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Stayed for one night to treat my mum before leaving again for the Uk.
Few issues with our stay:
1) fire alarm went off without any notice disabling the lifts so we had to wait awhile to go out.
2) what dilly telephones in the...More
This is not a luxury place!!!
Operational execution is lackluster!!
Great breakfast👍👍if it is included in your rate eggs are extra!!!
Cappuccino coffee is charged extra😣😞
You need to request towels , soap, toiletries, etc. over and over😤😤
To top it all they charge you...More
Rooms are great but at £250 a night without breakfast they should be! The receptionist was very rude upon check in. Michelle was her name. The rooms are big but tired. Bathrooms and wardrobes in both rooms where damaged and in the bathroom the cupboard...More
Shame that a property with this location is run so poorly. A significant amount of cash was stolen from the room. The hotel seemed unfazed, the GM evasive and unresponsive, and the police said there’s very little they can do. This with all the cctv...More
The Cape Royale hotel is well situated close to the V&A waterfront and has spacious and newly decorated rooms. Very old and outdated televisions which did not work well. Also the AC for the hotel went out on our last night there. On our third...More
Response from 483antonv | Reviewed this property |
Tricky, but as far as I can remember, the hotel is quite responsive and helpful in offering required services. Albeit big, the bathroom did not really have additional equipment for disabled people. However, other rooms may... More
Tricky, but as far as I can remember, the hotel is quite responsive and helpful in offering required services. Albeit big, the bathroom did not really have additional equipment for disabled people. However, other rooms may have. Worth asking the question.