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Pepperclub Hotel & Spa

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Pepperclub Hotel & Spa
Pepperclub Hotel & Spa
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762 Reviews from our TripAdvisor Community

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Showing 675: English reviews
Glasgow, United Kingdom
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 2 days ago NEW

First stay here and will not return. Location is good but the service delivery just not good enough. First morning, no hot water from the tap just a dribble and curtains would not close at the top meaning the morning sun honed in like a laser to me on the bed early morning. Reported both to reception but neither fixed... More 

Helpful?
Thank macraes37
Johannesburg
Level Contributor
82 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 2 days ago NEW

I stayed here in March 2016 and we really enjoyed our stay at this hotel. The location is great if you want to explore the city centre on foot, you are on the doorstep of long street and can visit all the interesting bars etc on this street. The noise from long street may be a factor if you are... More 

Helpful?
Thank Piets
Greater Johannesburg, South Africa
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

The Pepper Club Hotel! What a gem! Nestled in the city central where all the young and hip people come out to play. The service was incredible: from the butlers to the house keepers, it was proper 5 star treatment. The beauty of such class was that it was extremely affordable. Central to various places of entertainment, such as malls,... More 

Helpful?
Thank Kefiloe S
Johannesburg, South Africa
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Great 5 star hotel. Rooms are spacious. Staff is very friendly. Centrally located. It is tough to move around the hotel especially if you are all not located on the same floor. However this is a great hotel , you will not regret it.

Helpful?
Thank keabetswen
Bournemouth, United Kingdom
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 week ago via mobile

This was our first Hotel in South Africa and from the moment we walked through the door, received a hot towel and a glass of sparking wine we were made to feel very special.. The hotel is clean and decorated with class.. The staff can't do enough for you, our room was very big with balcony nearly the same size!!..... More 

Helpful?
Thank Simonkay66
Swansea
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 2 weeks ago

A very comfortable hotel well located in Cape Town. All the staff are outstanding with nothing being too much trouble for them an all done with efficiency and a friendly smile. breakfasts excellent and a pleasant lounge and bar area. Particular praise to the concierge Bin and his assistant Olga. Bin most knowledgeable and helpful, again nothing too much trouble... More 

Helpful?
Thank Ret-Doc-Swansea
1 review
Reviewed 2 weeks ago via mobile

What makes this hotel superb is the amazing staff! My husband and I stayed at the hotel from Nov 6th to Nov 15th From day one, the hotel staff provided exceptional service Lloyd, one of the Restaurant Managers, was so sweet and made us feel right at home! Bin, Mary and Jacques from the Concierge provided great recommendations and were... More 

Helpful?
Thank Moniaa22
Level Contributor
22 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago via mobile

Great hotel. Very good service, I'd stay here again in a heartbeat. Lovely door staff and facilities are great. Check in was very smooth, although the lifts are terrible, we were often left waiting more than three minutes.

Helpful?
Thank MarkGlobalCitizen
Cape Town
2 reviews
Reviewed 4 weeks ago

Really loved staying at the Pepperclub in Cape Town. The most impressive part of the experience for me was the staff, without exception were outstanding. They were there to serve and it was delightful engaging with them. Otherwise, the location is great if you like being downtown. Easy walk to many nice restaurants, and small drinking places (kind of pubs).... More 

Review collected in partnership with this hotel

Helpful?
Thank K.C. D
Cape Town
1 review
Reviewed 4 weeks ago

The rooms were run down and the maintenance of the rooms was poor- Room 306. The linen appeared tired, the TV remote was falling apart, the water in toilet cistern ran all night, the shower water ran down the toilet floor- it was slippery. Sleep was disturbed with noise from Long Street early hours though settled down. The hair dryer... More 

Review collected in partnership with this hotel

Helpful?
Thank bekezelan2016

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Free Breakfast
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Bound by Loop, Long, Pepper and Bloem Street, Pepperclub Hotel & Spa is situated in the heart of bustling Cape Town and at the foot of renowned Table Mountain and Lions Head. The hotel not only offers the ideal location, but also five star comfort and personalised service to suit the needs of both leisure and business travellers. Inspired by New York's chic interiors, the hotel consists of 210 generously appointed suites, all of which include spectacular views of Cape Town. Facilities at the hotel include, among others, the intimate Odeon cinema, a fully-equipped gymnasium and a swimming pool with panoramic views. Cayenne Spa, tucked away on the 8th floor of the hotel, offers sanctuary for guests with its modern aura and eclectic menu of modern treatments. Located on the ground floor is Pepperclub's exclusive Paparazzi Bar & Lounge and in-house restaurant, Sinatra's, which combines a stylish and modern setting with a menu inspired by European continental cuisine. The hotel also offers guests scheduled complimentary shuttles to the V&A Waterfront and Camps Bay, home to one of South Africa's most beautiful and picturesque beachfronts. It is here that you will also find our beach club facilities. Hotel guests will have exclusive VIP access to the beach club's showers, private lockers and changing and restroom facilities. ... more   less 

Additional Information about Pepperclub Hotel & Spa

Address: Cnr Loop and Pepper Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: £142 - £427 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Pepperclub Hotel & Spa 5*
Number of rooms: 195
Reservation Options:
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Also Known As:
Pepper Club Luxury Hotel Cape Town Central
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel & Spa Cape Town, South Africa
Hotel Style:
#22 Spa Hotel in Cape Town Central
#39 Business Hotel in Cape Town Central
#44 Luxury Hotel in Cape Town Central
#48 Family Hotel in Cape Town Central
#50 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Pepperclub Hotel & Spa staff and other travellers.
9 questions
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Questions? Get answers from Pepperclub Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for higher floors and view a view of table mountain”
 of 5 bubbles Piets, 30 Nov 2016 | Read review
“The higher the floor, the more amazing the view!”
 of 5 bubbles kefil0es, 21 Nov 2016 | Read review
“14/15th floor facing Table mountain”
 of 5 bubbles Ret-Doc-Swansea, 18 Nov 2016 | Read review
“Get as high up as possible for quiet room”
 of 5 bubbles mikebY9228WP, 22 Oct 2016 | Read review
“make certain the airconditioning, tv and bedside lamps actually work before accepting the room. ”
 of 5 bubbles Uri108, 7 Sep 2016 | Read review
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