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Traveller (291)
360
Panoramas (9)
Dining (33)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
A five-star hotel in the heart of Cape Town, the Pepperclub Hotel offers 210 luxury rooms, with breath-taking views of the harbour, Table Mountain and Signal Hill. This central property brings together innovative design, high-end amenities and attentive service, to provide a five-star guest experience like no other. Ranging from spacious Deluxe Studios to our magnificent Penthouse, all rooms boast luxury finishes and amenities, with many also featuring balconies, free-standing baths and sweeping views of the city, mountain and harbour. Exceptional service comes standard, as does complimentary wi-fi, bathrobes and slippers, satellite TV and air conditioning, among other in-room features. From museums and art galleries, to world-class restaurants and local attractions, the city centre provides an endless variety of choices for travellers looking to explore Cape Town.
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Property amenities
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Spa
Breakfast included
Airport Transportation
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Wheelchair access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Luxury
HOTEL CLASS
1,289Reviews
482Photos
13Q+A
100Room tips
Traveller rating
  • 600
  • 448
  • 145
  • 51
  • 45
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Popular mentions
The rooms are spacious, luxurious and very reliable Wi-Fi. Had ostrich, sweet potato puree and vegies for dinner, the whole meal was Michelin standard and to top it up the Chef came to enquire and chat to us. The breakfast was also out o this world.
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Response from Emily-Jane0815, Guest Relations Manager at Pepperclub Hotel
Responded 6 days ago
Good Day, Thank you for your outstanding rating and feedback. We are so happy that you experienced our amazing offerings in our restaurant Copa and thoroughly enjoyed each meal! We have shared your feedback with our F&B team as well as the chef! Thank you again and we look forward to welcoming you back again. Sincerely, Emily Jane
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Excellent small hotel with a serviced apartment feel but with all the usual hotel facilities. Great service and a great location to explore Downtown and the many restaurants and cafes in the area. Highly recommended for a few days stay in Cape Town.
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Review collected in partnership with this hotel
Response from Emily-Jane0815, Guest Relations Manager at Pepperclub Hotel
Responded 6 days ago
Good Afternoon Mark, Thank you for taking the time to review Pepperclub Hotel. We are so pleased to learn that you enjoyed the service from our wonderful staff and you had an opportunity to explore our beautiful surrounding areas. We greatly appreciate your recommendation and we look forward to welcoming you back to Pepperclub Hotel. Sincerely, Emily Jane
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We stayed here for 4 nights upon our arrival from London to Cape Town. It is easy to find with a satnav and has good parking facilities. The room was comfortable and clean. I personally didn't like the bathroom and toilet set up. They were separate and had glass doors.
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Response from Emily-Jane0815, Guest Relations Manager at Pepperclub Hotel
Responded 6 days ago
Good Afternoon Devinelisette, Thank you for review and sharing your feedback with us. We are so pleased to learn that our staff provided you with memorable service, and went above and beyond to meet your expectations. As for your additional feedback we will definitely look at your suggestions and share with our teams. I would love to update your profile to ensure that we can allocate you a room with less noise and with a different bathroom setup if you choose to return. Overall I am pleased that you had a nice stay with us and we appreciate your rating! Thank you again and we hope to welcome you back to Pepperclub Hotel. Sincerely, Emily Jane
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Very good acomodation. We like about transfer to Waterfront. I think the kitchen should have the utensils. The bathroom of one of the rooms has no shower. The apartment is very nice. The breakfast is wonderful.
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Review collected in partnership with this hotel
Response from Emily-Jane0815, Guest Relations Manager at Pepperclub Hotel
Responded 1 week ago
Hi Walniza, We hope you had a wonderful stay while you were visiting Cape Town and thank you for sharing your feedback with us. We are so pleased that you enjoyed your accommodation and we have definitely made note of your suggestions. Thank you again for your feedback and we hope to welcome you back again in the near future. Sincerely, Emily Jane
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This hotel is centrally located with excellent very large modern rooms and an excellent panoramic view from it's windows and balcony with an excellent powerful shower and a small kitchenette very comfortable bed with maid room services twice a day, full-size bath towels and an
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Response from Emily-Jane0815, Guest Relations Manager at Pepperclub Hotel
Responded 1 week ago
Good Afternoon Gabriel, Thank you for your outstanding review of Pepperclub Hotel and sharing your experience with us. We are so pleased you had a memorable stay with us and enjoyed everything from our rooms, views, restaurant, and complimentary shuttles. We definitely look forward to welcoming you back to Pepperclub Hotel. Sincerely, Emily Jane
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Album Categories
All photosTravellerRoom & SuiteDining Pool & Beach
Professional photo exclusively commissioned by TripAdvisorPepperclub Hotel
The Two Bedroom Deluxe Suite at the Pepper Club Hotel & Spa
Professional photo exclusively commissioned by TripAdvisorPepperclub Hotel
The Studio Deluxe at the Pepper Club Hotel & Spa
Photo provided by managementPepperclub Hotel
Views from our Presidential Suite with Table Mountain in the background.
Photo provided by managementPepperclub Hotel
Photo provided by managementPepperclub Hotel
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Good morning, Thank you for your inquiry. Our Hotel is centrally located surrounded by various bars and restaurants. There is a supermarket within walking distance from the hotel, or if you would like to take the shuttle to waterfront there is also a variety of selections. Our Complimentary Shuttles run every two hours starting at 10h00am to 22h30pm to V & A Waterfront, as well as to Camps Bay Beach starting at 11h00 and the last one returning to the hotel at 17h30. We offer our Odeon Cinema, Gym, Sauna, Pool, and Wi-fi all complimentary to our guests as well as access to the spa at additional cost. There are also many tours you can experience with our partnered companies that will pick up and drop off at the hotel. If you would like our Concierge team would be more than happy to explain and book any tours for you during your stay. If you have any other questions please let me know and I would be more than happy to assist. I hope this information is helpful and we hope to have the opportunity to welcome you to Pepperclub Hotel. Thank you. Emily Jane
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i was there in early fab 2018 they told us about water restriction and politely ask us to save water. and they removed the plug of the bathtub
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Hi Tarek, We do have a transfer service to and from Cape Town International Airport. This needs to be pre-booked and is at additional charge. Our complimentary scheduled shuttles are to and from the V&A Waterfront and Camps Bay beachfront. Kind regards. Pepperclub Hotel & Spa PR Manager
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I didn't see a car park... but seems to be car spots in streets nearby.
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Breakfast is served from 06h00 to 10h00
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"The room I was in 1221A is near the Long street side so there was a bit of noise on Thursday. but a could sleep."
"Be aware some rooms experience the daily call to prayers from 4am."
"Room with Table Mountain/Lion's Head view on a higher floor = great views and more quiet"
"Ask for a room with a mountain view. Our suite was # 1709"
"mountain facing rooms with balcony's are great"
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PRICE RANGE
US$129 - US$340 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
pepper club luxury hotel cape town centralpepper club luxury hotel and spa
LOCATION
South AfricaWestern CapeCape TownCape Town Central
NUMBER OF ROOMS
210
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