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Hollow On The Square Cape Town City Hotel

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Hollow On The Square Cape Town City Hotel
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66 Reviews from our TripAdvisor Community

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Showing 52: English reviews
Reviewed 1 week ago via mobile

The hotel room was stylish and comfy, the breakfast was amazing, and the staff were wonderful. The hotel is central so traveling around capetown from there was easy. Would definitely stay over again in the future!

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Helpful?
Thank kashifa_a
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for your awesome comments which really does inspire us and helps us to believe that we are on the right track! We hope to see you back again soon! Kind regards Paul and the HOTS Team

Pretoria, South Africa
Reviewed 4 weeks ago

Rooms were spotless clean with comfortable mattresses and pillows , staff very helpful and friendly and delicious breakfast. Ironing facilities were also provided. All in all I enjoyed staying there and will definitely stay there again and recommend it to my friends and family.

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Helpful?
Thank evanm646
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thank you for your positive review!!! I am so pleased to see your comments about the rooms, meals and staff! Please come and visit us again soon! Kind regards Paul and the Team

Reviewed 11 December 2016

I rarely write reviews but my stay at Hollow On The Square hotel (main building) from 26 November 2016, for 8 days was very comfortable. Right from the reception at check in, thanks Bryan, to the buffet breakfast, thanks Austin. The wifi was very good as I got a complimentary for my two devices even without asking! The entire staff...

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Helpful?
Thank titilope o
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thank you for your extremely positive review! Thanks to for singling out staff who we have commended!! I'm so glad that you want to stay here again and we really do want HOTS to be your home from home! Yours in hospitality Paul and the Team

Warwick
Reviewed 24 November 2016 via mobile

I was travelling with a tour cricket group Gullivers Sports Travel and stayed 9 days. We as a group were not in the main part of the hotel but in a separate section around the corner. The rooms are spacious and mine had a very good shower with a lot of space. A note card was left by the cleaner...

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Helpful?
Thank Farmhouse16
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear valued guest It was wonderful having the cricket group here and we enjoyed your great spirit and kindness towards the staff! Thanks for the kind feedback and we look forward to having you and your fellow cricket fans back again! Yours in hospitality Paul and the HOTS Team

Makati City
Reviewed 18 November 2016

I am torn whether to rate this hotel average or higher than that - for a few reasons. Location-wise, it is near the CITCC which was the venue of my conference so it would seem convenient - which it is, except that one can get approached by homeless people anytime specially at night. It didn't help that the room given...

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Helpful?
Thank Wanderlust315
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thanks so much for your honest and detailed review. I have commended the staff that you spoke highly of and they greatly appreciate your feedback! Re the cockroach, we do take hygiene extremely seriously and we have regular visits by a pest control company as well as a hygiene audit company which we pay for because we...

Singapore, Singapore
Reviewed 7 November 2016 via mobile

It was a wonderful experience for me at this hotel. The staff were extremely friendly and helpful. Catering to my needs and guiding me as a single traveller. The rooms are extremely clean and spacious. Security was present too. Location wise, its easily accessible to both Long Street and the Waterfront, walking distance. Overall a recommended place to stay for...

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Helpful?
Thank Sydng
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thank you so much for the kind words which does inspire us to keep offering graet service. We hope to see you back again soon! Yours in hospitality Paul and the HOTS Team

Reviewed 25 October 2016

Wow, what a refreshing experience we had at Hollow on Square. The staff going an extra mile to make sure that our stay and customer experience is great. Big hala to Desmond and Ryan the front desk heroes. Ryan helped me to pull through my surprise to my wife for our 5-year anniversary, he owned the whole exercise. I went...

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Helpful?
Thank Songezo N
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thanks you for the awesome comments! I have complimented Desmond and Ryan and I'm so glad that they helped to make your anniversary memorable! We hope to see you back for many more anniversaries! Yours in hospitality Paul and the Team

Nanango, Australia
Reviewed 25 October 2016

the hotel was clean and comfortable, staff were great nothing was to much trouble for them and they always had a smile, good location. Breakfast was amazing a great variety and it was all you could eat,

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Helpful?
Thank laurajoyce54
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest Thank you so much for the great feedback about the service, hotel and restaurant! We hope to see you back again soon! Yours in hospitality Paul and the Team

Stillwater, Oklahoma
Reviewed 3 October 2016

A pleasant surprise lurks in Cape Town. I enjoyed my stay. Breakfast was amazing in both amount and variety and it was all you can eat. However, the allowance for WiFi per day was inadequate. Needed more..

Review collected in partnership with Amoma.com
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Helpful?
Thank eliota281
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for your kind words about the hotel and the restaurant! Regarding the wi-fi we have heeded your advice and now offer unlimited wi-fi upon request. Yours in hospitality Paul and the HOTS team

Caloundra, Australia
Reviewed 26 September 2016

The room was huge and had everything we needed. Free WiFi but a bit slow and intermittent. The hotel staff were amazing, nothing was too hard for them to help us with or to organise. Even walking us to places so we didn't get lost.

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Helpful?
Thank jacquid1962
Musicexplore, General Manager at Hollow On The Square Cape Town City Hotel, responded to this review

Dear Valued Guest thank you for your positive review about the hotel and staff! We do try to be more than just your normal "one size fits all hotel " and strive to offer that extra special service. Thanks again and we hope to see you back again soon! Yours in hospitality Paul and the HOTS Team

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Dry Cleaning
  • Room Service
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Hollow on the Square is conveniently situated within walking distance of the famous V&A Waterfront, City Centre, Cape Town International Convention Centre (CTICC), and just minutes from other inner city shopping meccas such as Green Market Square, St Georges Mall and the beautiful Flower Market. This trendy modern city hotel offers 56 large semi-self catering en-suite bedrooms with all modern amenities. The eco-friendly addition to the hotel, The Green Annexe, an oasis of 'green'-inspired hospitality, boasts 30 stylishly calm rooms, which have all been created with energy-efficient and environmentally sound materials, without compromising on luxury. The trendy public areas portray a French-chic vibe and include a relaxed lounge and dining area with cocktail bar and patio. For keeping you connected 24-7 we have Wi-Fi throughout the hotel. For the first-time travellers to Cape Town, or for guests who need assistance with anything to do with Cape Town, our friendly Concierge is available to help enrich your stay in the 'Mother City'. Not only do we offer advice, but also a shuttle service and tours within the city and surrounds (booking advisable), car hire and the ease of foreign currency exchange within the hotel. ... more   less 

Additional Information about Hollow On The Square Cape Town City Hotel

Address: 9 Hans Strijdom Avenue, Cape Town Central 8001, South Africa (Formerly Tulbagh Hotel)
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: £90 - £198 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hollow On The Square Cape Town City Hotel 4*
Number of rooms: 86
Reservation Options:
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Also Known As:
Hollow On The Square Cape Town City Hotel South Africa
Hotel Style:
#61 Luxury Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Hollow On The Square Cape Town City Hotel staff and other travellers.
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Questions? Get answers from Hollow On The Square Cape Town City Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I do not know about other rooms/ floors as I never visited them.”
 of 5 bubbles evanm646, 22 Dec 2016 | Read review
“If you want to walking at night and being solicited by homeless then ask for room in main building”
 of 5 bubbles Wanderlust315, 17 Nov 2016 | Read review
“4th floor over looking the square was good”
 of 5 bubbles jacquid1962, 25 Sep 2016 | Read review
“The green annex rooms are amazing and looks out over the plaza.”
 of 5 bubbles elizek2014, 20 Jun 2016 | Read review
“We became motivated to tip individually and in groups (room maids, meal/bar staff)) for the many who impressed us and provided extra help without expectation. We would have left more had we known we would want to and had brought more cash! We hope to return!”
 of 5 bubbles lindawH594FG, 16 May 2016 | Read review
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