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04/06/2017 05/06/2017
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    Best Western Cape Suites Hotel

    Corner De Villiers & Constitution Street | Zonnebloem, Cape Town Central 8002, South Africa
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    Best prices for your stay
    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$87
          US$63
          Great Deal
          US$65
          US$65
          Traveller (82)
          Room & Suite (46)
          Pool & Beach (9)
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          Overview
          • Excellent22%
          • Very good32%
          • Average23%
          • Poor10%
          • Terrible10%
          Travellers talk about
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Room Service
          Family Rooms
          Bar/Lounge
          Kitchenette
          Concierge
          Pets Allowed
          Business Centre
          Dry Cleaning
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          3.0 Star Hotel
          All hotel details
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          Parliament Hotel
          574 reviews
          #37 of 106 hotels in Cape Town Central
           
          Cape Diamond Hotel
          250 reviews
          #77 of 106 hotels in Cape Town Central
           
          Protea Hotel by Marriott Cape Town Mowbray
          80 reviews
          #76 of 106 hotels in Cape Town Central
           
          Hotel on St Georges
          448 reviews
          #73 of 106 hotels in Cape Town Central
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (302)
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          81 - 85 of 302 reviews

          Reviewed 12 January 2016

          online pics deceptive. suites are older and run down. cleanliness was shocking. cockroach infested. cleaning staff only vacuum on request. no wi-fi in rooms. no clean towels available. bathrooms are outdated and cranky. money was held on our credit card even though payment was made...More

          Review collected in partnership with this hotel
          Thank hoosen720
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear hoosen720, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

          Reviewed 11 January 2016

          We have been using this hotel for the last 8 years and have always had a very good experience. It has however gone downhill, we encountered numerous issues the least of all being the mould and shabbiness of the rooms. We will be looking elsewhere...More

          1  Thank 221teacher
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear 221teacher, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

          Reviewed 11 January 2016

          House keeping needs special attention. All staff very friendly and help full. Maintaince are good and breakfast are excellent very nice and a variety to choose from huge .this is really the place to be at for a holiday in cape town. The view is...More

          Review collected in partnership with this hotel
          Thank Yolande J
          Response from Ma-AfrikaHotels, Manager at Best Western Cape Suites Hotel

          Dear Yolande J, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope...More

          Reviewed 10 January 2016

          The bathrooms were dirty with mold, blood and hair on floors. Toilet paper was only supplied after asking countless times. Carpet was not vacuum cleaned. TV out of order. Furniture old with chipped paint. Roaches roaming about in broad daylight, getting into our luggage.More

          Review collected in partnership with this hotel
          1  Thank V9713JHsharonb
          Response from BWCSH, General Manager at Best Western Cape Suites Hotel

          Dear V9713JHsharonb, Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you...More

          Reviewed 8 January 2016

          I had a lovely stay in Cape town and Best western cape suites had its own highs and lows. The reception staff are very friendly and welcoming though we were not given full details especially about the free shuttle to the waterfront which would have...More

          Thank mkasompe-bwalya
          Response from Ma-AfrikaHotels, Manager at Best Western Cape Suites Hotel

          Dear mkasompe-bwalya, We are happy to learn that you enjoyed your stay at the Best Western Cape Suites Hotel. We value all our guests' comments as these assist us greatly in improving our products and services. Thank you for sharing your experience. We hope to...More

          Parliament Hotel
          574 reviews
          #37 of 106 hotels in Cape Town Central
           
          Cape Diamond Hotel
          250 reviews
          #77 of 106 hotels in Cape Town Central
           
          Protea Hotel by Marriott Cape Town Mowbray
          80 reviews
          #76 of 106 hotels in Cape Town Central
           
          Hotel on St Georges
          448 reviews
          #73 of 106 hotels in Cape Town Central
           
          About
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Breakfast included
          • Room Service
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Breakfast included
          • Dry Cleaning
          • Laundry Service
          • Multilingual Staff
          • Room Service
          • Meeting Rooms
          • Business Centre with Internet Access
          • Concierge
          • Self-Serve Laundry
          • Conference Facilities
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Tennis Court
          Details
          • Price range
          • US$56 - US$133 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Kitchenette ,
          • Family Rooms
          • Number of rooms
          • 123
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Orbitz, Travelocity, Expedia, Booking.com, Hotwire, Agoda, Cancelon, getaroom.com, Priceline, TripOnline SA and HotelQuickly so you can book your Best Western Cape Suites Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • South Africa >
          • Western Cape >
          • Cape Town >
          • Cape Town Central
          • Also Known As
          • Best Western Cape Hotel Cape Town Central ,
          • Best Western Cape Town ,
          • Cape Town Best Western ,
          • Best Western Cape Suites Hotel Cape Town, South Africa
          Add Photo Photos
          Traveller (82)
          Room & Suite (46)
          Pool & Beach (9)
          Dining (6)
          Hotel & Grounds (49)
          Bathroom (5)
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          Questions & AnswersAsk a question
          Michael D
          i am stressing if i should even spend a night at your hotel.. i have read the reviews.. and the correspondence from the hotel is so robotic... makes me fear that there is no heart in feedback which is given..
          11 May 2017|
          What is your answer?
          Posting guidelines
          Submit
          Michael D
          i am stressing if i should even spend a night at your hotel.. i have read the reviews.. and the correspondence from the hotel is so robotic... makes me fear that there is no heart in feedback which is given..
          11 May 2017|
          Answer
          Response from Marketing_and | Property representative |
          Dear Michael D, Thank you for your question. We grant you your concerns. We can only assure you that we strive to accommodate each and every guest as best and professionally as possible. Please note that reviews on... More
          0
          Votes
          ajppfc
          Can anyone advise what room number on the top floors over look Table Mountain.as we would like to request one off these rooms..We like to sit on the balcony and look at the views. We do not want ground floor or lower ground floor rooms. many thanks.
          21 February 2017|
          Answer Show all 5 answers
          Response from Marketing_and | Property representative |
          Hi ajppfcm, Thank you for your question. Please feel free to contact the Reservations Manager/Asst. General Manager, Merle McClarty directly to discuss. All rooms are subject to availability and regrettably, due to a... More
          0
          Votes
          Room Tips
          "Choose a room away from the street...this is a nosy area, for traffic and student noise."
          Read review
          "Go for an upper room location"
          Read review
          "Room with balcony is better."
          Read review
          "Further away than I was to the entrance / exit and reception area."
          Read review
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