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Hilton Cape Town City Centre

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Hilton Cape Town City Centre
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1,189 Reviews from our TripAdvisor Community

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Showing 1,028: English reviews
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Adelaide, Australia
Reviewed 2 days ago NEW

Value for money for Hilton Honours members. Breakfast food great. Staff friendly and helpful. General warning on Cape Town - still unsafe to walk in the streets at night. Take a cab. My necklace was grabbed from my neck about 500 metres from the hotel, walking along the main street. We were not harmed but the experience was unpleasant.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank annalF6356RT
New York City, New York
HOTEL’S FAVOURITE REVIEW
Reviewed 2 weeks ago

I was a little nervous about this hotel when we drove in from the airport, but it far exceeded my expectations. It is in the business district so at night there isn't a lot going on and, due to construction, it initially looked a little shady. I couldn't have been more wrong. We were in cape town for a variety...

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Helpful?
Thank anthonyshay
About Hotel's Favourite Review
Management response:

Dear anthonyshay, Thanks for our review! It was our pleasure to have you and your wife with us and we're delighted to hear how much you enjoyed your time. Keep us posted on your next visit. Thank you once again for your comments. Hilton Cape Town City Centre Carol Mc Calla Business Development Coordinator CPTCC_MKT@hilton.com

Zürich, Switzerland
Reviewed 2 days ago NEW

In general it was a very good stay at the Hilton City Center. The staff was friendly especially the consierge Paul, Isaak and Thafir. They helped us out with booking tours and catching taxis. The hotel is good lokated even some think Boo Kap is not a safe area. We felt always safe and welcomed in this area. The breakfast...

Review collected in partnership with Hilton Hotels & Resorts
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Thank sarandap2017
manchester, United Kingdom
Reviewed 3 days ago NEW

was my first stay in cape town my stay at the Hilton was amazing nice clean hotel in central location ,have a complemenrty bus to the va waterfront every hour.gym is open 24 hours,staff were very helpfull

Review collected in partnership with Hilton Hotels & Resorts
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Thank 115arshedm
Reviewed 6 days ago NEW

A pleasant hotel to relax in after a busy adventure in the bush or in the city. the people were friendly and the scenic and food venues great. All my needs were met and I would love to return one day.

Review collected in partnership with Hilton Hotels & Resorts
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Thank R6946NDbarbaral
Bristol, United Kingdom
Reviewed 1 week ago

The hotel will be very nice however there are extensive works being carried out in the entrance and reception areas. These works were not being published when I booked the room. I also had issues with the airport transfer as it was 40 mins late which caused me late for my first meeting.

Review collected in partnership with Hilton Hotels & Resorts
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Thank darrencF2808VU
Jalandhar, India
Reviewed 1 week ago

This hotel is great to be at. Clean, nice size room with a view of table mountain. Breakfast was excellent with many varieties to choose from. Staff was very helpful and always there for you for no matter what with a big smile. Pool and gym are good enough for a daily workout. The location of hotel is great, very...

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Thank nik1534
Townsville, Australia
Reviewed 2 weeks ago

We stayed at the Hilton Cape Town City Centre for 4 nights and could not fault the room or service. We had seen some less than complimentary reviews on Tripadvisor so we were worried that it might not be up to 5-star standard, but it was that - and more. The room was modern and spotlessly clean, all the staff...

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Thank Aussie8869
Jupiter, Florida
Reviewed 2 weeks ago

Although the hotel was in the process of renovating the lobby area it did not impact us at all. Our suite was nicely furnished and had all amenities you expect from a 5 star hotel. Very friendly staff and a helpful concierge

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Helpful?
Thank Flyingplumber
Management response:

Dear Flyingplumber, Thanks for your review and recent stay! We're happy to hear you found our location convenient and could walk to many iconic attractions. We can't wait to welcome you again soon. Thank you once again for your comments. Hilton Cape Town City Centre Carol Mc Calla Business Development Coordinator CPTCC_MKT@hilton.com

Sydney, Australia
Reviewed 3 weeks ago

Modern spacious room with all facilities ,looking out to Table Mountain and down into the Malay quarter.For an international hotel its dining facilities are poor.The only restaurant serves Indian food and no alcohol,it is quite dark and decor very unappealing.When we asked reception for a an a la carte restaurant that served alcohol we were sent to the bar by...

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Helpful?
Thank Linda J
MarcSchumacher, Business Development Coordinator at Hilton Cape Town City Centre, responded to this review

Dear Linda J, We appreciate your review. We are disappointed to hear of your experience with our Mezbaan Restaurant as well as laundry service. This is not the level of service we wish to provide to our guests. Your feedback will give our Executive Management Team for their efforts in improving our offerings. If your travels bring you back to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
About the property
  • Wheelchair access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Located in the heart of South Africa's second largest city at the foot of Table Mountain, the Hilton Cape Town City Centre hotel is only 20 minutes from Cape Town Airport and is close to many shops and businesses, the wine district, a variety of beaches and the National Parliament. All of the modern Guest Rooms at this Cape Town hotel boast large windows, 32-inch LCD TVs and complimentary wireless internet access. Upgrade to an Executive Room for stunning views of Table Mountain or the city and access to the Executive Lounge, with complimentary breakfast, canapés and drinks. Hold a conference for up to 120 guests in one of 6 meeting rooms or 2 board rooms, which offer the very latest in audio/visual technology and ensure your event is a success with our business center. Indulge in an all-day dining experience in the elegant Mezbaan restaurants(Halaal certified by ICSA) and sip cocktails and relax with a fragrant shisha pipe in the exotic Signal Hill Terrace Lounge and Restaurant. Work out in our Fitness Center or soak up the glorious South African sunshine and stunning views of the Bo-Kaap and Table Mountain in the outdoor swimming pool. ... more   less 

Additional Information about Hilton Cape Town City Centre

Address: 126 Buitengracht Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central > Schotsche Kloof
Price Range: £117 - £327 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hilton Cape Town City Centre 5*
Number of rooms: 136
Reservation Options:
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Also Known As:
Hilton Cape Town City Centre Hotel Cape Town Central
Hilton Cape Town City Centre South Africa
Hotel Style:
#24 Business Hotel in Cape Town Central
#36 Family Hotel in Cape Town Central
#40 Romantic Hotel in Cape Town Central
#43 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Cape Town City Centre staff and other travellers.
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Questions? Get answers from Hilton Cape Town City Centre staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room with a view of Table Mountain - sensational to wake up to every morning.”
 of 5 bubbles Aussie8869, 10 Mar 2017 | Read review
“Not a hotel I would recommend when there are so many others to choose from”
 of 5 bubbles lindajI7178WR, 2 Mar 2017 | Read review
“Overlooking the pool is probably best with balcony”
 of 5 bubbles PaulineL109, 28 Feb 2017 | Read review
“Have a meal at this hotel if you visit Cape Town.”
 of 5 bubbles DDR1234, 29 Dec 2016 | Read review
“Ask for a room with a view of Table Mountain”
 of 5 bubbles 998marciam, 27 Dec 2016 | Read review
5 of 5