We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

The Westin Cape Town

Show Prices
Certificate of Excellence
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Professional photos
The Westin Cape Town
The Westin Cape Town
Panoramas (5)
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

2,123 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for The Westin Cape Town
See the most recent reviews
Showing 1,804: English reviews
New York, NY
Reviewed 2 weeks ago

This is a very typical Westin; large, well appointed rooms, nice bathroom, comfortable beds and linens. The staff was very friendly and the hotel was directly across the street from the convention center where I was attending a meeting. My major issue with the hotel is that I found the concierge staff and business office less than perfect to downright...

 Report
Helpful?
Thank segmd
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear segmd Thank you for your review on our hotel We appreciate your comments regarding the business and concierge centre. Please accept our sincere apologies if it didn’t live up to your expectations. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let us showcase our high...

melbourne
Reviewed 2 weeks ago

Late review - from April 2016 After having had a great time and experienced wonderful hospitality in other parts of South Africa, this was a let down, especially considering this was the most expensive place I stayed at. First - I made the reservation through a third party website. I wanted to make a minor change to include a second...

 Report
Helpful?
Thank melblore
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear melblore Thank you for the review of our hotel We appreciate your comments regarding your recent stay and room change request on arrival. Please accept our sincere apologies if it didn’t live up to your expectations. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let...

Reviewed 2 weeks ago via mobile

Came here for a business meeting and all I have are compliments. The service was very high and the venue is well located near the waterfront but also in front of the convention centre and the centre of the city. There is a free shuttle running every thirty minutes to the waterfront and the staff are very helpful.

 Report
Helpful?
Thank Juan Camilo V
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear Juan Camilo V Thank you for the amazing review of The Westin Cape Town. Our innovative programmes and instinctive service transform every aspect of your stay into a revitalizing experience and we are dedicated to provide an experience that leaves you feeling better than when you arrived. Your positive comments inspire us to create an even better experience for...

Barcelona, Spain
Reviewed 2 weeks ago

I stayed at this hotel on October 2016 to accompanying my husband for a business trip. The journey to south Africa was very long and we needed some rest while reached the hotel. Unfortunately, our room had a problem with the cleaning of the bathroom. As soon as I informed the manager on duty (I think his name was Robin)...

 Report
Helpful?
Thank trippyBarcelonaSpain
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear trippyBarcelonaSpain Thank you for the wonderful comments regarding your stay at The Westin Cape Town. It is always a special and inspired moment to learn that our guests enjoyed our facilities. Providing our guests with excellent service and creating a positive experience that won’t be forgotten is what we constantly strive towards. We appreciate your comments regarding Robin Scott...

Paisley
Reviewed 2 weeks ago

Arrived as part of a group at 12 noon after travelling for 16 hours, room was not ready.so bags were dropped and we went to have lunch in the restaurant on the same floor as the SPA. meal selection was limited but after waiting 2 hours we gave up on the Hake and went to get our room. If you...

 Report
Helpful?
Thank Ian B
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Dear Ian B Thank you for your review on our hotel We appreciate your comments regarding your recent experience during your stay. Please accept our sincere apologies if it didn’t live up to your expectations. Feedback from our guests allow us to continually improve services offered and is noted. We hope that you will return soon to let us showcase...

Benoni, South Africa
Reviewed 3 weeks ago via mobile

 Report
Helpful?
Thank Whctree
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Reviewed 3 weeks ago via mobile

 Report
Helpful?
Thank Pingvs1285
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Westport, Massachusetts
Reviewed 3 weeks ago

 Report
Helpful?
Thank ptmarts
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

SW London
Reviewed 3 weeks ago via mobile

 Report
Helpful?
Thank R1der
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

Braintree, United Kingdom
Reviewed 3 weeks ago

 Report
Helpful?
Thank KenS92
The_Westin_Cape_Town, Manager at The Westin Cape Town, responded to this review

1,056 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (702)
Viewed
Pool/Beach Area (22)
Viewed
Bathroom (54)
Viewed
Room/Suite (163)
Viewed
View from Room (65)
Viewed
Hotel & Grounds (88)
Viewed
Dining (54)
Viewed
Family/Play Areas (6)
Viewed
Business Centre/Function Rooms (2)
Viewed
0:48
Videos (1)
Viewed
Other (247)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (239)
Viewed
Amenities (47)
Viewed
Executive Delux Room (46)
Viewed
Grand Delux Room (41)
Viewed
Junior Suite (50)
Viewed
Pool (6)
Viewed
Dining (34)
Viewed
The Hotel (15)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (115)
Viewed
Hotel & Grounds (21)
Viewed
Pool/Beach Area (11)
Viewed
Business Centre/Function Rooms (23)
Viewed
Dining (22)
Viewed
Room/Suite (18)
Viewed
View from Room (2)
Viewed
Bathroom (1)
Viewed
Other (17)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Cape Town Central hotels
0.1 mi away
Southern Sun The Cullinan
Southern Sun The Cullinan
#24 of 106 in Cape Town Central
1,544 reviews
0.9 mi away
Cape Royale Luxury Hotel
Cape Royale Luxury Hotel
#33 of 106 in Cape Town Central
1,458 reviews
1.4 mi away
Radisson Blu Hotel Waterfront, Cape Town
Radisson Blu Hotel Waterfront, C...
#31 of 106 in Cape Town Central
1,638 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Taj Cape Town
Taj Cape Town
#16 of 106 in Cape Town Central
1,626 reviews
0.4 mi away
Queen Victoria Hotel
Queen Victoria Hotel
#14 of 106 in Cape Town Central
660 reviews
0.1 mi away
Southern Sun Waterfront Cape Town
Southern Sun Waterfront Cape Tow...
#30 of 106 in Cape Town Central
1,777 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Show More
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from The Westin Cape Town staff and other travellers.
20 questions
Ask a question

See all questions (20)

Questions? Get answers from The Westin Cape Town staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floors were less noisy”
 of 5 bubbles enjoy0001, 18 Mar 2017 | Read review
“ask for table mountain view”
 of 5 bubbles 609yulianaz, 16 Mar 2017 | Read review
“The Higher rooms have wonderful views of the Mountain and the Harbour”
 of 5 bubbles Sandie250, 9 Mar 2017 | Read review
“The best room are of course the higher floors”
 of 5 bubbles trippyBarcelonaSpain, 7 Mar 2017 | Read review
“Higher floors are better”
 of 5 bubbles ianbP6063TX, 6 Mar 2017 | Read review
5 of 5