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Lagoon Beach Hotel & Spa

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Lagoon Beach Hotel & Spa
Lagoon Beach Hotel & Spa
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1,230 Reviews from our TripAdvisor Community

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Showing 1,119: English reviews
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Krakow, Poland
Reviewed yesterday NEW

We make reservation for three persons: Two adult and child. We received small room with one double bed and primitive den on the floor. Reception was not cooperative. When our travel agency paid additional cost and we received an apartment - in whole apartment was only African style electrical electrical outlets with no one adapter to European type sockets in...

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Helpful?
Thank 2ryszardt
Johannesburg, South Africa
Reviewed 2 days ago NEW

the reception staff and rooms are great unfortunately the waiting and bar staff leaves much to be desired. it is a pity that the service staff left such a bad impression as the hotel and rooms are good

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Helpful?
Thank Enslinac
Milnerton
Reviewed 2 days ago NEW

Dirty rooms, no air condition, windows which cannot be closed. We felt unsafe and moved after first night. We were really dissapointed, the only sunray was supervisor who helped us with cancellation and she was really kind.

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Helpful?
Thank 398jasnak
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Afternoon 398jasnak Thank you for the concerns raised regarding your most recent stay, we do apologise for the inconvenience caused during your stay. At Lagoon Beach Hotel and Spa we strive to deliver a high standard of service to all our guest, so I was really disappointed to read that we have dropped the ball on this occasion. I...

Milnerton
Reviewed 2 days ago NEW

Exemplary service, Starting with cleanliness to the gym, Lunch and dinner Staff appearance was cool and professional starting all the way from the front desk to the security, service providers and the drivers Overall was beautiful

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Helpful?
Thank 684scal
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Afternoon 684scal Thank you for taking the time to review your recent stay with us at Lagoon Beach Hotel and Spa on Trip Advisor, we really do appreciate it, We strive to deliver a high standard of service and we are delighted that you were looked so well after by our always will staff members, I have forwarded your...

Cape Town, South Africa
Reviewed 4 days ago NEW

We loved our room and beautiful sea views. The service was brilliant and the staff polite and friendly. All the necessities included for a very comfortable stay. The breakfast buffet is an absolute treat!

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Helpful?
Thank michellegH7958SX
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Afternoon michellegH7958SX Thank you for the feedback provided, we really do appreciate it. We are delighted that that you had a pleasant and most enjoyable stay with us at Lagoon Beach Hotel and Trust that we will have the opportunity to Welcome you back in the not too distant future, Warm Regards Aaron

Milnerton
Reviewed 5 days ago NEW

Great for a weekend break away, great for a bit of relaxation, great for a bit of time out. All the amenities are close by with the necessary shops and stores in close proximity. Will definitely stay again.

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Helpful?
Thank W2495CWmarkk
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Afternoon W2495CWmarkk Thank you for the Feedback provided regarding you recent stay at Lagoon Beach Hotel and Spa, we do appreciated. We look forward to welcoming you back it what we hope will not be the too distant future, Warm Regards Aaron

Johannesburg, South Africa
Reviewed 6 days ago NEW

Very friendly staff , accommodation is of high standard . Rooms we comfortable, will definitely be back business and holiday. Keep up the high standard , was great to see staff always helpful. For business the internet was of great speed.

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Helpful?
Thank 835leonardl
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Afternoon 835leonardl Thank you for your Review posted on Trip Advisor regarding your most recent stay with us at Lagoon Beach Hotel and Spa, We do appreciate it. We Pride ourselves in delivering a high standard of service to all our guests, we are delighted that you had a pleasant and most enjoyable stay with us, We Look forward...

Milnerton
Reviewed 6 days ago NEW

Great beach location with local eateries just a walk along the beautiful long sandy beach. Although quite a distance from town/the Victoria & Alfred waterfront the hotel provides a free frequent shuttle. Amazing view of table mountain from the pool. Delicious breakfast buffet.

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Helpful?
Thank Jodi-Ann D
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Morning Jodi-Ann D Thank you for the feedback posted on Trip Advisor we do appreciate it, we are delighted that we have not only met but exceeded your expectations of Lagoon Beach Hotel and Spa, I have mentioned your comments regarding the Breakfast to our chef so that he could compliment the entire Breakfast Team. We Trust that we...

Milnerton
Reviewed 6 days ago NEW

The most comfortable hotel we have used. Chefs are talented. Food delicious. Next to beach withbeautiful views. Sunset at dinner was spectacular. A birthday celebration with cake and sparklers was a great surprise. We loved this place.

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Helpful?
Thank Ann D
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Morning Ann D Thank you for taking the time to post a review on Trip Advisor, we do appreciate this. We are glad that you have enjoyed your stay with us, and that you have had a most enjoyable and memorable Birthday celebration with us. We look forward to welcoming you back for many more Birthdays, Warm Regards Aaron

Milnerton
Reviewed 1 week ago

service was great reception staff very efficient friendly staff in the bar area, always smiling and very pleasant nothing was too much trouble clean and comfortable rooms Just one comment- the shower and bath drains seemed to be a bit blocked, the water did not drain well.

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Helpful?
Thank chrisy220
LagoonBeachTeam, Guest Relations Manager at Lagoon Beach Hotel & Spa, responded to this review

Good Morning chrissy220 Many thanks for taking the time to review your most recent stay with us at Lagoon Beach Hotel and Spa, we really do appreciate it. We are delighted that you were looked after by our more than willing and Helpful staff members, I have past on your compliments to the Front Office and Food and Beverage Managers...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Spa
  • Breakfast included
About the property
  • Wheelchair access
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Shuttle Bus Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Airport Transportation
  • Breakfast included
  • Business Centre with Internet Access
  • Multilingual Staff
  • Babysitting
Official Description (provided by the hotel)
Lagoon Beach Hotel offers unequalled vistas of Table Mountain and Atlantic Ocean. Immersed in an atmosphere of contemporary minimalist design and neutral tones, reflecting the natural surrounding environment. Decor is typical of a stylishly appointed modern city hotel. The hotel's 32 beach frontage deluxe suites offer a breathtakingly unique oceanside experience. Ten minutes from Cape Town's Waterfront, with direct access to the beach. Abalone Brassiere is a culinary delight to savour. ... more   less 

Additional Information about Lagoon Beach Hotel & Spa

Address: Lagoon Gate Drive, Lagoon Beach, Milnerton 7925, South Africa (Formerly Lagoon Beach Hotel & Apartments)
Region: South Africa > Western Cape > Cape Town > Milnerton
Price Range: £91 - £190 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Lagoon Beach Hotel & Spa 4*
Number of rooms: 211
Reservation Options:
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Also Known As:
Lagoon Beach Hotel And Apartments
Lagoon Beach Milnerton
Lagoon Beach Hotel Apartments
Lagoon Beach Apartments
Lagoon Beach Hotel & Spa Cape Town/Milnerton
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Questions & Answers

Here's what travellers have asked, with answers from Lagoon Beach Hotel & Spa staff and other travellers.
13 questions
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Questions? Get answers from Lagoon Beach Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room that is sea facing”
 of 5 bubbles petergS2623DU, 16 Feb 2017 | Read review
“Great Hotel \ Quiet Beach However rooms are a little tired”
 of 5 bubbles niven2017, 13 Feb 2017 | Read review
“Ocean views are a must because the view is spectacular”
 of 5 bubbles travello_11, 10 Feb 2017 | Read review
“Did not ask for a room with a view but were still able to see the sunset and ocean!”
 of 5 bubbles 861suhanib, 18 Jan 2017 | Read review
“Don't waste your money on a "sea view" room - or if you do - know that it is not at all a direct view.”
 of 5 bubbles mbrewin1, 12 Jan 2017 | Read review
5 of 5