds the other with worn out fake leather sofa and chairs.
The rooms were mostly clean and the beds were ok. The living room had a small refrigerator, microwave, and coffee maker. The television in...More
Response from FrontDesk_GM, General Manager at Quality Inn & SuitesResponded 25 May 2018
It's always a blessing to receive such thorough reviews since feedback is an essential part of our improvement process. We're happy to read that we were able to provide you with friendly service and a clean room. Thanks for voicing your concerns about the poor...More