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Sheraton Buenos Aires Hotel & Convention Center

Expedia.comUS$159*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
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Sheraton Buenos Aires Hotel & Convention Center
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1,882 Reviews from our TripAdvisor Community

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Showing 690: English reviews
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calgary
Reviewed 3 days ago NEW

I've stayed at the Sheraton Buenos Aires (in San Martin) several times and I've waited for a while to write this review hoping that I would at some point get an "outstanding stay". But even though I'm a platinum member, it's just never happened. Details below. So the lobby area is nice and the location is great. One pretty good...

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Helpful?
Thank calgarytraveller100
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear calgarytraveller100, first of all, thank you for your loyalty to our brand, we appreciate you for letting us know how was your experience at Sheraton Buenos Aires. We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We deeply apologize that your last stay with us was not as comfortable as...

Ames, Iowa
Reviewed 3 days ago NEW

I have been sitting and waiting to get a room at this hotel for the last four hours. In front of me, they have given rooms to over a dozen individuals who checked-in after me. Two ladies, whom I personally know, and who arrived and checked in right with me have been given rooms over an hour and a half...

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Helpful?
Thank Hridesh
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Hridesh, thank you very much for taking a moment and give us de opportunity to take action and double check what happened during the check in process. I am really sorry if we could not accommodated you as soon as you arrived because of the lack of availability.As the hotel was fully booked, I may understand that those people...

Houston, Texas
Reviewed 6 days ago NEW

This Sheraton needs updating - though my Club floor room was very dated, it appeared that some floors have been updated. Club breakfast & nonalcoholic HH are very average. Service was mostly quite good, though my room was skipped for service one day. Staff was uniformly cheerful & helpful. Very good conference facilities. Large well equipped fitness center. Well located...

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Helpful?
Thank LucyLu_Texas
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear LucyLu_Texas, Thanks very much for all of your comments. Your feedback is very important for us in order to continue improving our services. We are strategically situated near from the best restaurants and shops, which is very valuable for our guests. We hope to see you in a near future.

San Jose
Reviewed 1 week ago

This Sheraton is the worst Sheraton I've experienced. The service is bad, the room is old. The chair doesn't work and it's broken, I had to ask for a new one. There is no electrical out for me to recharge my phone and camera, they had to buy a new extension cord to solve the problem, Room 625. The concierge...

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Helpful?
Thank Geminican
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Geminican, Thank you for staying with us and sharing a review. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and the quality they should have. We already share your comments with all the departments that were involved, to make an improvement...

Reviewed 1 week ago

Clean and confortable correct location to walk to the center. The hotel has a nice space, bar, cash point....just confortable. Prices will vary depending on the dates the hotel offers an overal good service

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Helpful?
Thank Fernando C
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear Fernando C, I am so glad you have enjoyed your Stay at Sheraton. We would love to host you again, and we will ensure that your stay is just as memorable next time. Regards!

Laramie, Wyoming
Reviewed 1 week ago

This was our first trip to Argentina and B.A. The hotel is well situated with respect to the airport, the cruise port and restaurants and attractions. Room was clean and comfortable and on an upper floor. Staff were responsive to our needs and even calmed down a irate taxi driver who didn't speak English and was trying to overcharge us...

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Helpful?
Thank WYOfoodie
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear WYOfoodie, thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services and you have had a wonderful stay. We hope to see you soon.

Thompson, Canada
Reviewed 1 week ago

Nice hotel. Rooms are large with all the usual amenities that you would expect. The WiFi was a bit sluggish, but not terrible. The Staff are very friendly and helpful. Good location with a few good restaurants close by. The Restaurant located in the Hotel has later dining hours than most North Americans are used to. We went to a...

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Helpful?
Thank Fraser M
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you Fraser M, we are happy to know that you have enjoyed your stay with us and the facilities and service experience were what you have expected and deserved. We appreciate your time in sharing with us your experience.

Reviewed 1 week ago

The location of this hotel is fantastic, not only because it is in San Martin and easy for going to other part of the city but especially because you can reach Puerto Madero and micro centro very easily, actually one of the best things is walking distance from Puerto Madero and all restaurants and lounges. Even having being reformed two...

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Helpful?
Thank QuixotePanza
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear QuixotePanza, thanks very much for shearing your experience with us. We are very glad to know that you have enjoyed our services incluiding our Sheraton Club and you have had a wonderful stay. We hope to see you soon.

England, United Kingdom
Reviewed 1 week ago via mobile

Great hotel. Rooms more than acceptable with all the usual amenities that you would expect. The Staff are very, very helpful with plenty of time to help out with excursion and sightseeing advice. Good location with plenty of restaurants and bars close by.

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Helpful?
Thank tyaya
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Dear tyaya, we read your review and are very happy to know you enjoyed your time at the Sheraton and we hope to see you again very soon for your next stay in Buenos Aires!

Rio de Janeiro, RJ
Reviewed 3 weeks ago

I stayed 4 nights at the Hotel in a business trip, the lounge is really good and there is a great infrastructure inside the hotel, because the surrounding area is not so nice, so you will probably stay inside or take a cab to go somewhere. The rooms do not follow the same modern decor of the lounge, its old...

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Helpful?
Thank brjader
Yanina C, Manager at Sheraton Buenos Aires Hotel & Convention Center, responded to this review

Thank you very much for taking the time dear brjader . We base our training and investments upon guest’s comments like yours. Therefore we treasure this information very much. We deeply apologize that your last stay with us was not as comfortable as should be. We did not meet your expectations regarding the room conditions and the quality they should...

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04/06/2017 05/06/2017
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Staying in Retiro

Neighbourhood Profile
Retiro
Exquisite palaces and luxurious apartment buildings combine with art galleries and exclusive boutiques to make Retiro the perfect spot for those who enjoy sophistication. However, the non-stop foot traffic to and from Retiro train and bus terminals, accompanied by the myriad of trucks leaving and arriving at the port, mean this neighbourhood is never truly at rest. One minute you are walking down a street dotted with ornate mansions and luxurious shop windows and the next you find yourself surrounded by a sea of people racing to catch their train or bus. It is this juxtaposition of never-ending comings and goings and quiet, elegant luxury that defines Retiro, as well as Buenos Aires, a city where sharp contrasts are all around.
Explore this neighbourhood

Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Wheelchair access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Pool
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Sheraton Buenos Aires Hotel & Convention Center

Address: Calle San Martin 1225 1275, Buenos Aires C1104AKC, Argentina
Region: Argentina > Capital Federal District > Buenos Aires > Retiro
Price Range: £101 - £177 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Buenos Aires Hotel & Convention Center 4.5*
Number of rooms: 742
Reservation Options:
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Also Known As:
Sheraton Buenos Aires Hotel And Convention Center
Sheraton Buenos Aires Hotel Buenos Aires
Buenos Aires Sheraton
Hotel Style:
#32 Spa Hotel in Buenos Aires
#63 Family Hotel in Buenos Aires
#77 Luxury Hotel in Buenos Aires
#94 Romantic Hotel in Buenos Aires
#95 Business Hotel in Buenos Aires
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Buenos Aires Hotel & Convention Center staff and other travellers.
15 questions
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Savannah, Georgia
Denver, Colorado
over a year ago
over a year ago

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Questions? Get answers from Sheraton Buenos Aires Hotel & Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“avoid mosquito bites while waiting in the lobby”
Hridesh, 23 May 2017 | Read review
“Rooms at front have great views but LOTS of street noise”
LucyLu_Texas, 20 May 2017 | Read review
“Good Value”
fernandocA1422WM, 18 May 2017 | Read review
“Views from floor 22 lounge”
QuixotePanza, 16 May 2017 | Read review
“Get higher floors and Ocean view.”
Jafferany, 30 Apr 2017 | Read review
5 of 5
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US$159* /night
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Prices are for 1 room, 2 adults
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