We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
09/07/2017 10/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Promenade

    Corner Samora Michael Drive and Henshall Street, Nelspruit 1200, South Africa
    Save
    Savings alert: 33% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$74
          US$54
          Great Deal
          US$63
          US$64
          Traveller (4)
          Room & Suite (4)
          Dining (2)
          Mercure Nelspruit
          237 reviews
          #8 of 19 hotels in Nelspruit
           
          Town Lodge Mbombela
          42 reviews
          #6 of 19 hotels in Nelspruit
           
          Protea Hotel by Marriott Nelspruit
          135 reviews
          #9 of 19 hotels in Nelspruit
           
          La Villa Vita Nelspruit
          285 reviews
          #2 of 19 hotels in Nelspruit
           
          Overview
          • Excellent29%
          • Very good36%
          • Average14%
          • Poor14%
          • Terrible7%
          24 Apr 2017
          “Good overall (a bit pricy)”
          9 Aug 2016
          “Good value in the heart of nelspuit”
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Bar/Lounge
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          3.0 Star Hotel
          All hotel details
          Mercure Nelspruit
          237 reviews
          #8 of 19 hotels in Nelspruit
           
          Town Lodge Mbombela
          42 reviews
          #6 of 19 hotels in Nelspruit
           
          Protea Hotel by Marriott Nelspruit
          135 reviews
          #9 of 19 hotels in Nelspruit
           
          La Villa Vita Nelspruit
          285 reviews
          #2 of 19 hotels in Nelspruit
           
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          Show Available Rooms
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$54.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Nelspruit hotels with availability
          Standard Room

          Getting you more information on this room

          Free Cancellation
          Select
          {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "5ec0e5a96b8b433da5b9cd03b9bbe2c6", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":306243,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32503845],"additionalContentIds":[],"pollCount":0,"checkin":{"day":9,"month":7,"year":2017},"checkout":{"day":10,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":54,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"5ec0e5a96b8b433da5b9cd03b9bbe2c6","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":74,"lowestMetaPrice":54,"additionalPartner":false,"highestMetaPriceDisplay":74,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":74,"lowestMetaPrice":54,"highestMetaPriceDisplay":74,"hotelName":"Hotel Promenade","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":true,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVlYzBlNWE5NmI4YjQzM2RhNWI5Y2QwM2I5YmJlMmM2IiwiQUlLIjoiMzIyZjQzMzgyNTMwNDVkYjhjNmEyNjljYTc5OGJjYTYifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "09/07/2017", "checkOut": "10/07/2017", "lowestPrice": "US$54", "hasDates": true, "hacComplete": false, "contentIdMappings": {"65686315":"Hotwire","78873570":"OrbitzEWS","79425997":"CheapTicketsEWS","32503845":"BookingCom","54220900":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (41)
          Traveller rating
          Traveller type
          Time of year
          Language

          1 - 5 of 37 reviews

          Reviewed 20 May 2017 via mobile

          The restaurant food was terrible and overpriced. The service at breakfast was slow and late. The lighting in the rooms was terrible and the bathroom was poorly designed. Very noisy due to the location of the hotel and windows that could not close properly. I...More

          Thank Mathew H
          Reviewed 24 April 2017

          extremely helpful staff that would go out of their way whenever i would need something rooms are roomy and clean enough free breakfast was very good and abundant very good wifi good position (very close to bus stop/taxi rank/supermarkets and shops) a bit pricyMore

          Review collected in partnership with Best Western
          Thank 517margheritac
          Response from Hote1Management, General Manager at Hotel PromenadeResponded 15 May 2017

          Dear Guest Thank you very much for taking the time to post a review on TripAdvisor, following your recent visit to The Hotel Promenade. It was indeed a pleasure being of service to you, and we truly appreciate your positive comments. I will share it...More

          Reviewed 26 January 2017

          > Was not informed about Wifi when checking in > Bath/shower was dirty > No toilet paper, soap or any other bathroom products upon arrival > Advised on a certain number of DSTV channels available on the TV however not even half were available >...More

          Review collected in partnership with Best Western
          1  Thank kerryp985
          Response from Hote1Management, Manager at Hotel PromenadeResponded 15 February 2017

          Good Day Kerry , Thank you for taking the time to review the Promenade Hotel. Excellence in customer care is of paramount importance. Your feedback will be reviewed by Senior Management regarding the maintenance , housekeeping & service related issues. We will address the mentioned...More

          Reviewed 9 August 2016 via mobile

          Stayed here for 2 nights while attending a wedding. Booked 2 rooms. Rooms were refurbished and looked nicer than in some of the pictures. Big room with big flat screen tv on the wall. Bathroom old but clean. Bath/shower combo..taller ppl will have difficulty with...More

          1  Thank es786
          Response from Hote1Management, Marketing Coordinator at Hotel PromenadeResponded 12 August 2016

          Dear Valued Guest, Thank you for your kind words following your stay at Hotel Promenade . We are glad to learn of your satisfaction with our staff. Your feedback is important to us and it helps us to maintain the standards we aim towards and...More

          Reviewed 25 June 2016 via mobile

          Poor wifi. No one at reception on check-in. No hot water. Noisy club close to room. Sullen staff. Broken cupboard. Noisy AC that creaks and sputters. Old carpets. No locks on door. Brown and beige. Might be in contention for the prize for worst hotel...More

          Thank wikusdutoit
          Response from Hote1Management, marketing coordinator at Hotel PromenadeResponded 28 June 2016

          Dear Wikus Thank you for taking the time to review Hotel Promenade. We appreciate your feedback and take it very seriously as we always aim to improve our services and customer experience. Please accept our sincerest apologies. Al of the things mentioned in your comment...More

          Mercure Nelspruit
          237 reviews
          #8 of 19 hotels in Nelspruit
           
          Town Lodge Mbombela
          42 reviews
          #6 of 19 hotels in Nelspruit
           
          Protea Hotel by Marriott Nelspruit
          135 reviews
          #9 of 19 hotels in Nelspruit
           
          La Villa Vita Nelspruit
          285 reviews
          #2 of 19 hotels in Nelspruit
           
          About
          Amenities
          • Top amenities
          • Breakfast included
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Free Parking
          • Laundry Service
          • Meeting Rooms
          • Shuttle Bus Service
          • Room Service
          • Dry Cleaning
          • Business Centre with Internet Access
          • Banquet Room
          • Self-Serve Laundry
          • Conference Facilities
          • Babysitting
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • US$45 - US$101 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 72
          • Reservation Options
          • TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, TripOnline SA, Agoda, Priceline, Cancelon and Cheap Tickets so you can book your Hotel Promenade reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • South Africa >
          • Mpumalanga >
          • Nelspruit
          Add Photo Photos
          Traveller (4)
          Room & Suite (4)
          Dining (2)
          Hotel & Grounds (16)
          Business Centre & Event Rooms (2)
          Family and Play Areas (1)
          Nearby
          Protea Hotel by Marriott Nelspruit
          135 reviews
          .64 miles away
           
          Mercure Nelspruit
          237 reviews
          1.56 miles away
           
          Town Lodge Mbombela
          42 reviews
          .95 miles away
           
          Sheppard Boutique
          31 reviews
          1.08 miles away
           
          Nearby Restaurants
          Orange Restaurant
          438 reviews
          .79 miles away
          The Food Fundi
          110 reviews
          .57 miles away
          Saffron Restaurant
          194 reviews
          .77 miles away
          Turn 'n Tender Steakhouse
          63 reviews
          .69 miles away
          Nearby Attractions
          Lowveld National Botanical Garden
          232 reviews
          2.17 miles away
          Ilanga Mall
          34 reviews
          1.54 miles away
          Riverside Mall
          19 reviews
          2.27 miles away
          Open Skies Wilderness Expeditions
          11 reviews
          2.29 miles away
          Questions & AnswersAsk a question
          barbarajcamp
          How far are you from Mpumulanga Nelspruit airport? Is there transport from there in to town?
          8 January 2017|
          Answer Show all 3 answers
          Response from es786 | Reviewed this property |
          its 10km or 15 minutes by car.
          0
          Votes
          barbarajcamp
          Which airport should I use that is near to you if i fly from Cape Town? Barbara Camp
          8 January 2017|
          Answer Show all 3 answers
          Response from es786 | Reviewed this property |
          nearest entrance "gate" to kruger national park is an hours drive from hotel promonade
          0
          Votes
          Room Tips
          "clean, neat, comfortable rooms"
          Read review
          "Ask for a room that overlooks the courtyard."
          Read review
          "Read all the reviews before paying for your booking"
          Read review
          "Get new comfortable beds and that will make me come back because I come to Nelspruit every month for a week..."
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing