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Harbour House Hotel

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Harbour House Hotel
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794 Reviews from our TripAdvisor Community

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Showing 707: English reviews
Basingstoke, United Kingdom
Level Contributor
42 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 2 days ago NEW via mobile

Stayed here in November. Situated right on the front overlooking the sea. Close to shops and restaurants. Secured parking. We had rooms across the road from reception. Room with double bed ,bath, shower and double sinks. Separate toilet. This was one of the smaller rooms I think with just the basics. Some rooms have seating areas. Toiletries provided and tea/... More 

Helpful?
Thank joolsnich
Dublin, Ireland
Level Contributor
17 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 3 days ago NEW via mobile

Just about to spend a second miserable night in the harbour house hotel. Myself and my husband were booked in to this hotel with trailfinders under their recommendation, what they failed to tell us was that we were booked to harbour house square and not the main hotel. We arrived back from a lovely dinner on Thurs nite to what... More 

Helpful?
Thank grogalor
Alton, United Kingdom
Level Contributor
18 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW via mobile

Recommended by our Travel Agent and we had a sumptuous room with stunning bathroom and a bed the size of a small county. The down side was the simply awful "free" Wi-fi - just terrible and clearly we were not alone as the queue at the reception was a regular feature. I suspect that the hotel buys a quantity of... More 

Helpful?
Thank Rob G
Hamburg
Level Contributor
78 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 4 days ago NEW

Entering the reception with luggage is difficult, there was some strange security barrier that I did not unterstand. The man behind the reception saw me struggle, but he did not come to my help. This was our first impression of the Harbour House Hotel. Not a very nice one. Maybe he was afraid of us, because he knew our room... More 

Helpful?
Thank alstergirl
Level Contributor
6 reviews
3 hotel reviews
Reviewed 1 week ago

A very pleasant stay, a large room with kitchen area and a clean bathroom. The staff were pleasant and helpful. Breakfasts were good, and eaten in a pleasant room looking over the pool and sea. They do not serve evening meals but that is no problem as there are plenty of places to eat near by. There was a slight... More 

Helpful?
Thank Anna D
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Anna D, Thank you for writing a review about your recent stay with us. I am so happy to hear that you enjoyed our great location and the friendliness of the staff and all our facilities. You are right we stand out from all other hotels. Thank you for your review and we look forward to welcoming you back... More 

Belfast, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago

Stayed here last night - beautiful hotel , very clean - went down for breakfast and although I had emailed them about being Ceoliac the front office staff forgot to inform the kitchen and therefore breakfast was a huge disappointment as all i wanted was coffee and toast

Helpful?
Thank Marie M
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear Marie M Thank you for writing a review about your recent stay with us! I am so delighted to know that you had such a great stay at our hotel. One of our principle are to at all times exceed guest expectations. With regards to your dietary request, please accept my sincere apologies for the deviation of standards. I... More 

London, United Kingdom
Level Contributor
38 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 1 week ago via mobile

The main hotel has a prime location right on the waterfront and we spent a pleasant couple of hours enjoying the pool/garden overlooking the sea. Our room was actually at The Harbour Square across the road but the room was nice - open plan with the bathroom- with good toiletries and secure parking. Wifi was limited to 250mb. Continental Breakfast... More 

Helpful?
Thank rjtaylor
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear rjtaylor, Thank you for writing a review about your recent stay with us. Guest feedback is so important to us as this helps us determine whether we are sticking to our game plan. Therefore thank you so much for your kind words we appreciate it so much. I will definitely compliment the staff on doing such a great job.... More 

poole
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 1 week ago via mobile

This so called 4* hotel fails on so many levels I would find it difficult to find anything positive to say to anyone considering booking a room. Main areas of improvement: Check in - everyone arriving at approx 2pm and being told after queuing for ages to come back after 3pm as rooms are not ready!! Very chaotic and an... More 

Helpful?
1 Thank minkeyPoole
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear minkeyPoole, Thank you for writing a review about your recent stay with us. Guest feedback is so important to us, as without guest feedback we will never know what we are doing right or even where we can improve. Therefore thank you for your constructive feedback and be assured as the Best Hotel in Hermanus your comments are noted... More 

Newark-on-Trent, United Kingdom
Level Contributor
117 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 2 weeks ago

We stayed on the penthouse (3rd floor) of the main hotel annex in a luxury ocean view balcony room. The full harbour view was stunning. The room was large and had a king size bed, nice sitting area, balcony with table and chairs, good sized bathroom and kitchenette. The staff were very friendly and helpful. Our room came with an... More 

Helpful?
1 Thank CathyGri
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear CathyGri, From all the management and staff, thank you for writing a review about your recent stay with us! I am delighted to know that you had such an enjoyable time while staying at our Hotel. Guest feedback like yours makes it clear that we are sticking to our game plan. Be assured that I have already congratulated the... More 

Mossel Bay, South Africa
Level Contributor
22 reviews
Reviewed 2 weeks ago via mobile

Meeting facilities across the road a little disappointing. Restaurant for lunch absolutely excellent. 5 stars for eating. 3 stars for meeting venue. Restaurant view and atmosphere great. We had a set menu, but definitely not sub standard. Had to smoke outside on the pavement.

Helpful?
Thank 97stefanv
Harb0urH0useH0tel, Manager at Harbour House Hotel, responded to this review

Dear 97stefanv From all the management and staff, thank you for taking the time to write such a lovely review. Guest feedback is important to us as this really determines whether we are exceeding guest expectations and to receive a comment like yours always excites us, as this means we are sticking to our game plan. I am so delighted... More 

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Beachfront
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
  • Room Service
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
  • Accessible rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Free Parking
  • Airport Transportation
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated in the heart of the historical village, Harbour House Hotel has been modelled after its original architecture, a thatched roof seaside manor house built in 1920. Being perfectly located above the Old Harbour, the hotel's understated luxury is offset by the soothing surrounds of the ocean. The magnificent Lookout Terrace invites guests to relax around the infinity pool overlooking the ocean and savour a sundowner from the pool bar in the Pavilion. Harbour House Hotel consists of the restored Manor House with intimate Romantic Rooms, all with views, as well as the New Wing with 18 spacious suites, featuring sophisticated modern decor, a kitchenette and lounge leading out onto a private balcony. Guests are afforded luxury at every turn, from 100% fine white cotton bedding to marble and granite finishes. Sleek lines and carefully curated art pieces add to the modern aesthetic of each room. ... more   less 

Additional Information about Harbour House Hotel

Address: 22 Harbour Road, Hermanus 7200, South Africa
Region: South Africa > Western Cape > Overberg District > Hermanus
Price Range: £102 - £210 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Harbour House Hotel 4*
Number of rooms: 24
Reservation Options:
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Hotel Style:
#3 On the Beach Hotel in Hermanus
#3 Romantic Hotel in Hermanus
#5 Luxury Hotel in Hermanus
#5 Family Hotel in Hermanus
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Questions & Answers

Here's what travellers have asked, with answers from Harbour House Hotel staff and other travellers.
5 questions
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Questions? Get answers from Harbour House Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms at the main hotel or its annex with ocean views are best.”
 of 5 bubbles CathyGri, 21 Nov 2016 | Read review
“Room 6 with the balcony overlooking the bay”
 of 5 bubbles 617alecw, 15 Nov 2016 | Read review
“Get a room with a view- penthouse all the way.”
 of 5 bubbles 111TWIGAMINHAAFRIKA, 9 Nov 2016 | Read review
“We had penthouse rooms so had good views, other rooms had very poor views from what i could see.”
 of 5 bubbles dav3com, 6 Nov 2016 | Read review
“Ask to book at the main hotel and not the square as the rooms at the square only has partial sea views.”
 of 5 bubbles 322shereend, 23 Oct 2016 | Read review
5 of 5
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