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Ilum Experience Home

Traveller (261)
Room & Suite (363)
Dining (44)

About

Location
Cleanliness
Service
Value
Travellers' Choice 2019 Winner
Certificate of Excellence
The importance of a first step is that it would mark the way we are heading. That's why choosing Ilum is understanding that our reality doesn't nourish itself from our yesterday or our tomorrow, today is forever today, it is here and now where I choose to be. Ilum is a place with no pressures, a place where we found that the most important thing is to allow ourselves to enjoy of the best, what we receive in life is a consequence of what we give, that is why in Ilum experience home what we give is our priority.
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Property amenities
Free High Speed Internet (WiFi)
Banquet Room
Breakfast Available
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Microwave
Minibar
Non-Smoking Rooms
Good to know
HOTEL STYLE
Value
Quiet
HOTEL CLASS

Location

Full view
Contact
Calle Bonpland 1762, Buenos Aires C1414CMV Argentina
Name/address in local language
Getting there
Jorge Newbery Airport2 mi
Ministro Pistarini Airport17 mi
Ministro Carranza11 min
Palermo14 min
Neighbourhood
Palermo
Best known as the largest neighbourhood in Buenos Aires, Palermo is divided into different quarters, each with its own unique identity. The high-end quarter is Palermo Chico, characterized by magnificent mansions, regal avenues, and exclusive apartment buildings, and home to the Museum of Latin American Art of Buenos Aires (MALBA), a favourite amongst locals. The largest park in the city, the Bosques de Palermo, is Palermo's most famous landmark and a popular destination for nature walks, picnics, rollerblading, and cycling. The scene becomes much trendier in Palermo Soho, a hip area known for its cool cafés and unique design stores, filled with shoppers on weekends; and Palermo Hollywood, renowned for the numerous restaurants, bars and nightclubs, which make it the preferred spot for nights out and special occasions.
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502Reviews
656Photos
31Q+A
41Room tips
Traveller rating
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Popular mentions
What a great hotel. With only 28 rooms the hotel was well staffed and extremely friendly and helpful. The lobby was well appointed and the check in process was fast and efficient. The reception staff spoke English and were very friendly. The rooms were pristine and the bed was
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This is a great place. The staff are wonderfully helpful, our room was a very good size, quiet and comfortable with a huge bed. The pool was nice and the breakfast lovely. The hotel is also in a great location with lots of bars and restaurants nearby.
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Response from IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home
Responded 3 days ago
Dear Guest, We really appreciate that you take time for writing to us. It is charming to read that our staff was helpful and that you enjoyed your stay. We hope we can receive you again soon ! Hope you had a safe return home. Kind regards, Ilum Experience Home
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Our family of six (plus one girlfriend) stayed at the Ilum for four nights over New Years. Our experience couldn't have been better. The staff is incredible; they stayed in touch with me leading up to our stay (we were visiting from Colorado) and answered hundreds of questions
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Response from IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home
Responded 1 week ago
Thank you so much for your kind words and for taking the time to leave this amazing review!! We are delighted to hear you enjoyed your stay with us. Hope we can receive again soon! Warm regards,
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Reception exceptional. Extremely helpful staff, good tourist recommendations and helped book trips/ special evenings for us. Very large comfortable bed. Curtains left a small amount of light in. Food could be improved - great if you like cakes/ pastries - I would have preferred
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Response from IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home
Responded 1 week ago
Sona, thank you for taking the time to write to us. We are very happy to hear you enojyed your stay with us. We´ll take your recommendations into account to continue to improve our service. Hope we can receive you again very soon. Kind regards,
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It's a nice place and people at the front desk are really kind and helpful, but the room and breakfast experience was subpar. I got a room on the first floor above the atrium that lead to the breakfast area. All I have to say is that unless you feel like sleeping in the middle
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Response from IlumHotel, Director de Relaciones con Clientes at Ilum Experience Home
Responded 2 weeks ago
Dear Guest, Thank you very much for choosing us for your stay in Buenos Aires. We are very sorry to hear that we did not meet your expectations in some areas such as Breakfast & Massage service; and we are sad for not being aware of this during your stay, since we could have moved you to another room and may be then, make you more comfortable. Regarding breakfast, you are right that in Argentina we do have many pastries but we also offer food/drinks to people with any nutritional special condition. Some of them are under request such as soy milk, salt-free bread, dairy-free bread and pastries, gluten free options, etc. We are not offering spa service at the time (its been closed for a year now), so maybe there could have been some misunderstanding if you saw any Guest`s photograph (which we are not able to delete), or may be if you saw pictures of the rooms with jacuzzies, this is why we are only offering in room massages. In regards to the shower shield, we are aware that them are not as functional as they could be, this is why we have decided to change them on stages. I am glad that in spite of this you still have an overall good perception of the service. I really appreciate you bringing to our attention the areas of your vacation that you felt warranted improvement. I have shared your comments with all the departments and we are evaluating what we can do to enhance the experiences of our future guests. I welcome you to contact me if you would like to discuss this further. Please feel free to email me on florencia@ilumhotel.com. All the best,
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play AreasBusiness Centre & Event Rooms
Professional photo exclusively commissioned by TripAdvisorIlum Experience Home
The Classic at the Ilum Experience Home
Professional photo exclusively commissioned by TripAdvisorIlum Experience Home
The Suite Deluxe at the Ilum Experience Home
Professional photo exclusively commissioned by TripAdvisorIlum Experience Home
The Suite Deluxe at the Ilum Experience Home
Professional photo exclusively commissioned by TripAdvisorIlum Experience Home
The Apart at the Ilum Experience Home
Photo provided by managementIlum Experience Home
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12345670
Yes. Bathrooms are nicely equipped & stocked, but if you require or desire anything, just ask the front desk; staff will bend over backwards to accommodate your needs.
0 votes
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Dear Lindsay, Thank you for contacting us! We have checked this category “Leisure classic + breakfast” and it is exactly the same as "Classic category". Depending on the agency, the room name can vary since they have their own standard names. Same case with “Studio room” that can be also found as "Classic Apartment", both are the same category. Please do not hesitate to contact us again for further assistance. Kind regards Noelia Careggio Reservations
0 votes
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Yes, we felt completely safe. There's lots of restaurants in the neighborhood and walking back to hotel was always pleasant.
1 vote
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Buenos días. Gracias por tu consulta. No tenemos leche de soja de forma habitual en nuestro desayuno. Sin embargo, para aquellos huéspedes que por razones de salud tienen alguna limitación alimenticia y precisan utilizar leche de soja, podemos conseguirles especialmente. Para ello, precisamos que al momento de confirmar la reserva, nos pueda avisar, así podemos tenerlo en cuenta para su estadía. Ojalá pueda alojarse con nosotros. Saludos cordiales, Equipo de Ilum Hotel
1 vote
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Thank you for contacting Ilum Hotel. Answering to your questions, San Telmo open air market takes place only during weekends. It would take you approximately 30 minutes by car to go there. Near to the hotel, you have a lot of restaurants, design stores and clothes stores. It is nice to walk around.
0 votes
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1234567
"Corner rooms are the largest."
"the rooms with a view to the street are quieter since this is a no traffic zone."
"Stayed in 3 different rooms and all where very good"
"I would pick floor 3 with a deck"
"We had two different rooms on two different stays. Both with a pool view."
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PRICE RANGE
US$109 - US$215 (Based on Average Rates for a Standard Room)
LOCATION
ArgentinaCapital Federal DistrictBuenos AiresPalermoPalermo Hollywood
NUMBER OF ROOMS
28
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