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Holiday Inn Express Cape Town City Centre

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Holiday Inn Express Cape Town City Centre
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689 Reviews from our TripAdvisor Community

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Showing 528: English reviews
Toronto, Canada
Reviewed 1 week ago via mobile

I had an amazing experience at this hotel. The breakfast was great and had a wide selection. The parking lot was right next door and is fully secure with a guard all night. The duty managers (both the lady and the gentleman) were very helpful with our every request. Definitely would recommend this hotel to anyone.

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Helpful?
Thank wushu4life
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear wushu4life Thank you so much for your wonderful review and your recommendation of our hotel. I am so pleased to read that the staff were attentive and assisted with every request and your satisfaction with the parking. I do hope that we have the opportunity to welcome you back to our hotel in the future. Kind Regards Judy Coleman...

Mumbai (Bombay), India
Reviewed 1 week ago via mobile

The hotel being an Express outlet was as expected, nothing that fancy yet cosy and safe, with friendly staff and provided decent breakfast as well. The best thing about the hotel was its location; its right in the back ally of Long Street that has a lot of happening restaurants, souvenir shops and the circle line bus centre for you...

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Helpful?
Thank Kirit15
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Kirit15, Many thanks for the wonderful review of our hotel during your recent stay with us. I am so pleased to read that you found the location of the hotel met all your requirements for entertainment and tourist attractions alike. I do hope that we have the opportunity to welcome you back again in the future. Kind Regards Judy...

Sydney, Australia
Reviewed 2 weeks ago via mobile

This is obviously not a 5 star property but only 2.5-3 stars, but for that it was perfect. Staff were all very friendly, room was absolutely sufficient (the one downside is that the electricity switches are all at the entrance of the room, even the one for the bathroom, it doesn't make sense!) and location was good if you know...

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Helpful?
Thank Oliver v
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Oliver v Many thanks for the very positive review of the hotel. As a 3 star Holiday Inn Express we are most pleased to receive 5/5 star ratings for the service, location and facilities offered by the hotel. I do hope that we have the opportunity to welcome you back to our beautiful city in the future. Kind Regards...

Johannesburg, South Africa
Reviewed 4 weeks ago via mobile

I really enjoyed the service I got from the staff at holiday inn,they were very friendly and welcoming.The breakfast was spot on,There was alot of food on offer and the variety presented was vast.I would definitely visit once more.

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Helpful?
1Thank sibusison991
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear sibusison991 Thank you so much for the very positive review of our hotel. I am so pleased to read that you enjoyed the service from the staff. We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when a guest recognizes our staff’s efforts and takes the time to say thank...

Geelong, Australia
Reviewed 4 weeks ago

Stayed here 2 nights, the first night being the lighting of the Christmas lights. The staff were extremely helpful and knowledgeable too. The rooms are rather smallish but comfortable and clean. The buffet breakfast was rather nice with an ok selection. Would stay again.

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Helpful?
Thank Chris B
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Chris B Thank you so much for taking the time to complete a review of our hotel during your recent stay with us. Your kind comments relating to the staff being extremely helpful and knowledgeable is much appreciated and will be shared with the entire team. We look forward to welcoming you back in the future. Kind Regards Judy...

Sofia
Reviewed 4 weeks ago

The hotel is nice, centrally located on a busy pedestrian street. A lot of options for dining around, but pay attention most of the restaurants and cafes close early - just a few stay open till 10-11 p.m. Anyway the Long Street is two blocks away and cpuld find there lots of options for dining as well. The hotel has...

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Helpful?
1Thank travel_ivan
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear travel_ivan Many thanks for taking the time to complete such a detailed review of our hotel. I am so pleased to read that overall you enjoyed the facilities and location of the hotel. Thank you so much for the kind comments relating to the friendly staff. We look forward to welcoming you back to our hotel in the future...

Clarksville, Tennessee
Reviewed 4 weeks ago

Spent four nights as I wanted to be in the center, which it certainly is, walking distance to everything you need to see in Cape Town. It's a bit busy on St George's Mall and a few unsavory characters but still close to restaurants and a food market. I decided to walk the 15 minutes or so from Civic Center...

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Helpful?
Thank Andrew J
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Andrew J Many thanks for taking the time to complete a review of your experience during your recent stay at our hotel. I am so pleased to read that you made use of the MyCiti bus that operates between the airport and City Centre. Your comments regarding the refrigerator and clock are noted and are certainly being investigated. Many...

Reviewed 4 weeks ago

We stayed 7 nights and did a couple of day tours by rented car from here - parking was easy (hotel garage). The location was ideal - everything more or less in walking distance (V&A Waterfront, Bo Kaap, Long street, District 6, ...). Many say CBD is not a safe area - we could not say that: We felt as...

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Helpful?
Thank Kurt M
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Kurt M Many thanks for the wonderful review of our hotel during your recent 7 night stay with us. I am so pleased to read that you found the location ideal and safe. I do hope that we have the opportunity to be of service to you again in the future. Kind Regards Judy Coleman - General Manager

Geneva, Switzerland
Reviewed 4 weeks ago

We had only a very short stay. Although we came early before check in time, the hotel staff were kind enough to arrange a room within a short time. We had a room in the fifth floor not facing the main boulevard, and there was hardly any view. The location is great with easy access to the main attractions and...

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Helpful?
Thank Piya w
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Piya w Many thanks for your detailed review of our hotel during your recent short stay with us. I am pleased to read that you found the location to be great, the breakfast good and the hotel staff friendly. My apologies that you did not see the tumblers that are located in the bathroom on the glass shelf and...

Reviewed 5 weeks ago

The staff is very attentive and we loved our stay as the hotel is very central. Tip!! if you arrive by car, you have to proceed to longmarket street via green market square to reach the parking and hotel entrance. The only thing is that the hotel feels and looks outdated and the rooms clearly need a face lift, we...

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Helpful?
Thank Clarissa S
GeneralManagerHIECPT, General Manager at Holiday Inn Express Cape Town City Centre, responded to this review

Dear Clarissa S Many thanks for the wonderful review of our hotel. I am so pleased to read that you enjoyed your stay and found the staff very attentive. We look forward to welcoming you back to our hotel in the future. Kind regards Judy Coleman - General Manager

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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Welcome to Holiday Inn Express Cape Town City Centre. This hotel is ideally located in the centre of Cape Town, South Africa. The hotel offers convenience for business and leisure travellers with easy access to highways and being in close proximity from the world renowned Victoria & Alfred Waterfront Shopping Centre. The hotel overlooks the majestic Table Mountain. Holiday Inn Express Cape Town City Centre features 173 contemporary style bedrooms individually airconditioned, offering guests a comfortable, warm and friendly stay. All rooms have en-suite facilities, power shower, direct dial telephones, work stations, safety deposit boxes, hairdryers, tea/coffee making facilities and televisions. WI FI in all rooms and public areas. Holiday Inn Express Cape Town City Centre is committed to offering guests the best product combining convenience of location with the quality and value for which Holiday Inn Express is famous for throughout the world. ... more   less 

Additional Information about Holiday Inn Express Cape Town City Centre

Address: 101 Saint Georges Mall Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: £71 - £146 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Express Cape Town City Centre 3*
Number of rooms: 173
Reservation Options:
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Also Known As:
Holiday Inn Express Cape Town City Centre Hotel Cape Town Central
Holiday Inn Cape Town
Cape Town Holiday Inn
Holiday Inn Express Cape Town City Centre South Africa
Hotel Style:
#41 Family Hotel in Cape Town Central
#48 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Cape Town City Centre staff and other travellers.
11 questions
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Renton, Washington
over a year ago
england
over a year ago
London, United Kingdom

See all questions (11)

Questions? Get answers from Holiday Inn Express Cape Town City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room on a higher floor on the St. Gorges Mall side”
 of 5 bubbles travel_ivan, 18 Dec 2016 | Read review
“It may be good to have a Table Mountain view room though we did not have one. Check on the noise level also.”
 of 5 bubbles Piyaw, 14 Dec 2016 | Read review
“Higher floors on the church street side of the hotel.”
  • Room 1504
 of 5 bubbles 752clarissaj, 13 Dec 2016 | Read review
“Higher floors are quieter.”
 of 5 bubbles SueE203, 10 Dec 2016 | Read review
“Rooms close to the elevators rooms 5,6 7 on each floor noisy. West facing rooms has no view of Table Mountain”
 of 5 bubbles pretoriamariev, 29 Nov 2016 | Read review
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