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Sante Hotel & Spa

07/05/2017 08/05/2017
1 room 2 adults 0 children
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Sante Hotel & Spa
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188 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Cape Town Central, South Africa
Reviewed 3 September 2014 via mobile

So we booked in for 1 night last minute. The location is great, the facilities are great the room was massive with amazing bath, it was clean and comfortable. This should of been great. The problem was is was all just a bit false, lack any atmosphere and felt almost creepy. Not in a haunted way it's just we saw...

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Helpful?
1Thank Elliotbows
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review following your stay at Sante. Admittedly, your review is the first of its kind! We do appreciate your kind words and we assure you that you wont find a nicer bathroom! We do apologise for any inconvenience you may have experienced. Hope to see you again soon. Warm Regards Staff and Management...

Cape Town, South Africa
Reviewed 1 September 2014

We stayed at Sante 3 years ago and it was brilliant. Lots of disappointing things this time- poor welcome on arrival, room wasn't prepared properly, my friend received the wrong room. We were told the hotel was fully booked, but were the only 4 people at the restaurant. You advertise a 24 hr room service but we couldn't even purchase...

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Helpful?
Thank Joanne945
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Joanne Thank you for your honest review following your stay at Sante. We appreciate your kind words and will take the points you have raised into account and deal with them immediately. We apologise for any inconvenience you may have experienced and hope that you will afford us the opportunity to re instill the faith you once had with...

Cape Town Central, South Africa
Reviewed 25 August 2014

I visited the hotel & spa as part of a business event. My room was really great - HUGE with an even larger jacuzzi type bath and a very comfortable bed. The satellite channels were however limited and the TV placed awkwardly in relation to the bed. Unfortunately there was no bubble bath. Our party seemed to have been the...

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Helpful?
Thank Petrus H
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Piet Thank you for your review following your stay at Sante. Thank you for highlighting some of the great features the hotel has to offer-we agree, the rooms are huge! We appreciate your kind words and will definitely take your points into account. Thanks again. Staff and Management Sante Hotel and Spa

Cape Town Central, South Africa
Reviewed 5 August 2014

I booked a weekend here for my husband and I. The place looked amazing on it's website however when we arrived we were so disappointed. No one assisted us with our luggage. We received a very average welcome upon arrival. The hotel room looks great with the amazing bath tub, however the toilet had a terrible smell. Also, the curtains...

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Helpful?
2Thank Eloise W
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Eloise Thank you for your honest review following your stay at Sante Hotel Estate and Spa. Thank you for your compliments - we really appreciate the kind words. You have also raised some valid points which will be seen to immediately. We do apologise for any inconvenience you may have experienced. We do hope you will visit us again....

Western Cape, South Africa
Reviewed 8 July 2014

It was my third time at the resort and spa, and I always found it very relaxing, beautiful surroundings and friendly people. The rooms are very nice. But every time I return the quality of service goes down. On my last visit to the spa I found an empty condom wrapper on the sauna seat. I was so disgusted, it...

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Helpful?
2Thank Answa
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Firstly, thank you for your honest review. Secondly, we apologise for any inconvenience caused following your visit to Bakwena Spa, Sante. We assure you that immediate action will be taken and the concerned personnel will be held accountable. Please accept our sincerest apologies and be assured that we will rectify this matter. We do hope you will afford...

Cape Town Central, South Africa
Reviewed 19 June 2014

The hotel is average, but the Spa was actually very good!!! Location is very good and tranquil and perfect if you want to get away from the city. It is also 40 minute drive from Cape Town, 10 minutes from Franschhoek and 20 minutes from Stellenbosch. The hotel decor and facilities are not bad, but the staff should jack up...

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1Thank MoutieA
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review following your stay at Sante. We thank you for your compliments and assure your that the issues you have pointed out will most definitely be seen to. We hope to have you over again. Warm Regards Staff and Management Sante Hotel and Spa

Johannesburg, South Africa
Reviewed 2 May 2014

Anything review prior to Orion's take over can be ignored,we stayed there for 3nights,absolutely stunning. Food ,7star,service 10 stars,fantastic venue,one of the very best in the Cape. Go and. Enjoy,these guys know how!

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3Thank coen_12
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Coen Thank you for such a great review following your stay at Sante. Sounds like you had a blast! Thank you for your kind words and compliments which will be forwarded to the relevant parties. We hope to see you again soon and you get out vote of ‘Awesome Guest’! Warm Regards Staff and Management Sante Hotel and Spa

cape town
Reviewed 15 April 2014 via mobile

The suite was very spacious and beautiful; quiet, private and nice view. food and service was good and visit to spa was well worth while. Good value for money and friendly staff. I will definately go again as this is a one not to miss out on!

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Helpful?
2Thank david n
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your wonderful review of the Sante Hotel and Spa. We are glad that your experienced great service from our staff-your kind words will be passed on. We look forward to your next visit. Warmest Regards Staff and Management Sante Hotel and Spa

cape town
Reviewed 17 February 2014

My wife planned a surprise overnight stay ( including the "special Valentines Day Dinner) for Valentines day at the Sante Spa. On arrival , I had to fetch my own luggage from my car , parked about 50+ meters from the hotel entrance. I the had to ask for someone to assist with taking the suit cases to our room....

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Helpful?
4Thank paul b
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your honest review of Sante. We do apologise for any inconvenience you may have experienced during your stay. You have brought to light some very valid issues which we will address promptly with the responsible parties. We assure you that the points you have raised will be dealt with. We are glad that your wife...

Cape Town
Reviewed 3 February 2014

This was my first visit to Sante Resort and on a whole the experience was fairly average. The staff were very friendly and the landscape was beautiful. Should management pay a bit more attention to detail, this venue could certainly realise its full potential. The deck chairs and light fittings in and around the indoor pool area were filled with...

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Helpful?
Thank Zeeebra3
Hote1Management, Manager at Sante Hotel & Spa, responded to this review

Dear Guest Thank you for your review of your stay at Sante. We thank you for pointing out that Sante has beautiful landscapes and we are glad that the staff where friendly throughout your stay. We do acknowledge the points you have raised and we assure you that we will address these issues with operations. Regards The Staff and Management...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Breakfast included
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Flanked by the majestic Simonsberg Mountains in the picturesque Franschhoek Valley, Santé Hotel, Resort & Spa is situated on a working wine estate. Only 40 minutes from Cape Town International airport, Santé has it all - a luxurious hotel, outstanding conference facilities and an award-winning Spa & Wellness centre. The hotel’s fine dining restaurant serves gourmet meals with international flair and inspired by local delicacies - many sourced from its own organic gardens. The rooms are stylish and luxurious, with marble finishes, deluxe bathrooms and offer sweeping views of the mountains, lakeshore and vineyards. Three types of accommodation are available: Manor rooms – in the main hotel, Spa suites, and the Villas. Santé means ‘health’ and this simple message is carried through every aspect of the guest experience - from the décor of the luxurious and spacious rooms, through to the rejuvenating spa treatments and the thoughtful attention to detail. ... more   less 

Additional Information about Sante Hotel & Spa

Address: La Bella Vita Wine Estate | Simonsvlei Road, Paarl 7646, South Africa (Formerly Sante Winelands Resort)
Region: South Africa > Western Cape > Paarl
Price Range: £168 - £192 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Sante Hotel & Spa 4*
Number of rooms: 61
Reservation Options:
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Also Known As:
Sante Hotel, Resort And Spa
Sante Hotel Paarl
Sante Winelands Hotel
Hotel Style:
#5 Luxury Hotel in Paarl
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Questions & Answers

Questions? Get answers from Sante Hotel & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Pick another hotel!”
  • Damp or oily patches on the walls of our room!
ScouseMad, 31 Mar 2017 | Read review
“not appropriate if you need WIFI”
KalikaS, 3 Mar 2017 | Read review
“Ask for room overlooking pool as opposed to courtyard.”
ej130, 18 Dec 2016 | Read review
“Outside suites would be quieter but you have much more bird life.”
78sylviaw, 12 Sep 2016 | Read review
“North and East facing rooms overlook a lake with the mountains reflecting over it”
MCS1979, 1 Aug 2016 | Read review
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*Disclaimer
Prices are for 1 room, 2 adults
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