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One&Only Cape Town

Dock Road Victoria & Alfred Waterfront, Cape Town Central 8002 South Africa
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Traveller (1805)
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Panoramas (12)
Room & Suite (725)
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About

#23 of 116 hotels in Cape Town Central
Location
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Service
Value
Travellers' Choice
Welcome to the doorstep of Africa, where One&Only Cape Town takes pride of place in the city’s most coveted location. An inimitable destination at the heart of the Mother City that speaks to international travellers and discerning locals alike, One&Only Cape Town is a thriving oasis where guests can revel in tropical seclusion alongside the sophisticated edge of a city hotspot. Feel luxuriously at home in the city’s most spacious rooms and suites with sprawling private outdoor space and inspiring interiors that display both contemporary and traditional African aesthetics for a distinctive sense of place. An extraordinary welcome captivates visitors from the moment they enter. Looking beyond the lobby, the untameable spirit of Vista ignites a visceral reaction. Floor-to-ceiling windows frame majestic views of Table Mountain and a sculptural centrepiece above the bar symbolises the mythical tale of this natural wonder. Day-to-evening entertainment abounds and live music fills the air. From the kitchen, vibrant dishes showcase the flavours of the region, avant-garde afternoon tea is a cause for celebration, masterfully crafted cocktails tempt the palate and world-renowned Nobu provides flawlessly plated Japanese cuisine. Nestled within the fashionable Victoria & Alfred Waterfront, you’ll soak up the very essence of Cape Town living and be moved by its local charm and culture. An award-winning KidsOnly Club plays central hub for little ones with magical children’s programming to educate, inspire and entertain while giving parents and grandparents time to indulge in their own pursuits. Generous hospitality imbued with the warmth of Capetonian spirit will ensure you feel centre stage as your every whim is catered to. Savour moments of joy at the resort and beyond with masterfully crafted experiences and activities that share the best of the location, from outdoor pursuits in awe-inspiring landscapes and mouthwatering excursions to the Winelands to pampering wellness treatments back at the Spa Island. However you choose to spend your days, One&Only Cape Town promises the very best of Africa.
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Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Hiking
Archery offsite
Babysitting
Wifi
Pool / beach towels
Infinity pool
Outdoor pool
Heated pool
Yoga classes
Yoga room
Fitness / spa changing rooms
Fitness classes
Personal trainer
Sauna
Bar / lounge
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kid-friendly buffet
Kids' meals
Outdoor dining area
Special diet menus
Wine / champagne
Poolside bar
Bowling offsite
Evening entertainment
Squash offsite
Tennis court offsite
Walking tours
Board games / puzzles
Video game console
Books, DVDs, music for children
Children's playground
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Highchairs available
Pets Allowed ( Dog / Pet Friendly )
Airport transportation
Shuttle bus service
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Body wrap
Couples massage
Facial treatments
Foot massage
Full body massage
Hand massage
Head massage
Manicure
Massage
Neck massage
Pedicure
Steam room
Waxing services
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Outdoor furniture
Sun deck
Sun loungers / beach chairs
Sun umbrellas
ATM on site
Butler service
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Air purifier
Bathrobes
Air conditioning
Additional bathroom
Desk
Coffee / tea maker
Cable / satellite TV
Walk-in shower
Dining area
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Private bathrooms
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
5.0 of 5 stars
HOTEL STYLE
Lagoon View
Green
Languages Spoken
English, Afrikaans, Xhosa, Zulu
Hotel links
Special Offer:Nights On Us
2,425Reviews23Q+A100Room tips

Reviews
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anita n wrote a review Yesterday
3 contributions
I had an absolute blast with my girlfriends, celebrating our annual get together, had amazing catchup sessions while admiring beautiful vies with excelent service from arrival to departure. I'd recommend it over and over again. Had an absolute blast with amazing staff members. The place is a Gem
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Date of stay: September 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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BJMiceli wrote a review Feb 2023
Boston, Massachusetts35 contributions84 helpful votes
Hotel's Favourite
We recently returned from a week's stay at One&Only Cape Town. I can certainly say that this is an impressive and luxurious property. We had a Premier, King Bed Mountain View room on the fifth floor. The view of the famous Table Mountain was spectacular. Morning coffee or an early evening drink on the balcony was always a treat. The room was large, bright, and very clean. The a/c worked perfectly. The design was contemporary but warm. The bathroom was huge with a double sink, separate shower and tub. The bed was exceptionally comfortable. I am allergic to feathers and asked for synthetic bedding upon check in. A member of the housekeeping staff arrived at the room just as we did and did the job. Bed linens were soft and immaculate. We found the morning breakfast buffet to be quite impressive, with a plethora of international and South African choices. The infinity pool on the, I assume, manmade island on the property was large and relaxing. It was heated and not too heavily chlorinated, which made it very nice. There were plenty of sunbeds and umbrellas as well as shady areas made so by the landscaping. One thing which would improve the pool area is an outdoor hot tub, but beyond that the pool area was delightful. Poolside service was warm and helpful. We did check out the spa, where there was a sauna, steamroom, and "wellness" pool (like a hot tub) in the men's side (can't comment on the ladies' side), as well as treatment rooms. Very nice all around. I'd comment that service throughout Cape Town seemed just a bit slow by US standards, even at O&O, so patience is in order. But the attentiveness, kindness, and ready smiles of the entire staff at O&O were remarkable. This, in my view is what makes a property truly stand out. The location on the V&A waterfront was exceptionally convenient, with lots of dining and shopping choices moments away. The area is busy and safe, so no hesitations about walking at night whatsoever. We had a few lunches at the poolside Mediterranean restaurant, which were delicious (albeit it a bit light). The main bar is stunning, buzzing with energy, and also has a massive wall of windows affording a great view of the mountain. We did not eat at the Nobu restaurant. NB: The hotel has its own generator so the infamous South African blackouts ("load shedding" in local parlance) are only truly momentary blips. The power comes right back on. It's not even an inconvenience! This is a very expensive property, but in light of the luxurious accommodation and facilities and the truly fine service, I think it was worth every penny. If it's within your budget, stay there.
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Date of stay: February 2023
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
3 Helpful votes
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 23 Feb 2023
Dear BJMicel, What an outstanding review! I wouldn't know where to start. Thank you for staying with us and for taking the time to share your reflections on your experience. We are most delighted to learn that your experience with us was to your satisfaction in all elements and that you had a luxurious stay. To hear that you were met with warmth gives me a great sense of pride and joy, as this is what we strive for with our guests on a daily basis. Thank you for all of your wonderful feedback, and we look forward to welcoming you back again soon for another superb visit. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Renee wrote a review 15 Mar
New York City, New York482 contributions156 helpful votes
+1
If I could give this 50 stars I would ! From check in to the room to all of the staff WOW! 6 days and a lifetime of memories! There’s nothing they won’t do for you ! One person who made this trip special for my dad and I was Philemon he was absolutely a gem! He loved helping and making sure every single part of out stay was above and beyond! I cannot thank you enough!!!! We will be back next year because of you! My crew in NOBU thank you !!! Who loves nobu room service!!! I do ! Almost every night it was delivered to the room! The breakfast buffet wowwwww my favorite are oysters and I enjoyed 20 every morning hahaha !!! The selection was beautiful and again the staff AMAZING! thanks so much sending love from NYC ! See you next year with more time !
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Date of stay: February 2024Trip type: Travelled with family
Room Tip: Just book this hotel !!! It’s beyond fabulous!
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jittery_eric wrote a review 14 Mar
Los Angeles, California425 contributions210 helpful votes
+1
One&Only Resorts strive to offer “unique experiences that guests were looking for, but didn’t know they were looking for.” Indeed. I knew this stay was going to be special the moment my designated host presented me with a notebook imprinted with a single word and definition: “Ubuntu. I am because we are.” I don’t speak Zulu nor presume to understand this philosophy after a few days but I am intrigued. It seems to turn the foundations of centuries of western thought defining individualism on its head. Instead of Descartes, “Cogito, ergo sum,” it’s “I exist as a person through other people.” Mind blowing! And yet ubuntu suffuses the One&Only Cape Town experience, manifesting in exceptional personalization, caring, generosity of spirit, respect, teamwork and service with alacrity. The hotel promises rooms and suites that are “the largest in the city.” I believe them. Perhaps I was confused with a VIP, but I received an unexpected upgrade. I did receive a puzzling note from the Guest Experience Manager welcoming me as “a guest of Expedia Incorporated” (I have no affiliation with Expedia and don’t believe I have ever even used Expedia… and I certainly didn’t stay as their guest). Regardless of the reason, my one-bedroom Island Grand Suite was enormous. The hotel website indicates a size of 1948 sq ft. but it seemed even larger to me. Spotless, stylish bedroom, bathroom with freestanding soaking tub and dual sinks on opposing walls, walk-in closet, built-in dresser, powder room, living room with fireplace, dining for six indoors and four outdoors, pantry and full kitchen with a professional range and appliances, fully stocked complimentary (except for alcohol) minibar and refreshment center. It made me wish I had some friends in Cape Town to invite over. The suite was not only larger than my first apartment, it was larger (and much more opulently appointed) than my first house. If, like Winston Churchill, you’re a bath enthusiast, there’s no need to choose among bath foam, salts or oil – you have your choice of all three. One fun quirk was that the taps in the bathroom had the cold on the left and hot on the right. In the hall powder room this was reversed with hot on the right and cold on the left. I don’t know if this is a South African tradition or just a technique to distinguish between the two facilities. Then there are the birds. This is not an issue for the Marina Rise main hotel rooms, but only the “Island Suites” surrounding “the largest free form infinity pool in the Southern Hemisphere.” At the far end of the pool there is a waterfall where various ducks, geese, seagulls and other waterfowl splash and preen their feathers. Most of the time this is creates a peaceful, bucolic scene. But then there are other times when the birds go full send Hitchcock in a Hobbesian war of all against all, battling each other with an ear-shattering cacophony of screeches, cries and general divebombing mayhem, all of which comes to a head in the hours immediately before dawn. These may be the original Angry Birds. It made me long for an incarnation of Betty Draper in Season One, Episode Nine of Mad Men to fire a warning blast with her shotgun. Better yet, a raptor-enforced infinity pool no fly zone could offer more permanent deterrence without harming the birds. Here in Los Angeles, SoFi Stadium protects its 16 million gallon lake with a falconer and two highly trained Harris hawks. Perhaps a member of the South African Falconry Association could weigh in on this proposed solution, but in the interim have your ear plugs handy when avian mayhem breaks loose. If the birds (or jetlag) do have you up with the lark, head on over the comprehensive, spacious fitness center for an early morning workout. Most properties of this caliber have nice workout rooms, but this takes both cardio and weight training to the next level. There’s even Platefit full-body vibration training available that promises to have your hours-long workout completed in just 27 minutes. What’s more, there is an extensive collection of complementary pre- and post-workout concoctions, fresh and dried fruits, nuts palliative balms and salves, libations, espresso, even chocolate peanut butter smoothies for the taking. You could probably make three square meals a day from the fitness center refreshment bar alone. During my stay, the One&Only Cape Town hosted a diverse roster of guests from near and far. Locals discussing business in the restaurants. Germans attempting (and succeeding) to become as sun-burned as possible as fast as possible (why do they do this?). Middle Eastern teens and 20-somethings vaping with all of their might. Brits in characteristic sharp tailoring sipping cocktails. Americans stopping over on their way to Kruger Park safaris and visits to Victoria Falls. Families with young children taking full advantage of languid, sunny days by the pool. Most of the guests returned the staff’s spirit as best they can with some notable exceptions: Waiter: “Good afternoon! I hope your day is as beautiful as the weather. How are you doing today?” Guest: “Diet Coke.” … Waiter: “I certainly hope you enjoyed your lunch. Can I offer anything else? Guest: “Where’s the spa?” Hmmm. It didn’t feel this guest was fully onboard with ubuntu but maybe his attitude changed after the spa treatments. The Diet-Coke-swilling, spa-seeking malcontent aside, I encourage guests to sample all the culinary offerings. Breakfast is served in Ochre, and if you can tear yourself away from breakfast in bed, I highly recommend visiting in person. The buffet is the largest (and longest) I have ever seen running the gamut from traditional breakfast staples to South African delicacies to even a section of (hopefully post-prandial) candy that would make Willy Wonka jealous. All egg dishes are ordered off the menu and prepared from scratch (I found the “medium” poached eggs to be more on the “hard” side but simply shifted to ordering them “soft”). If you want it for breakfast, if Ochre doesn’t have it, I bet they’ll be able to make it. And the man behind the espresso machine and juice bar is both a consummate pro and extraordinarily fast. His enthusiasm for caffeinating is at once infectious and laudatory. Lunch, snacks, afternoon tea, drinks or dinner in the Vista Bar and Lounge earns its moniker. Ever-changing views of Table Mountain unfold through the four stories of glass behind the bar. The poolside restaurant Isola (available only to in-house guests) offers Mediterranean favorites with a South African twist. Don’t miss the gyros or Messe platter. If you can’t snag a seat outside on the terrace, fear not: the entire front glass wall of the restaurant can be slid out of the way to bring the outdoors in. Finally there’s the only Nobu in South Africa (it used to be the only Nobu on the continent of Africa but now there’s a Nobu hotel in Marrakech). You’ll find all the familiar favorites like Miso Black Cod and Yellowtail sashimi with jalapeño, along with some specialties you won’t find elsewhere. This is good place to indulge: any dish you select will be 1/3 to ½ less expensive than if you were at Nobu in Malibu or Lana’i, let alone Tokyo or London. Which brings up another point. Due to currency arbitrage, many guests will find Cape Town less expensive than home, especially for dining. The current minimum wage in South Africa is ZAR25.42, one of the lowest in the world. I am by no means suggesting the OneandOnly pays its staff minimum wage, but at current exchange rates the minimum wage works out to $1.36/hr vs. say, $20/hour minimum for food service workers in Los Angeles. If you experience professional – or likely even exceptional – service, consider erring on the side of generosity when tipping. A small gesture on your part may have more of an impact than you might anticipate. Outside of the resort, there’s a lot to explore in the Mother City. Three cheers to the concierge staff – including one of only three members of the storied Les Clefs d’Or in the city – that Rumpelstiltskined an itinerary out of thin air that included exploration ranging across #1 must see site Table Mountain, penguins, wineries in Constantina, beaches, the southwestern-most point on the continent of Africa in the Cape of Good Hope Nature Reserve, Kirstenbosch Botanical Garden, Robben Island (unfortunately skuttled due to high seas), the historic Bo-Kaap neighborhood, a mini-safari, hip restaurants and local coffee shops alike. They fit all of the pieces together like a complex jigsaw puzzle creating a gestalt greater than the sum of its constituent components. A word of advice about Table Mountain. Everyone who visits Cape Town visits Table Mountain, as they should. This is one magnificent mountain with 2,200+ species of plants – more than in all species in North America and Europe combined! Nelson Mandela called Table Mountain “a gift to the Earth.” There’s plenty of space up on top of the table, but unless you want to hike the 3,500 feet up, you’ll need to take the cable car. And to take the cable car, you’ll need to wait in line. This can be “step right up” or a Splash Mountain at Disneyland-style queue. The morning I was set to visit, the cable car was out of service on a wind hold. When it finally opened, the line was up the street, down the street, across the street, up the stairs and then into the station. I’d estimate about a 2+ hour wait. But there is another way. If you’re willing to pay double the price, you can skip the line with a “Fast Track” ticket. It could be a waste, or save you lots of wasted time. You have to ask yourself, “Do I feel lucky?” Back at the hotel, the One&Only appears to be thriving fifteen years on from its opening, defining its clientele as “discerning, well-travelled and accomplished people who are increasingly seeking authenticity and exceptional, money-can’t-buy experiences.” In addition to these folks, occasionally a piker like me slips under the radar, and maybe you can too. Chances are you’ll enjoy a transformative experience – and ubuntu -- you didn’t even know you were looking for.
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Date of stay: February 2024
Value
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Trip type: Travelled as a couple
Room Tip: To access the pool from the main hotel without walking through the Vista Bar, take the elevators...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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wanita w wrote a review 5 Mar
Cape Town Central, South Africa1 contribution
+1
I would firstly like to commemorate and congratulate you at an absolutely amazing, tranquil and just spectacular magical venue. Upon entering the spa, I was immediately teleported into a space of tranquility and bliss like vibes. My entire being leaped and bubbled with shear utter bliss. The goddess in me was doing triple cartwheels, being greeted by the friendly host Carmilita, with a huge smile and a warm welcome. Which immediately made me feel right at home and part of the family I was absolutely delighted with this.  It was the entrance that did it for me first impressions last, they say, right down to the ambiance and aroma including the chilled glass of water infused with cucumber and mint that tickled my senses and allowed my inner goddess to go yes and thank you. The host invited me on a tour of the facilities which I must acknowledge was like stepping into a magical universe. I do believe that when someone does something with passion it creates a ripple that allows one to experience the magic of the space and Carmilita was exceptional. Every single space I was taken into just took my breath away the only thing that I could vocalize was wow! Right down to the aroma in the air made all my senses burst into bliss, in all honesty my favorite nook in and around the spa I must admit was the hidden gem garden vibe surrounded with trees and soft seating. The changing rooms were inviting and welcoming and boasted a sense of luxury, comfort and relaxation again wow! But the grammy definitely goes to Kamo my therapist absoloodles she was phenomenal. I have never dosed off when a therapist massaged me but this magical being she was definitely the cherry on the cake. The manner and professionalism in which she welcomed me and carried herself was next level I can simply say. She was so tuned in that she knew exactly where to press and the exact amount of pressure the particular part of my body required and needed. I can say with confidence in no unambiguous terms The One & Only Spa is the one that stole my heart in every sense. Just what my inner goddess needed I thoroughly enjoyed every experience and every facility at the spa and resort right down to the floating pool that made me magically levitate 🙂. Isola just what the name translates Island of magic, where I had a mouth-watering lunch just tantalizing to my palette, I had the best Grilled Kingklip. To end I would like to say that what makes any establishment great is the people, especially when done with passion and precision when you have staff that is passionate about what they do it makes any establishment run like a well-oiled machine. I hope one day soon I get to enjoy the blissful experience at The One & Only until then thank you so much for just what I can say was truly a magical experience my visit to your spa definitely exceeded my expectations.
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Date of stay: January 2024
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Trip type: Travelled solo
Room Tip: Make your trip memorable stop by The One & Only resort & Spa. I cannot write a review about the...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 1 week ago
Dear 982wanitaw, We are truly delighted to receive your heartfelt feedback regarding your recent visit to our spa and resort. Your words bring us immense joy and fill us with pride and gratitude as we continuously strive to create enchanting experiences that leave a lasting impression. It is heartwarming to learn that from the moment you set foot in our tranquil space, you were embraced by a sense of sheer bliss and utter relaxation. Your satisfaction is our utmost priority, and we are thrilled to have provided you with a sanctuary where you could unwind and rejuvenate. Carmelita, Kamo and the rest of our dedicated team will be elated to hear your feedback and know that they were able to create a phenomenal experience for you. Your recognition of our team's passion and dedication truly resonates with us, as they are the heart and soul of our establishment. Thank you once again for taking the time to share your experience with us. We eagerly anticipate the opportunity to welcome you back soon and provide you with another unforgettable experience. Your satisfaction is our greatest reward, and we cannot wait to create more magical moments with you. Best, Anne Scott, General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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the_stoddarts wrote a review 2 Mar
Sydney, Australia2109 contributions387 helpful votes
+1
We loved the hotel from the minute we walked into it; the large entry area overlooking the bar and out to the marina and Table Mountain was stunning. We booked a Marina Table Mountain Room (304) which was just AMAZING. Huge bedroom area with King Bed and spectacular views over the hotel to the Mountain. A very large bathroom with twin sinks, large bath, and huge shower with separate toilet. All towels and bed linen were fabulous and the bed so comfortable. Lots of storage and a dressing table. Shame we were only there for four nights. The balcony was a perfect place to just sit and relax and for the nightcaps! The location was perfect; an easy, and safe, stroll to the V&A Waterfront with its vast selection of bars, restaurants, shops, etc. The pool area was relaxing although service was a little random. The included breakfast was very good and loved the indoor and outdoor dining table options. We had a very good Negroni each in the bar but did not eat dinner in the hotel. All staff were friendly, always with a happy greeting and we would highly recommend this hotel when staying in Cape Town.
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Date of stay: February 2024
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 weeks ago
Dear the_stoddarts, Thank you very much for your insightful feedback regarding your recent stay at One&Only Cape Town. It brings us immense joy to know that you thoroughly enjoyed your time with us, and that our facilities surpassed your expectations. We eagerly anticipate your return so that you may indulge in the abundant delights that our dinner experiences have to offer and will ensure to have a Negroni ready for you each evening. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dave C wrote a review Feb 2024
Dublin, Ireland3 contributions
We had an amazing stay in the One&Only Cape Town last December. It is a seriously impressive hotel from the minute you walk into the breathtaking foyer with Table Mountain looming large right in front of you. An initial mix up about rooms was brilliantly handled by Lungi who sat myself and my daughter down for a comped lunch and drink while my wife sorted it our with the staff. Lungi was super helpful throughout the trip as were the other staff. The room was really comfortable, again with amazing views, and briiliantly kitted out for a little toddler with a selection of toys ready for her to play with as well as a mini dressing gown and slippers. We really enjoyed the kids club too. The lady working there went above and beyond to make our little lady have the best play time. The hotel is in a perfect location to explore the V&A Area and Greenpoint and you have a lot to do within a 10 minute walk The breakfast buffet was pretty epic but i would recommend sticking to the buffet as some of the hot food options were a little disappointing. Really enjoyed the Malay food section. Lots of lovely fruit and healthy options for kiddies too. Last but not least the Pool area is really really cool and the Spa looked amazing too even if i did not get any treatments this time. I really enjoyed spending a few hours and having a cocktail or two there. It is not cheap by South African standards but it was a great experience.
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Date of stay: November 2023
Value
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Service
Trip type: Travelled with family
Room Tip: Noma a little overrated
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 2 weeks ago
Dear Q6999IAdavec, Thank you for staying with us and taking the time to share your reflections of the experience. We could not be happier to read that you and your family had an amazing stay with us and that an initial error was swiftly resolved by Lungi. We look forward to welcoming you back so that you may experience our Spa Island whilst your little lady returns to KidsOnly for another epic adventure with our team. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Patty B wrote a review Feb 2024
Nashville, Tennessee1472 contributions768 helpful votes
The One & Only was the highlight of our trip to Cape town. It is hard to describe how wonderful this hotel is, it is truly beyond words. From the moment we arrived, quite late from a flight from Atlanta/Johannesburg to entering our gorgeous room. Absolute perfection. We were greeted with a beautifully decorated cake, champagne and assorted treats for our anniversary. The room was so comfortable, bedding, furnishings all beautiful. Our room faced Table Mountain so we had a spectacular view. Breakfast each morning was delicious served by the most wonderful caring, friendly, attentive staff. The bar is breathtaking with skilled bartenders making drinks, again, everyone is so nice and treats you like a special guest. Our concierge Lungi was fantastic. She took care of all our needs without hesitation. Nothing was too much trouble for this special person to handle. We truly felt like a member of her family. The staff at One & Only is unmatched. It is the best we have found anywhere in the world. Make sure you visit the pool. It is fabulous. We had a nice lunch and drinks. They give you great products, sunscreen, skin refreshers, cloths for your glasses, nothing is overlooked. We love the hats, bag and leather binder that were gifts in our room. I am so happy we chose this hotel. It is simply the only place to stay in Cape Town.
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Date of stay: January 2024
Value
Location
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Trip type: Travelled as a couple
Room Tip: Get a room facing Table Mountain. Don't miss a visit to the pool, it is superb.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 4 weeks ago
Dear 119pattyb, What a magnificent review! I am lost for words. We are delighted to read that your experience with us was memorable. It brings us great joy to hear that your stay was simply amazing, as this is what we strive for with our guests. We appreciate the detailed, wonderful feedback, and we look forward to welcoming you back again soon. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Brian L wrote a review Jan 2024
Boston, Massachusetts51 contributions29 helpful votes
Wonderful hotel situated beautifully when the V&A harbor area. Staff could not be friendlier. Great food, great ambiance, super comfortable beds, lovely gym. Breakfast is enormous and included....can be brunch or a al carte or a combination. Beatiful central bar off the main lobby that is great for a pre-dinner drink of a nigh cap. Easy access to great shopping, walking, restaurants and live entertainment. I would highly recommend.
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Date of stay: January 2024
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Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 1 Feb 2024
Dear C423GCbrianl, Thank you for staying with us and taking the time to share a review of your experience. I could not be happier to not only know you had a wonderful stay with us, but that you would recommend us - this truly brings me such joy. We hope to welcome you back soon for another lovely experience! Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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AbeLincoln115 wrote a review Jan 2024
Berkeley, California173 contributions165 helpful votes
I have visited all six continents in a single calendar year and stayed at some pretty phenomenal hotels around the world. But I am struggling to find the words to aptly describe my truly remarkable weeklong visit to this unforgettable hotel. To begin with, the O&O has an extraordinary location adjacent to the trendy V&A waterfront near Cape Town’s harbor so much of what one might want to visit is within a stone’s throw anyway. It’s also an imposing structure almost dominating the neighborhood and once you enter the building you are welcomed by the cavernous Vista Bar and Lounge with Table Mountain visible in the distance. It’s a truly grand entrance that will surely take your breath away. I was lucky to be upgraded to an enormous suite on the top guest floor with, count them, three balconies with amazing views of the hotel’s private island and the surrounding apartment complexes, and Sentinel Hill. The suite included a dining table, huge living room, spacious bedroom with two huge lounge chairs, and a large bathroom with egg-shaped tub. The suite included a walk-in closet and guest bathroom as well, giving me plenty of room to spend a glorious week in. Breakfast in the cavernous Ochre restaurant (now restricted to serving breakfast) offered more choice than I have seen almost anywhere else. Besides the usual fare of fresh fruit, pastries, Danish, breads of every shape and size, sliced meats, fresh oysters, salmon and lox, and cereals, there were a number of vegan and gluten-free options, and a wide range of creative hot dishes from the printed menu. And did I mention that the offerings included local specialties such as pickled fish, koeksisters, chicken biryani, lentil curry and beef babootie! My cup ranneth over too with their green juice found everywhere in Southern Africa and their beet(root) juice. I had a memorable dinner at Nobu with artfully crafted fish dishes, and several lunches at Isola, the middle eastern fare restaurant on the private island by their wonderful outdoor pool. The gyros dish was spectacular and a truly elevated version of the Greek street classic. At the Vista bar, which is really the most accessible place to eat at in the hotel, I had the Fish and Chips three times that week, and usually ended my day with the velvety smooth vanilla milkshake that cost all of 85 rand (about $4). So yes, the O&O hotel provided an unforgettable week stay for me for all of the above reasons, but one of their greatest attributes is the extraordinary (sorry, I keep using this word) levels of personal service by their staff at every level. My check-in was conducted by Taren, who quickly became my go-to person for almost every need. Taren didn’t just respond as one would hope for, she oftentimes went above and beyond. As an example, because I had a slight knee injury, I asked her to send up some ice to my room as I had requested of others during my stay. What came to my room shortly afterwards were two neatly vacuum-packed ice bags that provided me many hours of subsequent relief. It was the kind of thoughtful gesture that I came to appreciate from her many times during my stay. Manager Shirley ran a great breakfast operation downstairs in the Ochre restaurant. She remembered me by name and so did so many of the other waitstaff there. Two in particular, Shameeza and Phumula, engaged with me every time, not just about my need for food but about my sore knee and one major excursion I had mentioned to them before. The restaurant became like the tv bar CHEERS ‘where everyone knows your name.’ Similarly I met Luvo, the hotel’s knowledgeable and very engaging sommelier, who was another of the hotel’s superstar staff. I’ve run out of superlatives to describe the O&O hotel in Cape Town but I hope by now you get my drift. It’s a luxury hotel with luxury prices and service to match. And I wouldn’t dream of staying anywhere else whenever I return to Cape Town.
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Date of stay: January 2024
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Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from OneOnly CapeTown, Owner at One&Only Cape Town
Responded 22 Jan 2024
Dear AbeLincoln115, Your review truly warms my heart. It brings me great joy to know that my team were able to meet your expectations and go above and beyond to ensure you had a world-class experience with us in all aspects of your stay. I am very grateful to you for taking the time to share your thoughts and reflections of the stay with such detail and we all look forward to welcoming you back to One&Only Cape Town in the near future. Best, Anne Scott General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Cape Town Central area.
PRICE RANGE
£716 - £1,018 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
one&only cape town hotel cape town central, one and only cape town
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
131
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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ONE&ONLY CAPE TOWN - Updated 2024 Reviews (South Africa)

Frequently Asked Questions about One&Only Cape Town
Which popular attractions are close to One&Only Cape Town?
Nearby attractions include HintHunt Cape Town (0.1 miles), Watershed (0.2 miles), and Two Oceans Aquarium (0.08 miles).
What are some of the property amenities at One&Only Cape Town?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at One&Only Cape Town?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at One&Only Cape Town?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at One&Only Cape Town?
Yes, secured parking and valet parking are available to guests.
What are some restaurants close to One&Only Cape Town?
Conveniently located restaurants include Dash Restaurant & Bar, Signal Restaurant Waterfront, and Ginja.
Are there opportunities to exercise at One&Only Cape Town?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does One&Only Cape Town have airport transportation?
Yes, One&Only Cape Town offers airport transportation for guests. We recommend calling ahead to confirm details.
Is One&Only Cape Town located near the city centre?
Yes, it is 0.8 miles away from the centre of Cape Town Central.
Are any cleaning services offered at One&Only Cape Town?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at One&Only Cape Town?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.