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Sun City Hotel

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Sun City Hotel
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417 Reviews from our TripAdvisor Community

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Showing 355: English reviews
Gauteng, South Africa
Reviewed 4 days ago NEW

What a relaxing weekend we had. Welcome by the most friendly staff members over a very busy weekend. Excellent room on the ground floor with lots of space. TV, king size bed, bunker bed,bathroom with two basins and bath, shower and toilet. Amenities as shampoo, soap, body cream and body wash and towels. Breakfast variety to chose from. Lots of...

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Thank Gmm S
Johannesburg, South Africa
Reviewed 1 week ago NEW

My family and I stayed a midweek at the vacation club chalets in sun city....a pleasant experience all round.the chalets are well equipped neat large spacious. The house keeping staff could be a bit more friendly.no change of tissues for the whole week in a 6 sleeping chalet.the toilet seat in our room 178 could be changed it's loose and...

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Thank Amatory M
Randburg
Reviewed 1 week ago

Let's start with the only bright spot which is the first thing you experience when you arrive and that is the front desk and porters. They are really pleasant and accommodating. Unfortunately that is where it ends, rooms are not cleaned properly, our air-con was leaking onto the floor, dirty towels are taken away but not replaced and service is...

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Thank Mladen A
Julius R, Manager at Sun City Hotel, responded to this review

Dear Mladen A I am sorry to learn that you recent visit to Sun City was not a pleasant one. thank your taking the time to give us feedback. We take note of your comments and appreciate the details you have included. With regard to the restaurant, I wish to make it clear that there is no sewage drain running...

Reviewed 1 week ago

Urine color stain on the sheet bed about 1/3 the size of the bed The stain was so big that I thought it was a sheet pattern or some decoration. In fact I slept one night with the stain on the sheet When realizing it was actually a stain and i had slept on it, I was shocked. The price...

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Thank Lionel M
Julius R, Manager at Sun City Hotel, responded to this review

Dear Lionel M Thank you for sharing your experience about recent visit to Sun Soho. I am sorry that you felt you complaint was not dealt with satisfactorily. With regard to the stain on your linen, We have checks and balances to ensure that the linen coming in to the room is clean, and the rooms are checked by two...

Reviewed 1 week ago

Rented a superior family room midweek but couldn't sleep as it was too noisy. Room was on the same floor as the casino. The door to the casino was constantly banging, people shouting and sound announcements from the casino. When we complained they said it would die down, but didn't. Our night was disturbed every 15 minutes until after 4am....

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Thank RicRiche
Julius R, Manager at Sun City Hotel, responded to this review

Dear RicRiche Thank you for the email and feedback on your recent stay with us. We appreciate your comments and we will certainly ensure that all our guests are fully advised about the Casino activities when they chose to stay close to the Casino. We welcome and appreciate and the feedback. My email address is below if there is anything...

Reviewed 1 week ago via mobile

The main hotel at the spectacular Sunday City Resort. This hotel has much to offer with a lobby full of entertainment who can resist this great location. The vibrant casino and clubs makes this hotel the heart of Sun City at night. The rooms are spacious with family rooms available on request. The service is fast and efficient. Food is...

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Thank Raees M
Melbourne, Australia
Reviewed 4 weeks ago via mobile

We had no issues in any way with this hotel. It was clean, modern, comfortable, spacious, and provided for all our needs when needed. The bathrooms were extremely clean, and room service was diligent and excellent. The pool was fantastic with heaps of space to relax and enjoy the views. I would definitely recommend this hotel to anyone going to...

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1Thank Bill_Ali95
Johannesburg, South Africa
Reviewed 4 weeks ago

We recently returned from a 2 night getaway with my parents and two kids (aged 3 and 4). On our way we called to request an early check-in, (as we'd been instructed to do a few days before hand if we wanted this) but due to the hotel being full this was not possible. We arrived at 11:30 and asked...

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1Thank Aimeelloyd9
Johannesburg, South Africa
Reviewed 4 weeks ago

We stayed at the Soho (Sun City main hotel) for three nights, and paid premium pricing of over R4,000 a night. Did we get value for money... in a word.. No. The room was okay. Nothing special at all, and we've stayed in 3 star hotels with better rooms. The bed was comfortable, with good quality linen, but we found...

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Thank Aubrey W
Julius R, Manager at Sun City Hotel, responded to this review

Dear Aubrey W Thank you for taking the time to give us feedback on your visit to Sun City. We value your comments and have taken note of all the concerns mentioned. I am sorry that you found you room not to be up to standard. I have engaged our housekeeping and maintenance team and I can assure you that...

Reviewed 4 weeks ago via mobile

Dear Mr Julius Ramotse I've noticed that most of the posts about your establishment are positive except for the Asian restaurant Ying Tao. I would have to agree. We received terrible service this evening. We were fobbed off to a different waiter after trying to place our order. We were told the kitchen was backed up and that we must...

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Thank Adrian G
Julius R, Manager at Sun City Hotel, responded to this review

Dear Adrian Thank you for the honest feedback about your visit to Sun City and I glad that you enjoyed all the other facilities that are on offer, except for the restaurant. As Sun City we set very high standards for ourselves and except nothing less from our business partners. It is highly appreciated and very important that we receive...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Casino and Gambling
  • Golf course
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
In the heart of the bushveld, overlooking valleys and surrounded by mountains, lies South Africa’s Sun City Hotel. With spacious rooms and exotic cuisine in any of the themed restaurants, this hotel embodies perfect luxury. Try a Big 5 safari, let the Sun City Casino dazzle you with its exciting slot machines and tables, take a ride with spectacular shows in The Sun City Theatre or travel the short distance to Johannesburg. ... more   less 

Additional Information about Sun City Hotel

Address: Sun City Resort | Pilanesberg National Park, Sun City 0316, South Africa
Region: South Africa > North-West Province > Sun City
Price Range: £161 - £281 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sun City Hotel 4*
Number of rooms: 340
Reservation Options:
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Also Known As:
The Hotel Sun City
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Questions & Answers

Here's what travellers have asked, with answers from Sun City Hotel staff and other travellers.
6 questions
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Questions? Get answers from Sun City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“South rooms was bigger on the ground floor. Nice and quite area room 149 and excellent space, specially if you do travel with kids.”
 of 5 bubbles gmms2016, 16 Jan 2017 | Read review
“Choose a chalet close to bus stop”
 of 5 bubbles amatorym, 13 Jan 2017 | Read review
“You have t ask for a quiet room. Specially if you have kids.”
 of 5 bubbles RicRiche, 9 Jan 2017 | Read review
“Try to get a room on the 5th or 6th floor”
 of 5 bubbles AubreyW_11, 22 Dec 2016 | Read review
“The higher the better away from the noise of the casino on the Ground Floor (actually Level 3)”
 of 5 bubbles 822gillianb, 22 Nov 2016 | Read review
5 of 5
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