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Protea Hotel by Marriott Knysna Quays

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#10 of 30 Hotels in Knysna
Certificate of Excellence
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Protea Hotel by Marriott Knysna Quays
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781 Reviews from our TripAdvisor Community

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There are newer reviews for Protea Hotel by Marriott Knysna Quays
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Showing 642: English reviews
São Sebastião
Reviewed 25 August 2014

Excelent location at the waterfront with a few shops and some good restaurants. Nice view, friendly staff. Great breakfast, spacios and comfy room. Very clean. On the downside the internet does not work in the rooms.

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Helpful?
Thank PavaoFamily
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear PavaoFamily, Thank you for completing a TripAdvisor review after your recent stay with us, here at Protea Hotel Knysna Quays! We are delighted to receive your compliments and we will certainly congratulate our STAFF you commended for their exemplary service. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve...

New Delhi, India
Reviewed 25 August 2014

I had spent one night in Knysna. The location of the hotel is great. My room view overlooked the Knysna lagoon. No complains there! Comfortable stay with clean room and bathroom. Quite peaceful. Staff extremely polite! I would definitely stay here again if they offer more variety in the dinner buffet.

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Helpful?
Thank landwater_travel
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

landwater_travel, Thank you very much for taking the time to complete a online review after your recent stay with us here at Protea Hotel Knysna Quays. I am delighted to hear that our STAFF were so friendly and efficient. Your commendations are highly valued, and I wish to assure you that we have congratulated the TEAM for doing such an...

Johannesburg, South Africa
Reviewed 16 August 2014

I travel regularly between East London and George. Knysna Quays is simply my home away from home. I could stay in George but I find that KNYSNA Quays offers that bit of sanity you need after a long business trip. Staff is always helpful and tries to make your stay as pleasant as possible.

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Helpful?
1Thank BiggyC
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear BiggyC, Thank you very much for taking the time during your busy schedule to post a review on our TripAdvisor page. GUESTS' perceptions of the service they receive whilst staying with Protea Hotels is the only true yardstick we have for measuring whether or not we have met their expectations. I'm very happy to hear that you can call...

Doha
Reviewed 15 August 2014

We spent only one night but enjoyed our stay. The room was comfortable, clean and functional, with excellent views of the marina and yacht basin. Staff was friendly and helpful with check-in and check-out quick and simple. Breakfast was good and with ample variety. We will definitely stay again.

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Helpful?
Thank MichaelSX4787JL
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear MichaelSX4787JL, Thank you very much for taking the time to post your additional comments on our TripAdvisor page. We were delighted to receive your commendations about the impressive service offered. Please be assured that I will congratulate our TEAM for doing a great job! As a hotel, we strive not only to meet, but also exceed our GUESTS expectations,...

Barcelona
Reviewed 14 August 2014

Overall it is what you expect a Protea to be, however there was some serious shortcomings in our room 308, the first annoyance was the wifi, the signal was strong but there was no speed, would take 5 minutes just to log on, then could not even download or send e-mails, my daughter could not get onto whatsup, we went...

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Helpful?
Thank JoVoyager
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear JoVoyager Thank you very much for taking the time to review our property on TripAdvisor. Please note that our Rooms Division Manager, Eugene Barnard has personally responded to your concerns via e-mail. Should you have any additional questions/concerns, please do not hesitate to contact me directly at the hotel at 044 382 5005. Best regards, Paul Fielder General Manager

Richmond, Virginia
Reviewed 11 August 2014

We stayed here while on our honeymoon. Altough there was not a lot to do in Knysna, this hotel is in a great location for checking of the marina, restaurants and walking into town (which we did to pick up some supplies). The hotel was well appointed in terms of decor, but nothing over the top. The room was a...

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Helpful?
Thank Jeremy W
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Jeremy W, Thank you for taking the time to complete an online review of our property. I'm very glad to hear that you enjoyed your stay with us during your honeymoon, and that our STAFF were so friendly and efficient. Your feedback is imperative to us, as without it, we would never know what we are doing right but...

Reviewed 8 August 2014

Welcome drink on arrival. Tasteful ship-like decor throughout. Rooms recently refurbished and spotless with bath and separate shower. Free wifi (200mb/day) + desktop and printer on first floor. Breakfast was good and the pancake machine entertained the kids. Beds a little soft for my liking, but a great place to stay in this quaint town with nice views over the...

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Helpful?
Thank DRS2009
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

DRS2009, Thank you very much for taking the time to complete a TripAdvisor review after recently staying with us here at Protea Hotel Knysna Quays. Your feedback is highly valued and we appreciate your compliments, as our mission is not only to meet our GUESTS expectations, but to exceed them. I'm glad to hear that you enjoyed your stay along...

North Yorkshire
Reviewed 3 August 2014

The hotel was very good....good view over the harbour....two big beds in the room but the bathroom was a bit on the small side...breakfast was good the next morning but really not much to do at all....there's a few eateries and shops around the corner....we chose the ocean basket for lunch and spur restaurant for evening.....no bottled water in the...

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Helpful?
Thank BillandDorothy
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear BillandDorothy, Thank you for completing a online review after your recent stay with us. We rely on GUEST feedback to determine both the positive and negative aspects of our hotel and to improve wherever possible. Your interest and concern are therefore extremely valuable to us, and we hope that you will be staying with us again soon. We should...

Edenvale, South Africa
Reviewed 31 July 2014

This hotel is in a very good location on the Knysna Quays- 1 minutes walk to a number of very good restaurants on the Waterfront. The rooms are very comfortable and spotlessly clean. The breakfast served was also very good- a wide variety of choices to eat. Highly recommended

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Helpful?
Thank Marcelle09_11
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Marcelle09_11, Thank you for taking the time to complete a TripAdvisor review, after your recent stay here at Protea Hotel Knysna Quays. Thank you for the words of appreciation that was mentioned on your review, as it was our pleasure to accommodate you. Our GUEST feedback is imperative for us to ensure that we are meeting and exceeding our...

Jhb
Reviewed 26 July 2014

Apparently there are over 300 places to stay in knysna and it's worth trying many of them but after you do you will keep coming back to knysna quays. It's the best location, most friendly staff, comfortable rooms, safe parking, great breakfast and easy reservation system.

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Helpful?
2Thank Steve_zaJhb
GeneralManagerKnysna, General Manager at Protea Hotel by Marriott Knysna Quays, responded to this review

Dear Steve_zaJhb, Thank you for taking the time to add your additional positive comments on TripAdvisor, after your recent stay with us here at Protea Hotel Knysna Quays. I am delighted to hear that our STAFF were so efficient and friendly, as I will be sure to congratulate our TEAM for doing such an outstanding job! GUEST feedback is imperative...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Bar/Lounge
  • Room Service
  • Restaurant
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Questions & Answers

Here's what travellers have asked, with answers from Protea Hotel by Marriott Knysna Quays staff and other travellers.
8 questions
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Sandton, South Africa
3 months ago
Great Missenden, United Kingdom
10 months ago
Mumbai (Bombay), India
21 days ago

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Questions? Get answers from Protea Hotel by Marriott Knysna Quays staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room overlooking Marina”
 of 5 bubbles GMB46, 2 Mar 2017 | Read review
“Ask for one overlooking the harbour.”
 of 5 bubbles CID25, 27 Feb 2017 | Read review
“Don't book a room over the smoking room”
 of 5 bubbles steveandsuedring, 25 Feb 2017 | Read review
“Ask for a room over viewing the quayl”
 of 5 bubbles chrisjhirst, 13 Feb 2017 | Read review
“Oversee pool area”
 of 5 bubbles 571AlanC571, 4 Feb 2017 | Read review
5 of 5