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Southern Sun Cape Sun

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Southern Sun Cape Sun
Southern Sun Cape Sun
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760 Reviews from our TripAdvisor Community

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Showing 685: English reviews
Johannesburg, South Africa
Reviewed yesterday NEW

We really felt welcomed and the kids received sweets on arrival as well which made the check in process even smoother. The views from the lift were amazing and the mountain view from my room on the 29th floor was spectacular of Table Mountain especially during sunset and sunrise. It's a good value for money hotel.

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank Astrid743
Johannesburg, South Africa
Reviewed 2 days ago NEWvia mobile

Lovely room with gorgeous view! Service has been fabulous... I forgot all my toiletries and Housekeeping helped me out within minutes with a toothbrush kit. Food has been delish too! Staff v helpful too!

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Helpful?
Thank Sandy K
Reviewed 4 days ago NEW

My husband made a booking for us at the Southern Sun Cape Sun hotel on Friday the 6th of January.We arrived at the hotel and tried to book in..The booking was cancelled by the booking agents and my husband then phoned them, as the booking was already paid. I went to the bar lounge with ou luggage from where I...

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Helpful?
Thank Aloma C
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear Aloma C Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you enjoyed your overnight stay with us and look forward to welcoming you back on your next visit to Cape Town. Warm regards, Ryno D

Johannesburg, South Africa
Reviewed 5 days ago NEW

The rooms are beautiful, however you are just a room number and not necessarily seen as people, however I will say that once they realised how dissatisfied I was, halfway through my week stay and after speaking to the correct person Shawn Ferreira, they went out of their way to make up for any errors .

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank X2447TGamandas
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear X2447TGamandas Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept my sincere apologies for the lack of service excellence during your recent stay with us as this is by no means...

Singapore, Singapore
Reviewed 1 week ago NEWvia mobile

We spent the xmas and new year holidays here. We were given a room on he 12th floor. The first sign that things may not be great was when they told us the free WiFi was restricted to 500MB/day per room. That's like giving us 50 liters of water and asking three people to take showers in that. We trotted...

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Helpful?
Thank sathyany
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear sathyany Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. It is valuable feedback such as yours that allows us to continuously improve our service delivery. Please accept my sincere apologies for the lack of service excellence during your recent stay with us. I have noted your comments with...

Pretoria, South Africa
Reviewed 1 week ago

We enjoyed our stay and it was value for money. All our expectations we meet. Breakfast was excellent. Perfect Location in the city centre & closer to the Cape town markets. Keep up the good work Cape Sun

Review collected in partnership with Tsogo Sun Hotels
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Helpful?
Thank ireneh932
Ryno D, Head Concierge at Southern Sun Cape Sun, responded to this review

Dear irene932 Thank you for taking the time to write a review on your stay at the Southern Sun Cape Sun. We are delighted that you experienced great service as our staff always goes out of their way to provide our valued guests with a distinctive service. Looking forward to welcoming you back and wishing you and your loved ones...

Johannesburg, South Africa
Reviewed 1 week ago

When the GM does not return your calls and messages that speaks volumes of the manner in which the rest of the staff would treat their guest.When a guest makes a request at the time of booking the room, one would expect the hotel to attend to the request and if they cannot then at least have the courtesy to...

Review collected in partnership with Tsogo Sun Hotels
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Thank Mohammed C
Johannesburg, South Africa
Reviewed 1 week ago

We stayed in a beautiful luxury suite. One of the best suites that I have ever stayed in, luxury at its best. Breakfast selection is amazing, very wide spread catering for all tastes. This hotel comes highly recommended!

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Thank AnitaMunetsi
Johannesburg, South Africa
Reviewed 1 week ago

Location is brilliant. Staff are extremely friendly and helpful. Rooms are spacious and the beds are very comfortable. If you are looking for a good hotel within walking distance to all the hotspots within cbd or V&A, then this is the place to book

Review collected in partnership with Tsogo Sun Hotels
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Thank sarahtX5692UE
Johannesburg, South Africa
Reviewed 1 week ago

I had a bad stay at this hotel, the bathroom conditions was bad, my room did not have a basin stopper and it had a big whole.... Serving the same breakfast for the whole week not even a single item replaced and it is very cold... The beds legs were broken, I would be given a non working iron, had...

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Thank nwash2017

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Non-Smoking Rooms
  • Suites
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Right in the centre of where it’s all happening, and with magnificent views of Cape mountains and harbour, the four star Southern Sun Cape Sun is ideal for visitors who want to experience one of the most beautiful cities in the world. The luxury and elegance of Southern Sun Cape Sun lies in the centre CBD, and is complimented by spectacular views over Table Mountain, Robben Island, Table Bay and the spectacular Green Point Stadium. Business travelers are mere minutes away from meetings and a shuttle to the popular Victoria & Alfred Waterfront provides convenient access to a range of restaurants, wine bars and offers great appeal to holiday makers in search of an indulgent escape. ... more   less 

Additional Information about Southern Sun Cape Sun

Address: Strand Street, Cape Town Central 8001, South Africa
Region: South Africa > Western Cape > Cape Town > Cape Town Central
Price Range: £103 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Southern Sun Cape Sun 4*
Number of rooms: 368
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Travelocity and TripOnline SA so you can book your Southern Sun Cape Sun reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Southern Sun Cape Sun Hotel Cape Town Central
Southern Sun Cape Town
Southern Sun Cape Sun Cape Town, South Africa
Hotel Style:
#17 Business Hotel in Cape Town Central
#18 Spa Hotel in Cape Town Central
#32 Family Hotel in Cape Town Central
#36 Luxury Hotel in Cape Town Central
#43 Romantic Hotel in Cape Town Central
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Questions & Answers

Here's what travellers have asked, with answers from Southern Sun Cape Sun staff and other travellers.
3 questions
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new jersey
6 days ago
Washington DC, District of Columbia

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Questions? Get answers from Southern Sun Cape Sun staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid the terrace restaurant!”
 of 5 bubbles Derek4S, 7 Jan 2017 | Read review
“Corner suites are large and sunny”
 of 5 bubbles marlinp2017, 2 Jan 2017 | Read review
“Look for rooms on the higher floors with a view of the sea”
 of 5 bubbles ankeet_sinha, 19 Dec 2016 | Read review
“The higher the floor the better the view, ask fro a mountain view”
 of 5 bubbles Joeboy69, 6 Dec 2016 | Read review
“Higher floors have beautiful views of table mountain although you may have a wait for the lift.”
 of 5 bubbles ella570, 25 Nov 2016 | Read review
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